Good for you but millions of others have the same problem. There is a reason At&t has the lowest customer satisfaction of all the cellphone companies.
Oh I have no doubt about that. I've heard a lot of people having problems with ATT. I'm just going off of my experience and the experiences of those that I know. I hope ATT steps up and does the hotspot feature for free with the iPad monthly plan like Verizon. It'd be nice to share a LTE connection if need be. Good move by them.