Doubts and Speculation Surround Apple's Onstage Face ID 'Fail' During iPhone X Keynote [Updated]

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Sep 13, 2017.

  1. sanook997 macrumors regular

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    May 29, 2012
    #101
    And you know this how???
     
  2. scarecrowmac macrumors member

    scarecrowmac

    Joined:
    Jun 12, 2011
    Location:
    South Coast of NSW, Australia
    #102
    Face ID is the only thing that’s worrying me about the iPhone X
     
  3. djcerla macrumors 65816

    djcerla

    Joined:
    Apr 23, 2015
    Location:
    Italy
    #103
    Incredible how no amount of breakthrough technologies Apple itroduces or refines (touchscreen keyboards, TouchID for example) seems to be enough for people to trust them.

    And the mosr laughable part is that TouchID does have some inherent drawbacks (wet hands, gloves) that FaceID doesn't have, and a much higher rate of false positives.
     
  4. WBRacing macrumors 6502a

    WBRacing

    Joined:
    Nov 19, 2012
    Location:
    UK
    #104
    I don't believe anything I see in marketing photos!!

    Exhibit A:
    [​IMG]
     
  5. bbplayer5 macrumors 68030

    Joined:
    Apr 13, 2007
    #105
    Guarantee this works perfectly. It looks like it was rebooted, or too many faces tried to open it.
     
  6. sanook997 macrumors regular

    Joined:
    May 29, 2012
    #106
    No one whats to hear this...its not "CLICKABLE"
     
  7. Rogifan macrumors P6

    Rogifan

    Joined:
    Nov 14, 2011
    #107
    I hope there’s a lot of this as then there will be more X’s for the rest of us. :D
     
  8. neuropsychguy macrumors 6502a

    neuropsychguy

    Joined:
    Sep 29, 2008
    #108
    I think the rule is this: The passcode has not been used to unlock the device in the last six days and TouchID has not unlocked the device in the last eight hours.

    I've had to enter my passcode some mornings. It's not very often (1-2 times per month) but it happens when I know my phone hasn't restarted and there haven't been other people trying to access it.
     
  9. shareef777 macrumors 68000

    shareef777

    Joined:
    Jul 26, 2005
    Location:
    Chicago, IL
    #109
    Then how does TouchID continue to work every single day when waking up from sleep?
     
  10. thisisnotmyname macrumors 65816

    thisisnotmyname

    Joined:
    Oct 22, 2014
    Location:
    known but velocity indeterminate
    #110
    What bothered me more than the failure (we've all had Touch ID fail) is that he kept saying things like "Look directly at the phone" and would hold it straight in front of his face. I think the rumors about this working at extreme angles while sitting flat on a surface were wrong.
     
  11. timmyh Contributing Editor

    timmyh

    Joined:
    Mar 18, 2016
    Location:
    Liverpool, UK
    #111
    I believe it's required after 48 hours have elapsed and Touch ID hasn't been used, or if the passcode hasn't been input for six and a half days, which is a long time and why I didn't mention it, but I've added it in the article for you. It may have changed with Face ID as well, so it's still a point of contention I guess.
     
  12. Ries macrumors 68000

    Joined:
    Apr 21, 2007
    #112
    Then it would have asked for pass code at the first try, not fail, then fail again and ask.
     
  13. Act3 macrumors 6502a

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    Sep 26, 2014
    Location:
    USA
    #113
    I find it hard to believe he didn't rehearse unlocking with that phone just prior to going on stage.
     
  14. Whimseh macrumors member

    Joined:
    May 24, 2010
    #114
    And I thought my mind was bad at overthinking!

    It’s a live demo, stuff always has, can and will happen.
     
  15. sanook997 macrumors regular

    Joined:
    May 29, 2012
    #115
    You
    Interesting, you know in Asia where I live that burger looks like the AD every time, its only in the states where they sit on the burgers.......
     
  16. RecentlyConverted macrumors regular

    Joined:
    Oct 21, 2015
    #116
    its nice to see these things go wrong. How many times have we as users had devices not work as they should, and we don't generally have the option of pulling out a spare. Apple devices are good, sometimes great but they never have been or will be perfect and these events try and tell us they are perfect (except this time they where honest about the security levels of Touch ID and Face ID).
     
  17. MacATDBB macrumors newbie

    MacATDBB

    Joined:
    Oct 23, 2013
    #117
    I feel Craig is one of Apple's best execs for presenting new technologies and communicating enthusiasm. On this occasion though it seems he missed an opportunity to present the lock screen as just an additional layer of security that is enabled after a certain amount of idle time. They'd probably decided well in advance that in case of *any* problems they'd go the backup route - but this always leaves a slight suspicion that the backup was tweaked to accept any face as a contingency.
    Nonetheless I'd much prefer a sub-screen touch ID if they could sort out the manufacturing. FaceID looks like a solution to a problem they created through their design change rather than something that's inherently better for the customer.
     
  18. Brammy macrumors 65816

    Joined:
    Sep 17, 2008
    #118
    He has come a long way from the days of his hands shaking on stage so much he couldn't control the mouse. Now he is one of Apple's better presenters.
     
  19. sirdir macrumors regular

    sirdir

    Joined:
    Aug 16, 2006
    #119
    I doubt they'll bring Touch ID back after claiming they have something better now.
     
  20. joesixgig macrumors regular

    joesixgig

    Joined:
    Sep 6, 2009
    #120
    I'm curious how well it can recognize me after a night of sleep. Trying to face unlock my 950XL in the morning it often has no idea who this puffy eyed guy is.
     
  21. Rafterman macrumors 68000

    Joined:
    Apr 23, 2010
    #121
    Yeah, that "your passcode is required" has to go. What's the point of biometrics when you constantly need to use the passcode. You need it when you reboot, after 48 hours, if you upgrade the OS - enough. Either have biometrics or don't havre them. The passcode should only be necessary if the other methods fail.
     
  22. Jimmy James macrumors 68040

    Joined:
    Oct 26, 2008
    #122
    For all I knew TouchID was impenetrable. Now, it's 20x less secure than the new option.
     
  23. LoganSpinks29 macrumors newbie

    LoganSpinks29

    Joined:
    Sep 13, 2017
    #122
    As this is a new product that does not even ship out until November 3, Apple has time to refine Face ID to make it better. Also, I believe that Touch ID becomes inactive after 8 hours or something within that range. I for one, am excited to order the iPhone X, and truthfully, if one is dissatisfied with the removal of Face ID, then the iPhone 8 and 8 Plus are excellent alternatives with Touch ID included.
     
  24. sirdir macrumors regular

    sirdir

    Joined:
    Aug 16, 2006
    #123
    I wonder if it will still work when you wear sunglasses. I guess not. That'll be bad.
     
  25. kdarling macrumors demi-god

    kdarling

    Joined:
    Jun 9, 2007
    Location:
    Cabin by a lake
    #124
    If it was just turned on, there should be a "restart" notice in the prompt:

    touchid_restart.jpg

    As for triggering the passcode prompt because of too many unlock attempts, that raises a far more important question:

    - Does that mean that if multiple people pass by the phone,
    will the passcode prompt will be triggered after say, the fifth invalid face check? That would be incredibly annoying.

    - Also, sorry, I got interrupted during the show... but did they mention how you're supposed to unlock and show stuff to a friend (or hand them the phone) without it locking again ?

    Thanks for any insights.
     
  26. Michaelgtrusa macrumors 604

    Michaelgtrusa

    Joined:
    Oct 13, 2008
    Location:
    Everywhere And Nowhere
    #125
    I did notice that big one, but it could have been a sudden bug that showed it's face.
     

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