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Growing Number of iPhone 6 and 6 Plus Devices Affected by Insidious 'Touch Disease'
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the idea that apple "programs" the phone to fail at a certain point is absolute idiocy. The fact that you expect Apple to respond overnight is ridiculous, especially for a phone that is TWO YEARS OLD. Do they need to respond? Of course, and they will be replacing phones for no cost at some point. Stop the entitled attitude crap. If there was a flaw in design in the 6 it was most definitely fixed in the 6s. If the problem continued in the 6s i could see people complaining, but this is the same old entitled garbage that gets thrown out every time there is a "widespread" problem.
It's not like people don't know that, it's just how the language evolves. Good luck trying to fight it.
Google seems to be quite firm on abandoning support for Nexus phones 3 years after they are first offered:
https://support.google.com/nexus/answer/4457705?hl=en
Two years of version updates, one more of security updates, from when the device is first offered, and that's it.
I just got my 6 Plus replaced under Apple Care earlier in the month due to a bad battery so hopefully I'm good for another year. I really don't feel like buying a new iPhone this year that's going to look and feel largely the same as my 2 year old phone.
I'm not in this to "win" anything, but you are right about one thing, your non sequester responses are nothing to see.
I have a question: How often this problem is occured ? It's like the rMBP's Staingate or worse ? Because if it's just 3000/ 1 bilion of iPhones then it's not a disease :/ , also I see it's way more often on the 6+ models.
We don't need to worry just because the term GATE it's used. I am sick of it btw.
We don't need to worry just because the term GATE it's used. I am sick of it btw.
I mentioned the "disease" to my teen daughter today, and she replied, "Oh yeah, I know about that. Some of my friends have already had it happen."
Looks like us adults are, as usual, the last to know about a trend
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I don't think it's the thinness necessarily that's the problem, but perhaps Apple has new inexperienced design engineers or something.
I mean, there was the iPhone 6 with what other mechanical engineers called an obviously poor brace design that made it act like a fulcrum instead of stopping the bending... and then the Apple Watch with its back falling off because it's only glued on, instead of at least having a tiny turn latch that a more experienced engineer might've added for redundancy.
Apple's secrecy also has always been a cause of these problems, because they try to hide test units under skins, and testers are not allowed to talk to each other. Makes it less likely that subtle problems will be found before mass consumer shipments.
Ah well, it's all part of the tax that comes with Apple showmanship.
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And they're replacing it just as fast. Never smoked in my life.
Anyway, regardless of that. My over-arcing point is that Apple have enough money to last for a very long time, if undetermined. They're not going anywhere anytime soon.
I don't think that anyone else thinks that Apple is going under anytime soon. But, they could be the next MS, if they are not already.
Yup, happened to me a few months ago. Screen touch got less and less responsive over a month or so. Then gray flicker at top. Now can't use it at all. Apple store said "logic board." So I'm using my 5 year old cracked screen iPhone. Sounds like there is a need for Apple to start up a replacement program. I mean an iPhone 6 or 6+ is worth like $3-400.
Bingo. Prior to iPhone 6, Apple only had experience with making small phones. Apparently, there's more to making a large phone than just making it bigger. iPhone 6 series is a lemon that should've never been sold. The best thing that could happen for consumers now is forcing a recall through legal recourse to replace with iPhone 6S series.
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Microsoft is still relevant. I'd say more like Nokia or Blackberry.
When you spend $1000 on a phone, I think you're entitled to more than a "sorry, your only option is to pay $329 more plus tax so we can fix this problem". And that's with another phone that has the same problem".
Yep, Louis Rossmann was talking about this issue in his vids. He's an unauthorised Mac repair shop (because he can repair things at component level and doesn't agree with Apple's authorised repair method of "replace main logic board" for everything) and watching through his channel is a bit of an eye opener.
Worth a look, but be warned, he has a "don't mince words" kind of attitude and also some of the things he brings up can sometimes put you off Apple a bit.
Below is his vid on Apple's support forum censorship on the issue. Their reasoning is arguably sound (questionable advice etc because they don't want you taking it to unauthorised third parties and having a disappointing experience) with the counter-argument being that people shouldn't be protected from themselves so much and should be free to make the choice on their own. I don't think there's a right and wrong to this argument but different philosophies.
Posted from my Thinkpad...
Worth a look, but be warned, he has a "don't mince words" kind of attitude and also some of the things he brings up can sometimes put you off Apple a bit.
Below is his vid on Apple's support forum censorship on the issue. Their reasoning is arguably sound (questionable advice etc because they don't want you taking it to unauthorised third parties and having a disappointing experience) with the counter-argument being that people shouldn't be protected from themselves so much and should be free to make the choice on their own. I don't think there's a right and wrong to this argument but different philosophies.
Posted from my Thinkpad...
Would not the question be: WHY was this chip moved off the logic board onto the display assembly?
I just took my iPhone to Apple for this last week! And got the boilerplate "This is a chip issue and is only covered by warranty". My iPhone is out of warranty (didn't get AppleCare) so the replacement cost of my iPhone 6+ 126GB was ~$350. I said, "No, I'll just put that toward a new phone next month"
This makes me not happy as the whole reason I bought the 128GB phone was so I could extend my upgrade cycle beyond two years (e.g., done paying the 2 years off in December) and could keep the phone another year or two without pay extra money.
Obviously Apple wants to just ignore (and will) and stick it to their customers on this.
I will gladly join a class action lawsuit on this if someone does it.
This makes me not happy as the whole reason I bought the 128GB phone was so I could extend my upgrade cycle beyond two years (e.g., done paying the 2 years off in December) and could keep the phone another year or two without pay extra money.
Obviously Apple wants to just ignore (and will) and stick it to their customers on this.
I will gladly join a class action lawsuit on this if someone does it.
My first 6 plus had the issue after 14 months, no Applecare - I took it in to the local Apple shop and they took one look and said - yep, had a few like this and swapped it immediately. The replacement had the same issue a couple of months ago (21 months after original purchase), took it in to the Apple shop again and said it was a known issue and it had happened again - I got the cryptic reply "Apple hasn't acknowledged any issue, so I can't comment", accompanied by a wink and smile, and 5 minutes later walked out with a new replacement phone for no charge again.
I can see that consumer law is not as strong in the US as in the UK from a lot of these posts - no hesitation here in changing it out for new/refurb one. I can't complain about Apple's service at all.
I can see that consumer law is not as strong in the US as in the UK from a lot of these posts - no hesitation here in changing it out for new/refurb one. I can't complain about Apple's service at all.
My partners launch day iPhone 6 Plus had this issue earlier in the year. It would sometimes start working again if you banged on it which was really weird. It happened outside of the warranty so I was charged for an out of warranty replacement but thankfully I bought it with my American Express so they paid for the replacement.
Mine is coming up to the 2 year mark (which is when my AMEX warranty will stop) and I've had a few instances of the display freezing and becoming unresponsive to touch in the past few months. I'm not sure if it's this issue or if it's just getting slow and freezing but that's how my partners started and the grey bar came later. If this is a widespread issue I might swap it while I still have the chance.
Mine is coming up to the 2 year mark (which is when my AMEX warranty will stop) and I've had a few instances of the display freezing and becoming unresponsive to touch in the past few months. I'm not sure if it's this issue or if it's just getting slow and freezing but that's how my partners started and the grey bar came later. If this is a widespread issue I might swap it while I still have the chance.
MS is relevant, but does not have the influence it once had. I do not think Apple will become Nokia or Blackberry, at least not for a very long time. But they are becoming more and more like MS everyday.
I have been thinking about this lately, the reasons I used to tell my friends why I did not want to use Windows, and PCs are becoming true when talking about Macs.
Admittedly it is not as bad yet, but it is on that track.
I've had this same problem before too... In order to avoid turning off my phone if I'm in the middle of an important session of something, I just press the home button until Siri activates, and then the screen turns lighter, signaling the return of touch functionality.
It's this attitude that keeps Apple fat and happy.