Since they were speaking of their mother, who very likely uses Facebook, and their concern was “not being able to send good quality videos or images”, it’s more suggesting that the reporter is being disingenuous. Like, the idea being presented was “In this world where email, facebook, and all the other social media and image/video sharing services that are available, I specifically want to send a high quality image using a messaging service… no, not WhatsApp, Signal or anything like that, but, very specifically, iMessage… and Apple should support RCS so that I can use, literally, the ONE service I and my mother have access to that can’t do what I want to do.”2) It's insulting to suggest that this woman can't make up her own mind about which phone she wants and needs someone else to buy one for her. It's paternalistic by proxy. "Buy your mom an iPhone"? She's a person with agency. Maybe she doesn't want an iPhone and can pick her own phone.
For someone that wants to use iMessage over ALL of the other ways available, the answer to get her an iPhone makes sense! Like, c’mon, solve this problem for your mother using the free tools available.