Fire on Plane Caused by Replacement Samsung Galaxy Note 7

[BigMcGuire]

To all below:

1: You missed the joke. I referenced washing machines for this purpose.
2: You don't all need to quote the same article and blow up my inbox

Every frigging reply to your original post made me facepalm - "THATS WHAT HE MEANT!" lol!

 

[thering1975]

I hoped for a more definitive source than Samsung. They have every incentive to blame the battery since it's an easy fix and doesn't involve one of their competitive features.

Seriously?

A competitive feature?

Lets think through that

• Did the Spen cause the explosion hmm no
• Did the exynos processor cause the explosion - erm nope happened to american snap dragon units
• Did the Superamoled screen cause the explosion? highly unlikely
• Did samsung smart stay, samsung pay cause the explosion - never heard that before

Both Android and IOS have safety cut off features both in hardware and software that protects battery ciruits, thermal throttling as an example. So something had to have happened in a catstrophic way for the battery explode, so actually Samsungs explanation makes the most sense.

I mean they recalled every single unit out there so they dont benefit from putting out further misinformation as they dont have anything to gain from it.

A serious error was made, the company took the option to recall every unit and replace, that enough especially for a korean company is an embarrassment for them so i pretty much believe the reason given

 

[rGiskard]

I agree that fast charging technology could be responsible for the incidents that happened when they exploded while it was charging. But for the times that it exploded while the phone wasn't charging, I'm sure there's something else thats behind the root of the problem. All these phones that have exploded were pretty much brand new. The owners have only had them ranging from a couple days to a couple weeks. It's hard to imagine the batteries received so much stress from the fast charging that they decided to explode after such a short period of use.

Fast charging could expose a battery fault like the official Samsung press release claims. Ultimately there is no free lunch: fast charging WILL degrade a battery's charge cycle endurance, and it does increase the risk of fire. Apple are wise not to chase after Samsung with it.

I'm sort of anal about this: I always use Apple 5W chargers on all my devices, even iPad. The battery on that sucker is so hard to replace, I just want to get the maximum cycle endurance out of it.

 

[manu chao]

That being said--we haven't been given much REAL concrete information on exactly WHAT is causing this defect other then the "rushed to market" stories. I'm curious to find out what the whole story behind the exploding batteries is. We will find out the real truth in a year or two.

Wasn't there a Wallstreet Journal article (or some other somewhat reputable source) reporting that the battery was in an enclosure that was a bit too tight (to allow for some normal expansion of the battery)? Though without confirmation by Samsung or some official body, we won't know if this was just informed speculation and even if it came from Samsung directly, Samsung itself might not have gotten fully to the bottom of this.

 

[apolloa]

Wow

Its amazing with the power of google people have become so lazy to check anything for them selves or do any reasearch so how about this

Search google for Samsung Cathode and you get this

http://www.samsung.com/uk/news/local/uk-statement-regarding-galaxy-note7

Then you will see this

Q. What is the issue?
A: Based on our investigation, we learned that there was an issue with the battery cell. An overheating of the battery cell occurred when the anode-to-cathode came into contact which is a very rare manufacturing process error.


And there was no modification to the hardware at all between versions same battery size and everything, but as per my first post im not sure how they actually know which of those replacements sent out were safe as my replacement was made before the recall was in place.

Xray, I remember reading some body requested they Xray every battery to check they are safe.

 

[flyinmac]

Fast charging is a nice feature for convenience.

Fast charging has been around for decades. Even in automotive applications.

In the auto world, I was taught if you need to charge the battery fast, then use fast charge.

But if the lifespan of the battery is important to you, you want a complete and solid charge, and you aren't in a hurry, then use trickle charge.

While lead acid batteries are different technology than Lithium Ion, I believe the same advice is relevant.

 

[rGiskard]

Seriously?

A competitive feature?

Lets think through that

• Did the Spen cause the explosion hmm no
• Did the exynos processor cause the explosion - erm nope happened to american snap dragon units
• Did the Superamoled screen cause the explosion? highly unlikely
• Did samsung smart stay, samsung pay cause the explosion - never heard that before

Both Android and IOS have safety cut off features both in hardware and software that protects battery ciruits, thermal throttling as an example. So something had to have happened in a catstrophic way for the battery explode, so actually Samsungs explanation makes the most sense.

I mean they recalled every single unit out there so they dont benefit from putting out further misinformation as they dont have anything to gain from it.

A serious error was made, the company took the option to recall every unit and replace, that enough especially for a korean company is an embarrassment for them so i pretty much believe the reason given

You forgot "fast wireless charging" on your "think through".

You really shouldn't trust corporate press releases. At best they will tell the truth in a skewed light. Often they fail to tell the whole truth. And sometimes they even lie.

 

[btrach144]

Every frigging reply to your original post made me facepalm - "THATS WHAT HE MEANT!" lol!

lol some people are dense I guess?

 

[dumastudetto]

Wow, maybe Samsung should stick to making washing machines 😀

There have been stories recently of those exploding too. Maybe they should get into making weapons and ammunition for the military.

 

[Zellio]

 

[Glideslope]

wow, that's really bad...is fast charging the reason behind this problem?

While I have only speculated, IMO there is some type of random hardware issue/design causing the fires. Could be poor QC during assembly? Some phones may have bad boards?
To me this is not over, and goes beyond batteries. While I know little about how fast/wireless charging works, it may be worth noting that even with complaints the iPhone still ships with a 5w charger.

 

[crasmussenjr]

Wow, maybe Samsung should stick to making washing machines 😀

No those suck too. Had a front loader die in less than a year and the replacement died 4 days after the warranty expired. Of course they were so helpful and offered free shipping on the replacement parts that would have totaled more than retail on the original machine. This is all Steve helping from the grave.

 

[busyscott]

Yikes! This is disheartening, especially considering that a) competition makes Apple better and b) there are so many great people working at Samsung that had nothing to do with the decision to rush production that now have to deal with this mess.

Everyone who is excited because "Apple is going to benefit from this" doesn't realize that the losers are Samsung.....and consumers.

 

[thering1975]

Nice try. There's is no narrative to justify. Fast charging is not rocket science, has been around for a long time, and is easy to implement. Apple, for whatever reason, including the fact that it might have to do with safety, has decided to not employ fast charging.

"'Samsung put a software restriction to reduce battery charging to a maximum of 80% but set at 60%, however at no point did they remove the ability to fast charge so very unlikely"

Well, restricting battery charge to 60% does not appear to be the solution. Perhaps they'll remove fast charge and hope the 3rd time will be the charm.

Let me point something out:


Nexus 6, nexus 6p, nexus 5x, Galaxy Note 5, Samsung S7, Samsung S7 dege amongst many others have a form of fast charge, are they all exploding - no they are not. Its a battery fault plain and simple. Im charging my note 7 replacement next to me on fast charge, and its barely warm to touch.

No again you read what you wanted to read, i stated in my first post the reason they did the 60 percent charge, here are some reasons as stated:

• 60 percent (user selectable 80%) was introduced to reduce the amount of energy within the cells themselves until those units are replaced. Much like if a plane needs to make an emergency landing it will dump fuel. This was samsung dumping fuel
• They done the above because they could not get the replacements out quick enough and made a balls up with the replacement program, as such many many people were making claims like "well im going to keep mine because it never gets warm bla bla bla" by crippling the phone they ineffect ensure everyone will in the end send their units back. Its a drastic move but one that was needed.

The 60% firmware went on only certain phones, my replacement unit did the same update and got the green battery.

At this point theres no evidence that this phone was a replacement phone, so you I and everyone else are just speculating.


But please, im not justifying Samsungs actions here as stated previously they way they handled this whole affair was worse than crap, but people need a few facts rather than respouting the same hyperbole, wether they choose to believe that or not, i dont care, we take what we want from a discussion

 

[TurboPGT!]

Well, the European airlines (AZ, LH) I've been flying with over the past couple of weeks require all Samsung Galaxy Note 7 to be powered off (and not to be charged) during all phases of flight. Flight attendants have been asked to make multiple announcements before take-off about this.

Not sure, though, if and how this is enforced... 😕

Thats the same as on US flights right now. Enforcement is basically after the fact. They post the warnings/repeat the warnings. Only if you violate them and cause and issue would there be any enforcement.

If the FAA bans the use in the US, it could mean not being able to take them through security. Honestly, no sane person should be still carrying one of these, but I'd be more concerned about possessing any Samsung phone if the TSA gets involved.

 

[Zellio]

To all below:

1: You missed the joke. I referenced washing machines for this purpose.
2: You don't all need to quote the same article and BLOW UP MY INBOX

People were just trying to give you a free Galaxy Note 7. Chill bro

 

[thering1975]

You forgot "fast wireless charging" on your "think through".

You really shouldn't trust corporate press releases. At best they will tell the truth in a skewed light. Often they fail to tell the whole truth. And sometimes they even lie.

I didnt forget, i just never use wireless charging kinda pointless to me so didnt think to list it.

And your last comment i agree with, im a lurker on David Icke forums as well as alex jones so i dont believe anything anyone puts out,but untill i hear otherwise Samsungs reason is pretty plausable hell i dont even trust what i writet but then thats my split personality problem and wont go into that here /s

 

[apolloa]

What?! When's the last time Apple did a recall on their devices because they explode? When's the last time there was a documented manufacturing issue which caused Apple devices to set on fire?

You're mistaking isolated incidents with manufacturing defects. If you stab a battery, it will go pop. That's the nature of the beast with lithium. If it sets on fire when you leave it to charge, that's very different.

Why are you being so defensive anyway? I'm gobsmacked people are taking Samsung's side on this.

Apple devices have blown up, caught fire, failed fact, fact Apple has had to offer free repairs or replacements for faulty devices:

https://www.theguardian.com/technology/blog/2010/jul/12/apple-time-capsule-recall-replace-fault

https://www.apple.com/uk/support/macbookpro-videoissues/

This is just Apple, many car makers have issued mass safety recalls, and yet their brands are not tarnished, you made the claim Samsungs brand would be tarnished, that is compete rubbish as yet again evidence and history proves otherwise.

Right around the point where you pulled the standard Google links with "B....B...But Iphones have issues too" defence. Perhaps the Apple brand wasn't tarnished because they did not have fundamental issue? Perhaps having to recall 2.5 million phones is not the same thing at all? You think?

You seem to be confused with what I have said then.

Feel free to play as "fast & loose" with YOUR safety as you choose.
I believe that most of us treasure our family's lives and our own lives enough that this "one example" (ummmm.... really?? try googling "replacement Note 7 fire) is enough to concern us & really really not want to be on a plane w/ a Note 7. Full stop.

Considering the thousands of plane components that can and do fail, the weather that can bring planes down, the fact the aeroplane industry is an industry that improves safety by learning from crashes, I'm frankly surprised you'd let your family anywhere near an aircraft in the first place with a paranoid attitude like that!

 

[jinnj]

As I said, the Note 7 is DONE. They may as well move on to the Note 8. Hell, I'd be too afraid to buy a Note 7 now a days...replacement or not.

Forget that they need to retire the brand Note. Here is a suggestions: NoExplodie

 

[Andres Cantu]

A fiasco is when a company makes a defective product and then doesn't own up to it. Samsung is not on that list. I can think of a few other companies who are.

Could be, but this should have never happened in the first place. In the end, its customers and themselves are the ones who end up being negatively affected.

 

[ColdShadow]

No it won’t, don't be ridiculous. People have short memories and smaller wallets than they would like. If price and circumstance suits them they will very likely change anything - not just their phone.

smaller wallet? for samsung flagship phones? have you even checked their prices? because they are premium just like Apple's.

 

[A MacBook lover]

Nope, it's ONE Samsung phone model. No reports of the rest of their range of devices exploding so my facts are correct!

This is true...but they still have a ton of phones blowing up. They screwed up.

 

[Feenician]

You seem to be confused with what I have said then.

I'm not confused in any way about what you're saying. Bemused maybe, but not confused.

Considering the thousands of plane components that can and do fail, the weather that can bring planes down, the fact the aeroplane industry is an industry that improves safety by learning from crashes, I'm frankly surprised you'd let your family anywhere near an aircraft in the first place with a paranoid attitude like that

Ah, non-sequitur and misdirection. Standard MO

 

[thering1975]

Im in agreement, i think unfortunately the NOTE 7 will struggle to recover, but i reckon they will have to come back with a price reduction if they go with it. That will no doubt upset those who paid full price a few weeks back. OR they release a note 8 at the same time as the S8 which again will loose them more customers. The damage or more to the NOTE line than Samsung imho

 

[TallManNY]

Well this is good news for the Google Pixel.