Apparantly they do. Just got this on my priority overnight package that said 10:30am delivery:
"10:17 AM - Delivery exception - Future delivery requested"
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EST US - FedEx Delivery Exception
- Thread starter shoe11
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Apparantly they do. Just got this on my priority overnight package that said 10:30am delivery:
"10:17 AM - Delivery exception - Future delivery requested"
In my small delivery area in Atlanta, the driver said he already had delivered about 50 and had a hundred more in the truck. And I got mine at 10AM, so that could be the reason, just logistics. And my delivery area isn't very big over here either.
Yep, must be crazy volume for certain drivers. Just no physical way for them to make all the stops within the timeframe provided.
Mine is pushed back to by 4pm. Called Fedex and the person I spoke with stated that there was a service delay on Ingram Micro packages and that they are being pushed back because of that. (Apple does use Ingram for some of their distribution)
Mine came from CA, so I wonder if the wildfires had anything to do with it?
Guess I'll just have to wait.
Mine came from CA, so I wonder if the wildfires had anything to do with it?
Guess I'll just have to wait.
Mine is pushed back to by 4pm. Called Fedex and the person I spoke with stated that there was a service delay on Ingram Micro packages and that they are being pushed back because of that. (Apple does use Ingram for some of their distribution)
Mine came from CA, so I wonder if the wildfires had anything to do with it?
Guess I'll just have to wait.
Yeah FedEx does have a blurb about the wildfires affecting deliveries....but while mine came from CA, it's already here local, but still delayed.
Apple never indicated that it would arrive in the morning, FEDEX did. In fact, when I was on the phone talking to an Apple salesperson to change my billing information, he said (unprompted) that the package would arrive "at around 6pm" local time.
Your beef is with FEDEX, and it's entirely likely, as I've TWICE pointed out, that it's just a tracking issue, given that my delivery was 10 minutes after the exception.
I'm glad you're not naive, but your original post WAS based on pure speculation, and it came off as overly simplistic and sensationalist.
It is currently 10:39 AM EST. My estimated delivery still says Oct 26, 2007 by 10:30 AM.
At 9:08 AM, the status was "At dest sort facility" in PHILADELPHIA, PA. I live in South Jersey, so Philly is about 10-15 miles.
It's been there for an hour and a half now
At 9:08 AM, the status was "At dest sort facility" in PHILADELPHIA, PA. I live in South Jersey, so Philly is about 10-15 miles.
It's been there for an hour and a half now
Mine said the same, and then got delivered a few minutes later. I wouldn't stress too much.
Mine is local as well. Actually about 10 mins away from here. That's the hard part - If I knew it was going to be delayed, I could have picked it up on my way in to work.
Mine is still stuck at Indianapolis it looks like. I called FedEx and they're showing the same thing. 10:30am (which I know, is an "estimate" only) has come and gone and still nothing has been updated on my tracking.
No hold, no exception. Just last scanned at Indianapolis at 2am and then it went into the nether it looks like.
But FedEx has done this before. Seems their tracking isn't really up-to-date on things. I've had stuff delivered when the tracking web-site hasn't even shown it's shipped yet.
If this gets pushed back to Monday, I'm going to be pissed.
No hold, no exception. Just last scanned at Indianapolis at 2am and then it went into the nether it looks like.
But FedEx has done this before. Seems their tracking isn't really up-to-date on things. I've had stuff delivered when the tracking web-site hasn't even shown it's shipped yet.
If this gets pushed back to Monday, I'm going to be pissed.
Aaahhhhh
SO DISAPPOINTED!!!!
WAS: Estimated delivery Oct 26, 2007 by 10:30 PM
NOW: Estimated delivery Oct 26, 2007 by 12:00 PM
SO DISAPPOINTED!!!!
WAS: Estimated delivery Oct 26, 2007 by 10:30 PM
NOW: Estimated delivery Oct 26, 2007 by 12:00 PM
Delivery Exception
Same here. I called both companies. The lady at Fedex was nice and apologetic. She explained that Apple put in the request for delivery exception.
My telephone call with Apple was very awkward because the dude kept denying that they had put in the request. He gave me three different answers during one telephone call. I don't see why they wouldn't just give me a straight answer. I expect this from HP, Dell, etc., but not Apple. I filed a complaint and I will also be sending a letter. (Yeah, I am one of those people)
Now, I feel that I have wasted the first part of my morning waiting for something that isn't going to come when originally promised. If they wanted it delivered by 5PM, then I should have been told this somewhere. If they had put in this exception yesterday or even early this morning I would have gotten over it. But they put it in at 10:13. 17 minutes before scheduled delivery.
PS: I am blaming Apple instead of FedEx, because if it was supposed to be shipped this way, then it should have been changed as soon as it went out, not 17 minutes before delivery.
Same here. I called both companies. The lady at Fedex was nice and apologetic. She explained that Apple put in the request for delivery exception.
My telephone call with Apple was very awkward because the dude kept denying that they had put in the request. He gave me three different answers during one telephone call. I don't see why they wouldn't just give me a straight answer. I expect this from HP, Dell, etc., but not Apple. I filed a complaint and I will also be sending a letter. (Yeah, I am one of those people)
Now, I feel that I have wasted the first part of my morning waiting for something that isn't going to come when originally promised. If they wanted it delivered by 5PM, then I should have been told this somewhere. If they had put in this exception yesterday or even early this morning I would have gotten over it. But they put it in at 10:13. 17 minutes before scheduled delivery.
PS: I am blaming Apple instead of FedEx, because if it was supposed to be shipped this way, then it should have been changed as soon as it went out, not 17 minutes before delivery.
My delivery exception came in at 10:04, after it had been on the truck for delivery for 2 hours. It says it will arrive today by 3. This is the first thing I've ordered that has been shipped via FedEx since I moved to my new apartment so of course they have no standing order for signatures for me. I had to take the morning off of work for this, so now it looks like I'm taking the whole day off.
A Penske van just showed up and delivered 2 fedex packages to people in my apartment building but neither package was for me.
A Penske van just showed up and delivered 2 fedex packages to people in my apartment building but neither package was for me.
I'm sure you were the 12098123074th person that's called about this today. Can't say that I feel bad for the CS people at Apple though. If they're going to do this, they should expect the backlash for it.
Ya, now I just called fedex (again). The person said that it should come within the guaranteed delivery time of 10:30 (30 more minutes) but that some messages have to sent to the driver and I should get a call back sometime. Now I'll just go watch some shows I EyeTVed and wait
.Just an update to this - the lady on the phone said it should arrive by end of business day, and as she said that the FedEx truck pulled up with my package
Sorry, they did indicate AM delivery. My order from Day 1 listed "Prority Overnite" as the delivery method. "Priority" is a 10:30am delivery service for a metro area. OTOH "Standard" is a 4pm delivery service for businesses, and 6pm for residential. Furthermore since I rec'd my tracking number yesterday it said "Delivery By: 10:30am."
My beef IS NOT with FedEx (at least not this time). The delayed delivery request is just that a request, but it is a request made by the shipper. FedEx will still deliver based on its own logistics. That is why some are still getting their copy at 10:30.
And it's not a tracking issue either. It's past 10:30 here and the AM FedEx guy has already made his deliveries. He didn't have any Leopard pkgs w/ him. The pkg is probably with the PM FedEx guy.
My post was made on speculation, yes, but educated speculation based on my own long experience with FedEx, not just pulling junk out of my backside. I was just commenting. You are the one getting all bent out of shape that I'm criticizing Apple here.
So, it just arrived and the fedex guy said that the shipper requested that Fedex not deliver until the afternoon, but he had no other way to put it into the computer. Apple is trying to delay us from getting it in the morning...
Also, he had 9 of the same exact shipments to deliver today. Wow. 9.
Westchester, NY here. I also received the future delivery request at around 9:07. Says it'll arrive by 4:30 PM.
I really don't care when I get it, so long as I get it today. If it gets pushed back till Monday I'm going to be pretty aggravated. Not a smart move to release something like this on a Friday, where one slip up would cost the customer a weekend to wait.
I also don't get why they're delaying us when people in Japan already have it!
I really don't care when I get it, so long as I get it today. If it gets pushed back till Monday I'm going to be pretty aggravated. Not a smart move to release something like this on a Friday, where one slip up would cost the customer a weekend to wait.
I also don't get why they're delaying us when people in Japan already have it!