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That’s why he had a backup phone if something goes wrong, i.e Someone had placed another phone in presentation unit instead of his or simply a bad demo unit. I guess we’ll find out in November if there’s going to be a #faceidgate.

Either way, it was a bad showing. I don't see Face ID becoming a thing for at least another 2 years.
 
That’s why he had a backup phone if something goes wrong, i.e Someone had placed another phone in presentation unit instead of his or simply a bad demo unit. Apple didn’t plan on having perfect presentation either hence backup phone. I guess we’ll find out in November if there’s going to be a #faceidgate.
Gee, all those reporters playing with iPhone X didn't report any issues when they played with phone for hours after, recording their faces and trying out face ID. Amazing isn't it.
 
Pretty bad slip-up for Apple. Craig is their best presenter by far so I felt bad for him.

Gee, all those reporters playing with iPhone X didn't report any issues when they played with phone for hours after, recording their faces and trying out face ID. Amazing isn't it.
The media weren't allowed to setup FaceID with their own face, so I don't know what you're even talking about.
 
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I don't think the reasons matter….the only takeaway is that it dod not work flawlessly first time, so it took away from the spectacle that
might have been. When he finally got it to work, there was a distinct absence of applause…i thought that was quite telling.

The device failing could simply have been the result of a software issue with that preproduction unit. That said, it was not the result of the device being restarted prior to use. The message that was seen on stage is not the same message you get when logging into the phone after a reboot.
 
Pretty bad slip-up for Apple. Craig is their best presenter by far so I felt bad for him.


The media weren't allowed to setup FaceID with their own face, so I don't know what you're even talking about.
So how bought all the try's that were demonstrated by those with face set up. Care to comment on those?
 
So how bought all the try's that were demonstrated by those with face set up. Care to comment on those?
Care to admit your original point was mistaken? :rolleyes:

Were there any fails on the demo units after the presentation? I don't know, I wasn't there in person and I wasn't taking account of all the attempts. I'm sure it worked fine.

That being said, there are lots of valid use cases (which weren't on demonstration) that reviewers will need to test out before we can get the full picture of FaceID's capabilities.

edit - Actually, maybe not so fine on the floor. From TechRadar's hands-on:

We've not been able to try it out in the demo area, but this is certainly something we want to test to see if it's a worthy replacement for Touch ID.

The demo we were shown was a little worrying, though. In the demo on stage the first phone failed, and when it was shown to us the person linked to the phone kept having to to turn the display off and on again to activate the system.

When held at the right distance, it worked well and quickly, but we saw plenty of missed unlocks in our time with the phone. Apparently it'll learn your face as time goes on, but this is something we really need to test out to make sure it's easy to get into your phone.

It's cool that the phone will only turn on when you look at the screen, showing it knows you, but the accuracy needs to be tip top

Edit again - Let's throw Wired in the mix as well.

Face ID, at least in the brief demos I got, worked one of two ways: amazingly fast or not at all. It won't work if your phone's flat on a table—you'll have to pick up and look at your phone every time you want to unlock it. I suspect a lot of people will just go back to having numerical passcodes.
 
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Message with first phone:

apple-iphone-2017-20170912-11821.JPG


Your PASSCODE is required to ENABLE Face ID:

Read and weep: https://www.macworld.com/article/30...-to-enter-your-passcode-when-you-wake-up.html

Your password is required when you don't unlock your phone for 8 hours with TOUCH ID and Now face ID

I can't believe people overlook this fact.

People, here, would rather believe that is was an Apple fail. So much hate yet they keep buying.
 
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People, here, would rather believe that is was an Apple fail. So much hate yet they keep buying.
They clutching at straws. After android fire phone fail looking for anything to dis on. Happens every year, nothing new hear. The sales will be great, won't be able to make enough of em. And like clock work, next year Apple is doomed again. Seeing so many new people just joined to complain, LMFAO.
[doublepost=1505336914][/doublepost]
Care to admit your original point was mistaken? :rolleyes:

Were there any fails on the demo units after the presentation? I don't know, I wasn't there in person and I wasn't taking account of all the attempts. I'm sure it worked fine.

That being said, there are lots of valid use cases (which weren't on demonstration) that reviewers will need to test out before we can get the full picture of FaceID's capabilities.

edit - Actually, maybe not so fine on the floor. From TechRadar's hands-on:



Edit again - Let's throw Wired in the mix as well.
Original post was mistaken. Happy now?
Now how about you lay off the nonsense that the Face ID doesn't work.
 
From the article on the front page of the site, FaceID requires a passcode after two failed scans, unlike TouchID's five. There were two attempted scans at the keynote, and then the message popped it. It was in fact a FaceID fail.
 
From the article on the front page of the site, FaceID requires a passcode after two failed scans, unlike TouchID's five. There were two attempted scans at the keynote, and then the message popped it. It was in fact a FaceID fail.
And the second phone that did not have face ID failures? Care too comment on how well that worked.
 
Did I say somewhere that FaceID is going to fail on every phone every time?
Did I say you did? Don't think so. Just asked if you had comment on phone that did not fail. Since you had comment on phone that failed.
[doublepost=1505342547][/doublepost]
Should people buy two iPhones then?
No, just make sure you don't forget your passcode. You will be using it.
 
Did I say you did? Don't think so. Just asked if you had comment on phone that did not fail. Since you had comment on phone that failed.

Yeah, sure, the second phone's FaceID worked. That's what it's supposed to do. But the argument on this thread is whether FaceID on the first phone failed or if it was the result of the phone not being unlocked for 8 hours, or the phone being restarted, etc. Since there was new information from the article on the front page (that FaceID asks for a passcode after two failed attempts), I thought it was relevant to the discussion here that it appears this actually was the result of two failed scans and not the result of a reboot or the phone not being unlocked for 8 hours.
 
Yeah, sure, the second phone's FaceID worked. That's what it's supposed to do. But the argument on this thread is whether FaceID on the first phone failed or if it was the result of the phone not being unlocked for 8 hours, or the phone being restarted, etc. Since there was new information from the article on the front page (that FaceID asks for a passcode after two failed attempts), I thought it was relevant to the discussion here that it appears this actually was the result of two failed scans and not the result of a reboot or the phone not being unlocked for 8 hours.
We really don't know.

We don't know if the presentation phone were doctored. Steve/Apple had habit showing thing that were jury rigged. The original mac, had doctored software and memory to make it speak. The first iPhone call was made using Japanese cell frequencies to be sure there were no competing calls being made. Doctored the auditorium with bunch of cell pickups.

If they were true production units, two or three try's on a couple of phones tells us nothing of value. All this is hyperbolic speculation at best.

Introducing a new product/process/software that is not well tested would be suicide. So I doubt there are major issues.

However, until we see thousands of phones in use daily, nothing is for certain. Like all new products, we buy or not buy based on reputation, past performance, and trust or lack of it.

I seriously doubt Apple will come forth with anything to clear this up, if they even know why.

I can recall a presentation I made to my boss. All the try's before hand went flawless. But when I demonstrated to him, well it failed. Afterwards worked fine again. Almost believe the chips can tell by hesitant touch how nervous user is. LOL

Man makes plans and god just laughs.
 
Well we don't know how many attempts Face ID allows before the message, it may only be one or two. So I guess we may not be able to settle this right now, but it would make more sense for the feature not to be allowing you to try to read your face 5 times, we will see.

Well, it seems as though those of you who believed it failed for Craig were correct, and I was wrong. My initial take was based on an assumption that is incorrect. I believed that Face ID authentication worked the same as Touch ID authentication, with 5 failed attempts resulting in the passcode enable screen. This is false, as the article posted today shows. FaceID only accepts 2 failed scans before requiring the passcode, and this is clearly what happened to Craig onstage yesterday. He then picked up a backup phone, wiped his face twice, and proceeded - and authentication succeeded on the backup phone.

It seems that he was aware that it had failed, and believed it had to do with perspiration on his face (perhaps that causes a reflective glare that throws the IR sensors off or something.)
However - I've had Touch ID fail multiple times because my fingers had water on them. So, but systems seem to have these kinds of potential weaknesses...

So - mea culpa. I was wrong. There are clearly some bugs to work out, and Apple knows that. Hopefully they're software solvable, and improvements can be made prior to the November launch.
[doublepost=1505345107][/doublepost]
Touch ID wouldn't have failed :p
That was a fail by face id in its debut, just adds insult to injury considering the thousand dollar price tag.
It's true that the Face ID demo fail took some serious luster off of the new tech. I initially thought it hadn't failed, and had only been set up improperly before the demo. But that's been shown to be false. He tried twice, and it failed both and then kicked him to the passcode screen. Then he did very clearly wipe his face twice - so perspiration does seem to be a factor.
That said - there've been plenty of times when TouchID has failed me due to moisture on my fingers, and I have to dry them off before it'll scan the prints accurately. So, there are shortcomings to both...
 
Well, it seems as though those of you who believed it failed for Craig were correct, and I was wrong. My initial take was based on an assumption that is incorrect. I believed that Face ID authentication worked the same as Touch ID authentication, with 5 failed attempts resulting in the passcode enable screen. This is false, as the article posted today shows. FaceID only accepts 2 failed scans before requiring the passcode, and this is clearly what happened to Craig onstage yesterday. He then picked up a backup phone, wiped his face twice, and proceeded - and authentication succeeded on the backup phone.

It seems that he was aware that it had failed, and believed it had to do with perspiration on his face (perhaps that causes a reflective glare that throws the IR sensors off or something.)
However - I've had Touch ID fail multiple times because my fingers had water on them. So, but systems seem to have these kinds of potential weaknesses...

So - mea culpa. I was wrong. There are clearly some bugs to work out, and Apple knows that. Hopefully they're software solvable, and improvements can be made prior to the November launch.
[doublepost=1505345107][/doublepost]
It's true that the Face ID demo fail took some serious luster off of the new tech. I initially thought it hadn't failed, and had only been set up improperly before the demo. But that's been shown to be false. He tried twice, and it failed both and then kicked him to the passcode screen. Then he did very clearly wipe his face twice - so perspiration does seem to be a factor.
That said - there've been plenty of times when TouchID has failed me due to moisture on my fingers, and I have to dry them off before it'll scan the prints accurately. So, there are shortcomings to both...
I hardly have issues with Touch ID but face id is supposed to be the replacement and supposed to be better. Yet it failed in its debut, which is worrisome especially considering the premium price.
 
Well, it seems as though those of you who believed it failed for Craig were correct, and I was wrong. My initial take was based on an assumption that is incorrect. I believed that Face ID authentication worked the same as Touch ID authentication, with 5 failed attempts resulting in the passcode enable screen. This is false, as the article posted today shows. FaceID only accepts 2 failed scans before requiring the passcode, and this is clearly what happened to Craig onstage yesterday. He then picked up a backup phone, wiped his face twice, and proceeded - and authentication succeeded on the backup phone.

It seems that he was aware that it had failed, and believed it had to do with perspiration on his face (perhaps that causes a reflective glare that throws the IR sensors off or something.)
However - I've had Touch ID fail multiple times because my fingers had water on them. So, but systems seem to have these kinds of potential weaknesses...

So - mea culpa. I was wrong. There are clearly some bugs to work out, and Apple knows that. Hopefully they're software solvable, and improvements can be made prior to the November launch.
[doublepost=1505345107][/doublepost]
It's true that the Face ID demo fail took some serious luster off of the new tech. I initially thought it hadn't failed, and had only been set up improperly before the demo. But that's been shown to be false. He tried twice, and it failed both and then kicked him to the passcode screen. Then he did very clearly wipe his face twice - so perspiration does seem to be a factor.
That said - there've been plenty of times when TouchID has failed me due to moisture on my fingers, and I have to dry them off before it'll scan the prints accurately. So, there are shortcomings to both...
Actually I give App,e some credit for using the face ID as intended. Consider they could have doctored the phone to never fail, for a flawless presentation. I too find my Touch ID has high failure to unlock when finger is wet. Perhaps the flop sweat from being onstage did influence the feed back to Face ID. In any case I would much rather, the phone fails to unlock and requires the passcode, instead of unlocking easily and perhaps erroneously. Consider that.
 
I hardly have issues with Touch ID but face id is supposed to be the replacement and supposed to be better. Yet it failed in its debut, which is worrisome especially considering the premium price.
No one has even considered, maybe Federici was not the face that phone was tide to. Not unlocking isn't an automatic failure. That what it's supposed to do when not enough data points match, revert back to passcode, which it did. What he should have done is enter the pass code and demo again.
 
Well, it seems as though those of you who believed it failed for Craig were correct, and I was wrong. My initial take was based on an assumption that is incorrect. I believed that Face ID authentication worked the same as Touch ID authentication, with 5 failed attempts resulting in the passcode enable screen. This is false, as the article posted today shows. FaceID only accepts 2 failed scans before requiring the passcode, and this is clearly what happened to Craig onstage yesterday. He then picked up a backup phone, wiped his face twice, and proceeded - and authentication succeeded on the backup phone.

It seems that he was aware that it had failed, and believed it had to do with perspiration on his face (perhaps that causes a reflective glare that throws the IR sensors off or something.)
However - I've had Touch ID fail multiple times because my fingers had water on them. So, but systems seem to have these kinds of potential weaknesses...

So - mea culpa. I was wrong. There are clearly some bugs to work out, and Apple knows that. Hopefully they're software solvable, and improvements can be made prior to the November launch.
[doublepost=1505345107][/doublepost]
It's true that the Face ID demo fail took some serious luster off of the new tech. I initially thought it hadn't failed, and had only been set up improperly before the demo. But that's been shown to be false. He tried twice, and it failed both and then kicked him to the passcode screen. Then he did very clearly wipe his face twice - so perspiration does seem to be a factor.
That said - there've been plenty of times when TouchID has failed me due to moisture on my fingers, and I have to dry them off before it'll scan the prints accurately. So, there are shortcomings to both...
One of the pictures in the demonstration shows a swimmer in the pool unlocking her phone...
 
https://finance.yahoo.com/news/really-happened-apples-face-id-fail-onstage-181213050.html

Tonight, I (David Pogue) was able to contact Apple. After examining the logs of the demo iPhone X, they now know exactly what went down. Turns out my first theory in this story was wrong—but my first UPDATE theory above was correct: “People were handling the device for stage demo ahead of time,” says a rep, “and didn’t realize Face ID was trying to authenticate their face. After failing a number of times, because they weren’t Craig, the iPhone did what it was designed to do, which was to require his passcode.” In other words, “Face ID worked as it was designed to.”
 
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No one has even considered, maybe Federici was not the face that phone was tide to. Not unlocking isn't an automatic failure. That what it's supposed to do when not enough data points match, revert back to passcode, which it did. What he should have done is enter the pass code and demo again.
I don't buy that. He was the one that was going to demo it, no way it wouldn't have been set it up for his face.
 
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