And by the way, this problem did not start with a reddit user, it was on apple support forums a year or so ago and apple deleted it
Totally agree with your points, although as you also mentioned, I don't agree with the policy whatever reason it is.To be clear, I am not agreeing with Apple not replacing if you are willing to pay.
This is just a suggested reason why they may not replace if you are willing to pay:
1: Could be conceived as admission to fault
2: Once they open to replace or swap out phone, it opens them to further complaints like:
a: after you replaced my batter so and so is not occurring. It because you replaced my battery
b: after you swapped out my phone for battery issue, I am have a new issue with this replacement phone
c: when I got my phone back after it was replaced, the back was scratched
etc. etc.
Again I do not agree with the policy but the above may be some the reasons they just don't let you pay for battery replacement.
My expectations are that Apple would acknowledge this issue and not hide in silence. They essentially forced an update on iphone users without addressing how they "fixed it". Going forward I would expect Apple to have a popup that warns battery health is bad and performance will be throttled accordingly. This is just bad business practice and transparency is key.
No, not across the board.Yes back to brand new out of the box speeds.
I don’t doubt you have had issues, I guess it may of not been replicable in the warm Apple store!I don’t think it’s all an degraded battery issue though. I had a 6 month old iPhone 6s that had the shutdown issue especially during cool weather (10 Celsius). Went to the Apple store a few times and they said the battery was fine after running diagnostics. I had to record a video of the shutdown happening to show to the Apple tech. They reluctantly replaced the phone with a new one. The new one also had the shutdown issue but eventually it went away probably due to the 10.2.1 upgrade. Wish I still had the phone to run Geekbench on it.
One thing I am wondering is why is Apple still silent on this issue? Knowing more and more "anger" is going to brew which could make customers do something they would rather not i.e lawsuit.
Well, the question was posed as to what Apple copies and calls innovation. Seems like some examples that were brought up in response like antenna lines don't fit in with that.I'm saying that not everything Apple calls innovation is truly such. Touch ID was an improvement over technology already here. Remember the Motorola Atrix?
I'm saying Apple sees something, improves on it, then calls it innovation.
I'm not saying they always do this.
No company is too big for failure.Bad business for who? They are richer than ever.
Ouch! But... at least it doesn’t randomly turn off? Yea? lolyep 1848 to 600 mhz, more than 50%
Come on, you really have to wonder why?One thing I am wondering is why is Apple still silent on this issue? Knowing more and more "anger" is going to brew which could make customers do something they would rather not i.e lawsuit.
To be fair, I think we all "trusted" Apple to make great products that are the best options on the market, it's the reason we shell out a premium for Apple products. What disappoints me about the new Apple vs the Old, is even in Job's failures (cube, mobileme, ping, "you are holding it wrong" etc), you still sense he puts an honest effort and passion into each project he oversaw, even if they don't turn out perfect we can still appreciate his attention to detail and perfectionism. It's the recent trend of sacrificing quality and purely chasing after profits that leaves a bitter taste in many of us old timer Apple fans.
In the case of faulty batteries, I never would've blamed Apple for them. Batteries are disposable parts and the fine balance between capacity/physical dimension/longevity have always been tricky. Apple should have been honest with the consumers about the cause of unexpected behaviors and allowed consumers to exchange old batteries at their discretion, instead of being sneaky about it, then pretend nothing is wrong.
No, not across the board.
Posters in this previous article have various results after replacing battery:
Apple's Alleged Throttling of Older iPhones With Degraded Batteries Causes Controversy
From the post I read the general consensus is there is an improvement in performance overall but you may not get out of the box speed (unless you stayed on out of the box OS).
Of course, Apple didn't actually think of it right? So what I said stands correct. They just made it an industry standard by improving on it. They did not come up with it.Well, the question was posed as to what Apple copies and calls innovation. Seems like some examples that were brought up in response like antenna lines don't fit in with that.
And while the idea of using a finger to unlock the device might not be something that is new, the Touch ID implementation of it certainly was in the sense of how simple and essentially reliable it was compared to what was out there like the Atrix. The industry didn't really jump on adopting biometric security of that type after the Atrix, but it certainly did after Touch ID.
All tech stocks are climbing up today... it’s more because of the recent tax reduce policies in the US. AAPL doesn’t really outpace the overall stock market in general.Come on, you really have to wonder why?
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An idea and its implementation are related but different things. The idea part is often enough more invention than innovation, the implementation is more innovation in comparison. Apple also didn't invent a music player or a mobile phone, but it certainly innovated in those areas.Of course, Apple didn't actually think of it right? So what I said stands correct. They just made it an industry standard by improving on it. They did not come up with it.
Innovation to me is being a pioneer in new technology. Not just slapping your own style on it with a logo and patting yourself on the back for it.
Sorry off topic.
At any rate, this battery issue is a serious one. You think the conspiracies about planned obsolescence was bad before? This has a whole new level of implications to come.
Nope, tax polices and outpacing overall stock market has nothing to do with why the image was shown.All tech stocks are climbing up today... it’s more because of the recent tax reduce policies in the US. AAPL doesn’t really outpace the overall stock market in general.
It was more like they monopolized it by putting a software no one else can use on it. Sure they've got part of it down, using new methods. I want to see new ideas.An idea and its implementation are related but different things. The idea part is often enough more invention than innovation, the implementation is more innovation in comparison. Apple also didn't invent a music player or a mobile phone, but it certainly innovated in those areas.
Are you saying randomly turning off would be better?Ouch! But... at least it doesn’t randomly turn off? Yea? lol
Interesting. Can you please provide specific details about how Apple copies other competitors ? Again, please be specific in your reply exactly what you're referring to how Apple copies other competitors and claims innovation.
Well it would certainly be more obvious that the problem should be fixed in a more transparent manner.Are you saying randomly turning off would be better?