I wonder if you can get Samsung replacements/service at the Samsung stores inside of Bestbuy?The Note 3 is clearly the best phone Samsung has ever made and one of the best phones extant. Unfortunately, it is too large for my purposes. An iphone 6 with a screen in the area of 4.5-5 and a far more mature iOS 8 and that would be my next phone.
I cannot deny that having an Apple store 10 minutes walk away from me, where I could get a speedy repair or an outright swap for an immaculate reconditioned phone ("reconditioned" with other phone manufacturers is hardly the same) is a huge attraction. The idea of mailing in my phone, be it HTC, Samsung or Sony is a huge negative.
OTOH ....my 3 month old S4 went blank the other day.....the video went out on it.....I went to the AT&T corporate store close to my house and they replaced it no questions asked.....