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I think Apple had to weigh customer satisfaction and shareholder satisfaction, and I think they made a business decision they thought would do the least harm.

  1. Release when more stock was available, but miss their promis of an "early 2015" release date. Or...
  2. Release in "early 2015" but not have enough stock on hand to make early adopters (who are incidentally Apple's biggest fans) happy.

The question is, did they make the right choice? Clearly we are not happy about the way this was rolled out. Many people didn't preorder because they assumed there would be a line they could wait in on 4/24. Those of us who did preorder are seeing people who ordered after us get their watches shipped ahead of ours. To add insult to injury, watches will be available at boutique stores and, for better or worse, they're on the wrists of a handful of celebrities. Both of the latter decisions, while aiming to grow the watch's appeal outside of typical early adopters of new tech, do not sit well with the Apple faithful who lost a night of sleep and shelled out money with an expectation of receiving their order in a manner that at least resembled something in the ballpark of fairness. Mind you, Apple never promised a 4/24 delivery.

I think Apple did cash in on some of their customers' loyalty, which we're not used to them doing. I just hope this isn't a symbol of what's to come in a post-Jobs Apple, where courting the glitterati and fashionistas is more important than the loyalty they get from their long-time fans that made them the company they are today.

Something Is definitely going wrong with apple. I noticed best buy had a few of the new MacBook available to ship immediately. Although the Apple store is back ordered. Same deal as the watch. They launched the MacBook, you can't get it in stores and they can't make them fast enough. The third option above is that they simply under estimated demand; going into these product launches believing they would be able to deliver.
 
Just called Apple and got the an agent that was so rude and he guaranteed that no ones order has shipped out and that all the orders are still in processing status. When I explained that orders from June have received their tracking info he came out and called me " crazy" supervisor just gave me and he claimed that no information was available he was not aware of an email being sent out like the one we got a few minutes ago. I was nothing but polite and will continue to wait on my order hopefully it gets shipped out in the time frame. Hopefully it's before or after my vacation to Vegas to watch the fight lol.

Well he was right, no order has been shipped out yet. And nobody have received tracking info from Apple.
 
Mine says preparing for shipment. No email and no ups that I can find. No card charges. So weird. Hope something happens tomorrow. Maybe I'll get it Saturday.
 
Well he was right, no order has been shipped out yet. And nobody have received tracking info from Apple.

That's not true. A bunch of pages back someone posted a screenshot of their ups tracking page and it showed movement on the package. Only 1 scan but a scan.
 
Has anyone else received this email? If so, have you gotten charged since then? I thought it was a step forward, but maybe not...
 

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I cannot wait to see these forums in September-October, when everyone finally has their watch. We'll all have a good laugh together when we realize how NOT big of a deal this actually was.

If we take a step back and actually observe what these 300+ forum pages are all about, we can observe that all of us did not pay any extra money to pre order these devices exclusively, or get them on the day guaranteed. We just set an alarm and got up a little bit earlier than usual to click purchase.

Imagine having to roll out a new product for the first time since the father of the wealthiest company in the world passed away. By the time the next one is released, they'll have it much more solid. I know we all want what we paid for ASAP, because it's without a doubt the most advanced pieces of artistry and affordable, wearable, technology that our modern society has seen to date. If they were shipping out 2,000,000 pre-ordered chocolate bars and they were delayed on them, I would be a bit confused. But we're talking about mass producing, packaging, personalizing, and shipping thousands, if not millions of mini computers.

We should be thankful that there are people out there intelligent and willing enough to create such devices, and provide them to the millions of us who will gladly throw our money at them, instead of being nervous because we could potentially get it a little later than promised. Patience. Patience. Show some respect for this company, they're working their a**es off and have been for 3 years on this revolutionary wearable that will throw android into the dirt.

Peace, Love, :apple:
 
I don't understand how people are finding this out. Do you use your phone number attached to the order as the "reference"? If so, nothing comes up at all for me, I get an error message. Could you run down how you got this to show up — it'd be really helpful for a lot of us here I think.

Goto ups.com
Tracking
Track by reference number
Type your 10 digit phone number
****make certain you change the date to 4/23/15. Do not use the calendar because that date is grayed out. Type the date in****


Same principal for fedex as well. This also worked for the iPhone 6 launch.
 
Goto ups.com
Tracking
Track by reference number
Type your 10 digit phone number
****make certain you change the date to 4/23/15. Do not use the calendar because that date is grayed out. Type the date in****


Same principal for fedex as well. This also worked for the iPhone 6 launch.

10 digit number? As in, add a "1" before it? If so, I tried that and did everything else and I'm still getting "UPS could not locate the shipment details for your request. Verify your information and try again."
 
Great.. Those who ordered late (May and June delivery date) will get their watch before those who ordered early.
 
10 digit number? As in, add a "1" before it? If so, I tried that and did everything else and I'm still getting "UPS could not locate the shipment details for your request. Verify your information and try again."

No "1" for me

3375556677
 
That's not true. A bunch of pages back someone posted a screenshot of their ups tracking page and it showed movement on the package. Only 1 scan but a scan.

First of all, Apple never sent out a tracking info yet. People got it by searching UPS themselves. So the agent is correct by saying that they haven't sent out any shipping info.

And second, anybody can photoshop a picture.
 
This sucks, checked UPS for a tracking number with my phone number.

One was created on 4/20 and then canceled..

order was for 42mm AW Sport GSB.

I received the "email of death" for my order for a 38mm AWS Space grey. Nothing for the 42mm Green, I'm still hopeful for Friday..
 

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Ah, just checking because it wouldn't work the other way without it, either. I thought it might help, but I dunno. Nothing is coming up this way regardless.

Seems like the only ones this work for are those that have Mt Juliet, TN as the UPS hub.

Since you're in Dallas, you may be coming from a different center (or via FedEx).
 
Seems like the only ones this work for are those that have Mt Juliet, TN as the UPS hub.

Since you're in Dallas, you may be coming from a different center (or via FedEx).

Most Apple preorder stuff comes via Fedex, but I also tried it on the Fedex site and still not getting anything.

Not too worried, I'm glad that you guys have some relief with this as a verification, though. Hopefully we'll get some status updates soon so I know whether or not to arrange a way to be home to sign for the package on Friday.
 
Seems like the only ones this work for are those that have Mt Juliet, TN as the UPS hub.

Since you're in Dallas, you may be coming from a different center (or via FedEx).

Mail (USPS) usually travels in one day so I am holding out hope that Texans will see something tomorrow. Less hope than earlier yesterday but still some hope.;)
 
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