Got home from work about45 minutes ago and started trying once I got it all unboxed. Eventually called AT&T on my iPhone 4 and as I was waiting for a representative, the call dropped. Went to look at the 4S and it was activated.
I registered to just tell you thank you! I had called at&t before and they were no help. I called back and asked them to check my SIM number and IMEI and they were both wrong! SO, if you really aren't having luck, make them check yours. I have a feeling a lot of people aren't getting it done because of this.
While I was on hold with her, fortunately after I gave her the numbers, we got disconnected somehow. She obviously went ahead and fixed it because while I was calling back my old phone cut off and the new one was ready to go.
Not too sure if it this is what did it but after 5 hours of trying to activate it I picked up my old 3GS and started to check voicemail just to get some cellular activity. Next try after that and success! 4S is now activated!
I'm an ATT customer bought through apple, if that makes a difference.
For people who bought through Apple and have AT&T.
Dial 611
Press 1 for your number
Press 3 for upgrading
Tell them that you're upgrading to the 4S
Give them your name and last 4 of social
Supply them with your IMEI/MEID code, It's located at the bottom right hand corner of the box the phone came in.
Supply them with the 20 digit code that is on the new Sim Card, Apple does not give you the "tool" to get the card out this year so you'll need to either use an old one or find something that can do it.
After they've entered the information. Put the card back in, turn off your phone.
Restart your phone after 10-15 min and you should have either more cell reception or be activated.
If you're still not activated at this time, plug it in to your computer and start trying to activate via the Phone and iTunes.
heh that sort of worked, but not the way I expected it to. I've been trying to activate mine since 12:45pm (it's now 3:15pm), and finally decided to try your method.
I dialed 611 on my iphone 3gs, then 1 (use my number), then 3 (upgrading), and then I got a message that they were experiencing longer than usual wait times and put me on hold. About 30 seconds later I got a "call failed" message and then the signal on my 3gs went to "no signal." I then tried activating through iTunes again and then it worked.
Doesn;t work for me.. ordered from Apple though
Took the 4s sim card out. Put it in. Turned phone off then on again, didn't work. Turned it off and on again and it worked