Eddy Cue oozes self-delusion, self-satisfaction and smugness. He really comes across as such a snake-oil salesman, I always cringe when he speaks at keynotes.
Totally agree. He's a smug, unlikeable, lumbering schlub on stage and comes across in a very unprofessional manner. And most the problems I have with Apple these days involve half-baked "services", especially iCloud, all of which is his domain. But Apple is changing and Eddy represents the new Apple to me, less about producing great technology and more about fashion, lifestyle, and nickel and diming the customer with shoddy services.