I know how you feel, I had some of those moments as well, a little too many if you ask me. Don't care if she thinks "him again", just call back and ask for that mrs muller woman until she can tell you something that explains how this can happen, or until she can give you some positive news. I'm afraid there will be nothing else to do.
I'm still waiting as well, it'll be 4 months, or 18 weeks, or 126 days when I do get to see my machine..
Keep it up Ge4-ce, there are still others like you, macetaria got one from holland, the only problem is you have a nice discount with techdata right? So you don't want to go some place else, and that's completely understandable