wstokes said:
That is wierd, usually people have recorded that the 2nd cpu is warmer than the 1st. perhaps yours is actually working properly
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Dual 2.5GHz PowerMacs Shipping
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That is wierd, usually people have recorded that the 2nd cpu is warmer than the 1st. perhaps yours is actually working properly
Klaus,
LOL, didn't mean to offend you (or other Belgian guests here), I love you're country (I really do! ) Back to the topic....
LOL, didn't mean to offend you (or other Belgian guests here), I love you're country (I really do!
) Back to the topic....Well, after splitting up my order last week and being told by the ever-so-friendly customer service rep that my computer (minus the 6800) would be shipping within 10 days I now find that my Order Status shows a 10/26 ship date...
I know I haven't been waiting nearly as long as a lot of you, but this is too frustrating. I just wish they could give me the straight facts over the phone, not leave these little unpleasant surprises for me to find on my own...
I know I haven't been waiting nearly as long as a lot of you, but this is too frustrating. I just wish they could give me the straight facts over the phone, not leave these little unpleasant surprises for me to find on my own...
I'll sign too.
I'm a (potential) switcher, ordered my G5 2.5 August 13th (that was a friday, so maybe a bad day to do that)at a reseller in Amsterdam, but I'm not going to wait that long. If it hasn't arrived on October 21st (birthday), I'll cancel the order and stay with pc's. I admire your patience, and I don't mean to offend anyone, but in pc land, holding on that long isn't called patience, but silly.
It's especially frustrating that resellers can't tell you anything, not "another month", not even the year it might arrive, just plain "we don't know".
I read an article on a dutch website about 2 G5's having arrived recently. It was seriously considered as news that 2 had arrived in an entire country!
I cannot comprehend that you guys put up with that. You must really like Apple a lot and really hate pcs.
Well, for now I'm hanging on with you guys, but only until october 21st, so see you around.
I'm a (potential) switcher, ordered my G5 2.5 August 13th (that was a friday, so maybe a bad day to do that)at a reseller in Amsterdam, but I'm not going to wait that long. If it hasn't arrived on October 21st (birthday), I'll cancel the order and stay with pc's. I admire your patience, and I don't mean to offend anyone, but in pc land, holding on that long isn't called patience, but silly.
It's especially frustrating that resellers can't tell you anything, not "another month", not even the year it might arrive, just plain "we don't know".
I read an article on a dutch website about 2 G5's having arrived recently. It was seriously considered as news that 2 had arrived in an entire country!
I cannot comprehend that you guys put up with that. You must really like Apple a lot and really hate pcs.
Well, for now I'm hanging on with you guys, but only until october 21st, so see you around.
macetaria said:
It may be a hassle to be sending the letter around to sign, especially if you want to add order information, like I intend to do. Maybe it's a better idea to make a template letter, which we can all send individually, but maybe we can refer to eachother in the letter itself.
That way we don't have to send eachother signatures and customer info
To all Benelux G5 2.5 waiters
Tonight I will be writing a letter to Apple Benelux and explain the situation we are all in. I will point them to several shortcomings in their shipping system, communication about shipping dates, etc. The things we constantly talk about in here. I'll add my order information in the letter (ordered through reseller) so they can't argue our waiting periods.
I will not be shouting at them, nor will I be assaulting them in any way, I will only point out that this kind of customer service is something that cannot be accepted.
I hope i'll get a decent answer to my letter, and my goal is that these things don't happen in the future. I know, it's a longshot, but it's better than doing nothing. The headquarters will at least know we are not very pleased with how things are going.
Now comes the part where other benelux waiters come in. If interested, I can send you a copy of my letter, so you can edit that with your own info, and send it as well. The more people the better.
If you are interested, mail me at klaus.debuysser[at]skynet.be, and i'll send you my letter if it's ready.
One more time : I will not bash Apple or anything, that will not help one single bit, they probably won't even read the entire letter. If we can show - in an adult way - that Apple has been treating us poorly, they will more likely respond.
Cheers
Tonight I will be writing a letter to Apple Benelux and explain the situation we are all in. I will point them to several shortcomings in their shipping system, communication about shipping dates, etc. The things we constantly talk about in here. I'll add my order information in the letter (ordered through reseller) so they can't argue our waiting periods.
I will not be shouting at them, nor will I be assaulting them in any way, I will only point out that this kind of customer service is something that cannot be accepted.
I hope i'll get a decent answer to my letter, and my goal is that these things don't happen in the future. I know, it's a longshot, but it's better than doing nothing. The headquarters will at least know we are not very pleased with how things are going.
Now comes the part where other benelux waiters come in. If interested, I can send you a copy of my letter, so you can edit that with your own info, and send it as well. The more people the better.
If you are interested, mail me at klaus.debuysser[at]skynet.be, and i'll send you my letter if it's ready.
One more time : I will not bash Apple or anything, that will not help one single bit, they probably won't even read the entire letter. If we can show - in an adult way - that Apple has been treating us poorly, they will more likely respond.
Cheers
PhantomVI said:
I had this confusion too, but the recent delay notice you got may only be referring to the 6800 portion of the order. In fact I was ready to cancel when I got the email last night stating (rather generically) 'the product you ordered...' - so naturally I thought it was the computer. It seems it was for the 6800 and/or 30" monitor. My computer shipped today (although tracking for it won't show any data until tomorrow).
Fingers crossed, I'll have it for the weekend!
I recommend you call and find out what's going on. Chances are you're in the same boat.
Good letter, mine will be in the same league. I'll post it tonight, after soccer practice. You made some good points that i'll incorporate in mine as well.
I hope they will respond. Will you be sending the letter as "aangetekende brief" (sorry don't know the english word for it)? I think I will
I hope they will respond. Will you be sending the letter as "aangetekende brief" (sorry don't know the english word for it)? I think I will
this has happened on me a couple of times with a G4 450DP. but not with my 2.5DP, is the light on the keycap working? I use to get no light but the mouse lit making me think it was no power to the kbd. remove the usb from the mac and reinsert it into a different socket. the mac should recognise it as a new kbd mouse and load the driversclr900 said:
don
PS next time it does it, look for the last file updated in the library preferences and remove it to the desktop. the mac will create a new one
Awaiting software.
I have been following this thread for a while now even before I ordered my system. This was ordered through a reseller about a month ago (Duel 2.5 with 23" monitor and the production suite). The hardware has been with the reseller for a week now (not bad service compared to some experiences on here) but as of today there is no sign of the software. Has anyone taken delivery of the Production suite?
I am moving from a pc system and I just hope the wait is worth it.
I have been following this thread for a while now even before I ordered my system. This was ordered through a reseller about a month ago (Duel 2.5 with 23" monitor and the production suite). The hardware has been with the reseller for a week now (not bad service compared to some experiences on here) but as of today there is no sign of the software. Has anyone taken delivery of the Production suite?
I am moving from a pc system and I just hope the wait is worth it.
ADC order arrived (despite road construction)
Like a number of others, I've been reading this thread throughout this frustrating experience but haven't posted before. Although the 6800 guys certainly have it worse, it seems like the ADC folks have also been significantly delayed, so I'll report my info here:
Computer: Stock + BT KB/Mouse, airport, 1GB ram, 23" display
Ordered 7/13 ADC
Delivery by 8/20
Delayed to 9/3, 9/14, 10/15
Shipped on 9/20, arrived 9/21
I stayed home from work today to wait for the fedex truck, but the city chose today to repave my street! I didn't think the fedex truck could make it, but it did. Check out the fedex truck sneaking past the street grinder in the picture. Go FedEx!
I just started playing with the new computer, and it's really really nice. I love the 23" display. It's quite an upgrade from my G3 iMac. I hope everyone else gets theirs soon.
Like a number of others, I've been reading this thread throughout this frustrating experience but haven't posted before. Although the 6800 guys certainly have it worse, it seems like the ADC folks have also been significantly delayed, so I'll report my info here:
Computer: Stock + BT KB/Mouse, airport, 1GB ram, 23" display
Ordered 7/13 ADC
Delivery by 8/20
Delayed to 9/3, 9/14, 10/15
Shipped on 9/20, arrived 9/21
I stayed home from work today to wait for the fedex truck, but the city chose today to repave my street! I didn't think the fedex truck could make it, but it did. Check out the fedex truck sneaking past the street grinder in the picture. Go FedEx!
I just started playing with the new computer, and it's really really nice. I love the 23" display. It's quite an upgrade from my G3 iMac. I hope everyone else gets theirs soon.
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