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Does Apple Reserve = Guaranteed?

chriskzoo said:
I will show up and if my phone isn't there, I will immediately go into this Seinfeld routine:

http://www.youtube.com/watch?v=dSZYsyrP3Co
Click to expand...

I'm sure we'll be seeing A LOT of this on the 24th. I reserved an iPhone also but wasn't confident I would have one waiting for me after work on the 24th. So I went to an AT&T store and pre-ordered and went back online and canceled my reservation.

If you think yesterday was frustrating, I can't imagine all the people who reserved and have to show up at an apple store next week will feel.
 
jw nyc said:
The end will be when you don't get your phone. Show up early if you want it. The end.
Click to expand...

Paranoid android

I called and spoke with the apple store manager near me. She explained everything.. I will have my iphone on the 24th. My reservation is confirmed.
 
My store told me they are holding phones for people who have reserved them and they are guaranteed to be there that day.
 
apparently reserved does not = guaranteed

After failing to get through the process several times yesterday, I was able to reserve a phone for pickup at my local store last night. I took a screenshot of it and so it appeared to me that all was good. However, I never got a confirmation email. So I called my Apple store just now and they have no record of my reservation and basically told me I'm just SOL. Unless of course I want to stand in line and take my chances. Uh no thank you. That's why I reserved online.

Nice one Apple. Very much appreciated.
 
People could do what they want. I passed along the info from the store manager at my local Apple store and you could either use the info or not. I was simply trying to help the other people here but for those of you that want to ignore it and just try showing up late on the 24th, good luck.
 
Called my apple store today to confirm reservation and they said it was canceled as well. Glad to see I am not the only one.

Waiting for a call from the store manager.
 
I'm just not going to worry about it. I have my reservation email and I'll be getting in the reservation line the morning of the 24th. Odds are, I'll be walking out of the store with an iPhone 4.
 
I recieved the confirmation email yesterday but when I checked at my apple store website to see if I have a reservation it says I don't. I'm calling now to see if I can resolve this issue
 
Those of you who got a confirmation email then called and found out you were cancelled, did you check the apple store app, assuming you have an iPhone currently? I am still shown as registered on there, just wondering if this also means nothing...
 
nfl46 said:
I called my Apple Store and he told me to bring the printout with me. Is the price showing in your e-mail? My name or nothing is in the e-mail. I'll bring my phone with me to make sure they can see the e-mail in my phone with my e-mail address. Also, is your reservations showing online? Mines isn't.
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My reservation is showing online using the Apple Store app.
 
AppleSpice said:
Those of you who got a confirmation email then called and found out you were cancelled, did you check the apple store app, assuming you have an iPhone currently? I am still shown as registered on there, just wondering if this also means nothing...
Click to expand...

Mine is no longer showing as reserved on the app.
 
My reservation is still showing the Store App.

I chatted with an Apple representative online yesterday morning, and she said they will definitely hold reservations until close of business next Thursday. I won't be able to make it over until after work anyway.
 
phas3 said:
phew! my name is on their list still. I had the apple store employee recheck
Click to expand...

I'm on the phone now; as expected, there are many calls ahead of me..... wish they called me back instead.
Phew! My name is on the list. Completely forgot to ask if an authorized user could pick it up 😛
 
Khurram said:
How do you check online if you have a reservation? Could someone post the link.
Click to expand...

I don't know where you can check online, but download their new Apple Store App in the App Store. It's free and syncs with your Apple ID account. You can see your reservation there. I could not find the same information anywhere online.
 
People, if you received an email, you're phone will be there waiting for you.

If Apple.com doesn't show your reservation right now, I wouldn't sweat it until at least a couple days before launch day. It's going to take a while for it to catch up to yesterday's craziness.

Print your email and bring it with you, it's your golden ticket. Oompa Lumpa's sold seperately.😀
 
I pre-ordered through Apple Store, just checked the App and it says I have a reservation and that it will be available until the end of the day on launch day.
 
So I have the reservation email and the reservation shows on my iPhone apple store app but no reservation showing online. Calling up my local store to confirm right now.
 
I was told by an "Apple Expert" through the chat on the website that the phones will only be held until 4pm.
 

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Khurram said:
How do you check online if you have a reservation? Could someone post the link.
Click to expand...

http://www.apple.com/retail/storelist/

You have to select the store at which you made your reservation, then follow the steps to sign in and check your current reservations.

But again, I wouldn't freak out if you received the email confirmation yet it doesn't show on the site. Hell, I wouldn't even trust the store employee that tells you it's cancelled. Their entire system is still playing catch up.
 
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