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A few years ago, the American automaker General Motors (GM) announced that it would be phasing out support for CarPlay and Android Auto in its new electric vehicles, in favor of its own software platform. It was a controversial decision, as many drivers who are in the market for a new vehicle consider CarPlay to be a must-have feature.

CarPlay-GM-EV.jpg

Looking to capitalize on the situation, one GM dealership near Detroit, Michigan last year partnered with a third party to offer an aftermarket CarPlay installation service in GM's newer EV models. But, according to a report this week from automotive blog The Drive (via The Verge), GM recently blocked the dealership from offering that service due to safety concerns.

"We have made the difficult decision to discontinue this product," said White Automotive & Media Services, on its website that previously offered the CarPlay installation service. "This was not a decision we made lightly, but due to a variety of factors, continuing to offer this product is no longer viable in the long term," it said.

A spokesperson for GM told The Drive that unapproved aftermarket services "could affect critical safety features," and pose other issues.

"Aftermarket services that introduce features not originally designed, thoroughly tested, and approved by GM may cause unintended issues for customers," the GM spokesperson said, in response to this matter. "These issues could affect critical safety features and may also void portions of the vehicle's warranty."

It is unclear if the aftermarket CarPlay system actually poses any safety issues, or if GM is simply unhappy that one dealership decided to go against the company's decision to focus on its own software platform. It is also unclear if customers who already had the installation service completed will be affected in any way.

Update: A source con
Any excuse to force more people into onstar subscriptions.
 
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am I the only one here who thinks cars shouldn't have mini theater screen in them?

So in 7 years of production for the Bolt (2016-2023) you've owned "multiple" Bolts? And love them? I've owned my Volvo S60 for 13 years and counting with not one single repair (other than maintenance). That's something to love!

Thats the gas model right? they are all electric now. how many miles?
 
Nissan is absolute junk, having Nissan and reliability in the same sentence criminal

sorry to hear. Up until late 90s Nissan behind Toyota in reliability in the golden age of Japanese manufacturing. Toyota, Nissan, Honda and Mitsubishi Suzuki.Subaru were all on the same level of reliability more or less. Of course the king is Toyota.
 
It goes to show how insane everything has become that just changing what used to be the “radio thingy” happens to be a security and safety issue, doesn’t guarantee future proper functionality, even impacts car performance?!

Talk about over engineering everything…

I wonder if a new company that decides to go back to the simpler roots, where you could have CarPlay without hassles and bring back conveniences like being able to change the oil on your own in 30mins (without having to undo or take out pieces and tires and whatnot) would get lobbied into oblivion by these permanently ensh!tificating companies.

But I would be all for it, sure keep ABS, traction control, stability control, airbags, seatbelts, bumpers, rear camera, etc… but no auto engine off at every traffic light, no auto trunk closing, no auto driving, no nagging and no dinging every 10 seconds, no auto door lock/unlock, no auto hood anything, none of that.
We will never be back to the simpler efficient days.
 
GM is full of it. They've said many times in public that they expect software subscriptions, on their crummy platform, to bring in $25-30 billion (with a 'b', not a typo) annually by 2030.

I have a Silverado RST EV which does not have CarPlay, yet they offer it in the cheapest WT (Work Truck) trim. So they have tested it. They have supported it. In essentially the same vehicle, but instead we pay more for less truck.
 
"GM recently blocked the dealership from offering that service due to safety concerns"

If modifying the infotainment system poses any safety concern at all, I'm not buying that car. The infotainment system should be air gapped to any safety-related function.
Agreed, hence I'm not buying that BS statement from GM. It is quite insulting towards the buying public to come up with something like that.
 
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But only if GM can prove the aftermarket serivce/part directly caused the issue(s) per the Magnuson-Moss Warranty Act

The “Magnuson-Moss Warranty—Federal Trade Commission Improvement Act” is a Federal law, US Code, Title 15 § 2301, Public Law 93-637. President Gerald Ford signed it into law on January 4, 1975.

It covers aftermarket auto parts in these ways:

  • “Simply using an aftermarket or recycled part does not void your warranty,” according to the Federal Trade Commission (FTC).
  • According to the FTC, using aftermarket or recycled/re-manufactured parts doesn’t void a vehicle warranty.
  • The Magnuson-Moss Warranty Act makes it illegal for companies to void a warranty or deny coverage under the warranty because an aftermarket or recycled part was used.
  • The FTC defines an aftermarket part as a part manufactured by a company other than the original vehicle manufacturer/original equipment manufacturer (OEM).


If the vehicle owner is made aware of the potential risks and signs off on the aftermarket service work, then there shouldn't be an issue.
But, GM could make it very difficult for that dealership to sell vehicles.
 
Since it's possible to install CarPlay and I assume AndroidPlay on these vehicles, it shouldn't be too long before 3rd parties will install it for a one time fee.
 
Honda sells a rebadged version of the Blazer EV using the same infotainment platform, and it has CarPlay/Android Auto enabled because Honda wanted it enabled.

Mary Barra is just a greedy crook who drifts from thing to thing, usually 4-5 years too late.
GM's goal is to monetize functionality through subscriptions. Other automakers have discovered that this is hugely unpopular with customers. For the most part, I find built-in navigation systems garbage. They tend to be clunky, low quality, and the fees to update the maps are ridiculous. So I will never buy a vehicle without Apple CarPlay support.
 
But only if GM can prove the aftermarket serivce/part directly caused the issue(s) per the Magnuson-Moss Warranty Act

The “Magnuson-Moss Warranty—Federal Trade Commission Improvement Act” is a Federal law, US Code, Title 15 § 2301, Public Law 93-637. President Gerald Ford signed it into law on January 4, 1975.

It covers aftermarket auto parts in these ways:

  • “Simply using an aftermarket or recycled part does not void your warranty,” according to the Federal Trade Commission (FTC).
  • According to the FTC, using aftermarket or recycled/re-manufactured parts doesn’t void a vehicle warranty.
  • The Magnuson-Moss Warranty Act makes it illegal for companies to void a warranty or deny coverage under the warranty because an aftermarket or recycled part was used.
  • The FTC defines an aftermarket part as a part manufactured by a company other than the original vehicle manufacturer/original equipment manufacturer (OEM).


If the vehicle owner is made aware of the potential risks and signs off on the aftermarket service work, then there shouldn't be an issue.
I'm not happy that GM removed CarPlay on new EVs. I wasn't going to buy another one, but because my wife has a bad back and my Bolt EUV had such a stiff suspension I had to do something, and when the local dealership had a good deal to trade for an Equinox EV, I had to bite the bullet. I do miss CarPlay, and I feel that GM could support it in the EVs. It is strictly a financial decision on their part. When it comes down to it though, without GM supporting the product, it cannot be 100% safe to go mucking around in the software that runs the cars of today. The M-M Act needs to be updated to consider the software aspect of modern vehicles. This wasn't an issue or even a forethought when the act was made into law. I can still fault GM for their decision to stop supporting a very popular feature. they still have it for ICE vehicles, for now anyway. Their excuse is that the software they do have is supposed to be better for trip planning and charging along the way. That doesn't help those of us that drive locally 99% of the time.

edit: The only way to be safe after installing an aftermarket software based product is to be able to block any OTA updates from coming into the vehicle until they are tested and deemed safe by the entity that created the aftermarket product. Would you trust them to do it, if they can even do it without any mistakes?
 
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Nissan is absolute junk, having Nissan and reliability in the same sentence criminal
Thanks for the update. We had a Pathfinder over a decade ago that was great. But when it came time to replace it we went with Toyota 4Runner. Did not realize they had sunk so low.
 
I have several Chevy trucks for my business, which are tightly integrated with Google. I'm using one for a camping trip this weekend. Within a couple hours of arrival at the campsite, I received about 4 e-mails from Outdoorsy trying to rent me a RV. If there was an option to opt out of data sharing, I selected it. This is the future they want - sell your location and market the **** out of you.
 
It is simple for me. I am not giving my personal info to GM so they can lose it in a hacking attack. I want access to my apps on both my car, my wife’s, and rental cars. I want to be able to use my choice of iOS apps. No CarPlay, no purchase. Signed: A happy Bolt EV owner.
 
I wonder if the GM solution is worse than CarPlay, transmits loads of data back to gm and will likely start serving ads or something at some point - or require a subscription to keep on working.
 
I think, more and more, there will be quite a strong market for old car EV conversion kits & the service

(already a thing, but getting the costs and ease down over time will help tremendously).
 
I have several Chevy trucks for my business, which are tightly integrated with Google. I'm using one for a camping trip this weekend. Within a couple hours of arrival at the campsite, I received about 4 e-mails from Outdoorsy trying to rent me a RV. If there was an option to opt out of data sharing, I selected it. This is the future they want - sell your location and market the **** out of you.
Man that sucks.
 
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If Apple can control everything it makes, so does GM! No need to cry here in favour of Apple! Let GM decides what is best for their customers!
 
Any car company that refuses to allow CarPlay and Android Auto have completely lost the plot. If they're capable of making decisions this astoundingly stupid and customer-hostile, what else are they doing wrong? Brakes made of plastic?
What if Car infotainment system has its own eSIM integrated with the mobile phone number and all kind of subscription services shared between the App based and the Car Infotainment based services? You can have the calls, text messages, alerts, music player, inbuilt navigation + local interests ….Pretty much covers 80-85% of the needs. Why would Car makers pay hefty license fee for Apple and Google and yet allow them to track their customers instead of they themselves do that? It is not a rocket science that Google and Apple is providing! They are mostly relying on the data from the mobile providers for all these services which Car makers themselves get it from!
 
"GM recently blocked the dealership from offering that service due to safety concerns"

If modifying the infotainment system poses any safety concern at all, I'm not buying that car. The infotainment system should be air gapped to any safety-related function.
That’s just an excuse they’re using. I drive a GM EV. You can (and I have) hard reset the infotainment system while driving and it’s fine.
 
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