Same thing here, but as long as I lift my head a little it works. Overall it works better for me than TouchID. The latter never worked with my left thumb, or when my fingers were slightly damp, or when wearing gloves. I’d say FaceID has had a higher success rate for me, and it feels faster and more convenient for unlocking the iPhone or secure apps. I’m a big FaceID fan. Wish my iPad Pro had it.