Photo Man said:
You don't seem very gracious to have your G5. Some people don't even have their G5 yet, so I wouldn't start complaining about your video card. For example, I ordered 10 minutes after the 2.5s were originally announced. Upgraded to the 6800 minutes after that was announced. Separated the 6800 from the G5 as soon as the offer was made, and my estimated ship date was moved 7 times, now into late October (the 25th).
Yeah, you've got it worse than I do. I didn't order my G5 until June 20, I put my order for the 6800 in the day after they were released, and split it out a day or so after I got the email. By all rights, you should have your computer now and I shouldn't. My point here is that Apple is pretty clearly breaking the law in several cases by repeatedly misrepresenting delivery dates.
I absolutely love this computer, but that isn't what my post is about... it is about promises Apple can't deliver on, yet they continue to make. We wouldn't have read 5000+ posts if everyone got their computer when they were told they could expect it. Don't get me wrong, I completely expected it when I placed my order...it is how Apple has historically done business...but then when I placed my order, my G5 was supposed to ship in JULY! It isn't like this is a minor purchase either... a parent would be upset if their Tickle Me Elmo didn't arrive before Christmas... that is a <$100 toy, we're talking about things that cost $5000 and many of us depend on for our day-to-day lives.
This computer is absolutely the best computer ever, but this "Store" appendage of Apple is doing something horribly wrong, and I think it is even illegal. Apple is responsible for making the best computer ever, but they're also responsible for conducting business in an ethical manner....Do you think it is ethical for your computer to not have arrived yet, even though I ordered mine a couple of weeks AFTER you?? I don't think so, and after reading the FTC's "Mail or Telephone Order Merchandise Rule", several of the FTC's online business guidelines papers, and reviewing court rulings like their "Project Too Late.com", I'm thinking that the FTC might want to look into Apple's fulfillment policies and practices.
I'll side with Apple on most things, but when something is wrong like it is wrong here, I think we have to wake them up. If Apple can't ship a video card within the 90+ days they said they were going to, they are required to tell me this as soon as they are aware of the situation. It is a clear violation of law if they don't. Worst comes to worst, the FTC fines them some token amount and Apple moves to address the problems that we're all frustrated about here. I'd rather that happen than have apple do this again and again... they've just got to stop it.
Graphex
--Yes, the computer is awesome.