NOTE: This is slightly out of date at the moment, but a lot of the basic information still applies. Mainly, the part that is out of date are that there are other PVG-ANC routes that are not yet documented here (e.g. via NRT/ICN)...in general, you should still follow these shipping patterns. (I'll be updating the PVG-ANC routings to the best of my knowledge shortly.)
Here's a summary of some of the basic info on shipping/flights we have, since much of it is buried several pages back and I see some of the same questions being asked multiple times. This applies to folks in the US who have their MBPs being delivered by FedEx, and were BTO orders that seem to all be assembled in Shanghai. Times are all local; Shanghai is 12 hours ahead of EDT, Anchorage is 4 hours behind EDT, Memphis is CDT. PVG/ZSPD is Shanghai, ANC/PANC is Anchorage, MEM/KMEM is Memphis. Keep in mind that much of this is conjecture and may not be accurate; if you see your packages behaving differently, feel free to post it here... (There's also some UPS-related info at the bottom; folks in Canada and Europe seem to be going via UPS.)
Note: if you post a scan, either just to give us more data or if you have questions about it, it's extremely helpful to know both where you're shipping to and whether or not you have expedited shipping.
Note for folks with a 2nd "in transit" scan in Shanghai on Apr 20 at 3:20AM: now pretty sure you went on some flight I can't track PVG-NRT and then on
FDX24 NRT-ANC. Should follow the normal shipping rules having now hit ANC. I'm trying to find some hard info on the likely PVG-NRT segment...but other stuff leaving around then is likely to be on those flights. Now that it's Tuesday and there will be direct ANC flights again, things may change.
1. You'll get a "Prepared for Shipment" from Apple once your laptop is built. Once this happens, it seems to take 12 - 24 hours to go to "Shipped" and get a tracking number.
2. Once you have a tracking number, you will probably see "Picked up" and "Left FedEx origin facility" scans already. This seems to mean that FedEx has your package at/near the Apple warehouse. A large percentage of people seem to get a "Package received after FedEx cutoff" along with the "Picked up", but this may or may not affect total transit time; it still appears to take until at least the next day to be flown out of Shanghai for most packages, although some have been "Picked Up" and gotten their two "in transit" scans (see below) and been in the air from Shanghai the same day.
3. You'll get two "in transit" scans. I believe the first "in transit" scan is either arrival at the airport, or just a location scan at the airport. This may happen either the same day as the pickup, or may not happen until the next day shortly before the second "in transit" scan. It appears that the second "in transit" is the plane with your laptop actually taking off from Shanghai, although it may just be a location scan or load scan. This seems to most often happen the next business day after the "Left FedEx origin" scan. However, some people have reported making it to the second "in transit" within ~12 hours of the "Picked up" scan. Many people are able to match the timestamp on their second "in transit" scan with one of the FedEx flights leaving Shanghai, which can tell you which flight your laptop is probably on; see below for more on that.
(3a. A very small number of people have reported their laptops being sent to Guangzhou (CAN/ZGGG) first. If this is the case, you will probably not have those "in transit" scans in Shanghai. Instead you should have a departure scan from Shanghai, and then perhaps 24+ hours later an arrival scan in Guangzhou. This is probably via truck/train. After that it's likely being flown CAN-NRT-ANC; see below for more on this.)
4. Your laptop will arrive in ANC or MEM (see below), and you'll get an arrival scan and a customs clearance. (Note that on one flight, for some reason people saw arrival scans an hour or two BEFORE the flight landed at ANC; I assume this was just a data glitch and was an auto-generated scan of some sort.) It then enters the US FedEx network and gets treated like any other package. For folks with expedited shipping, this seems to mean 2 business days after arrival, and 3 - 4 days if not expedited. However, some people have gotten their laptop the day after arrival into the US, a day before the scheduled delivery.
There are two direct FedEx routes from Shanghai to the US: PVG-ANC operating Tue - Sat as
FDX28 (leaves PVG around 9PM), and PVG-MEM operating Mon - Fri as
FDX90 and Sat as
FDX48 (leaves PVG around 11PM.) There doesn't seem to be a Monday PVG-ANC flight. There may also be other routes being used that I'm not aware of or just don't know how to track, e.g. your package may go via ICN or NRT then to ANC. If anyone has any scans that include anything between PVG and the US, please let us know. All of this data is based on historical flight patterns; FedEx isn't a commercial carrier with published schedules, so we can only guess at future flights until they actually leave. It does not appear that FedEx is using other carriers for these routes, so even though there are plenty of other PVG-ANC flights, you will likely be FDX28 from what we've seen. There's a decent chance your second "in transit" scan in Shanghai will match the actual departure time of one of these flights, which you can see on FlightAware after the flight has actually left (sometimes it takes a few hours to update/post, because PVG is outside FlightAware's coverage zone.) For example, my MBP had its second "in transit" scan at 11:14PM on Apr 19, and
FDX90 left PVG at precisely 11:14PM as well, so I'm 95% sure my laptop is on that plane...and it ends up that it was, arriving in Memphis Apr 19 at 11:41PM as expected! (As a side note, FlightAware's arrival/departure times are the actual wheels-up and wheels-down times, so if you track commercial flights, you'll see things leaving later and arriving earlier than the carrier's own website or status display at the airport shows you, because they show you gate departure/arrival times. This is why you see things like NYC-BOS published as a 1.5 - 2 hour flight; that's with extra time to taxi, wait in line, etc, but if you track it on FlightAware you'll see the actual duration is only 30 - 40 minutes.)
You can look up further flights on FlightAware, e.g. all
ZSPD-PANC flights or all
PANC-KMEM flights. Keep in mind that flights do not show up as "scheduled" until a flight plan is filed, which often isn't until a few hours before the flight and could even be up to just a few minutes before. FlightAware is useful to see airport activity in general too; if you look up past activity at non-US airports like
PVG/ZSPD, you'll see all the flights operating into the US and other areas that FlightAware does know about. (Note that there's a small airport in Virginia with the FAA code of "PVG", which overlaps with the IATA code of "PVG" for Shanghai-Pudong. So you'll generally need to use the ICAO code "ZSPD" on FlightAware to get Shanghai.)
So far, all packages appear to have been routed via ANC, with the exception of packages that left today on
FDX90 PVG-MEM. A few packages have been routed up to Guangzhou (CAN/ZGGG), likely on a truck or train, and then flown into ANC on an unknown flight, but NOT CAN-ANC as FedEx does not fly that route. Best guess is CAN-NRT-ANC. It's unknown whether any packages will be routed via MEM other than Mondays when no PVG-ANC flight operates; PVG-ANC-MEM is only
0.4% further than PVG-MEM, plus you can connect to most of the US more easily from ANC. And it makes it easier for Apple to slap together pallets of laptops without having to sort them into MEM and ANC piles ahead of time for FedEx.
Once your package gets to ANC, the domestic FedEx routes from there are
ANC-MEM ("superhub"),
ANC-IND (regional hub),
ANC-EWR (regional hub), and
ANC-OAK (regional hub.) With the ~12PM scheduled arrival of the PVG-ANC flight, it can easily connect to any of the 4 hubs above, and further connect to almost any major city in the US for delivery the next day. However, since this is "2 day" or "3 - 4 day" delivery, there is a decent chance your package will start to see purposeful delays at this point, and non-expedited packages are probably going to spend more time on trucks, at which point my tracking knowledge mostly ends...
It appears that some folks on the West Coast who had laptops that could have gone out today did not, possibly being held for tomorrow's PVG-ANC flight, as you'd be routed via the OAK hub. However, some West Coast folks definitely did go out today on PVG-MEM. (Since, for example, if there was a non-stop PVG-OAK flight, going PVG-ANC-OAK is only
2.8% further, whereas PVG-MEM-OAK is
50.0% further, thus West Coast shipments perhaps not going through MEM since that's a ton of extra fuel.)
Addendum:
one poster (and another now) had their package go PVG-CAN-ANC. This is
34.2% further than PVG-ANC and I've only seen PVG-ANC arrivals so far, plus
FDX90 PVG-MEM which has only had packages departing PVG on Apr 19 on it so far. So this may be an odd exception with an isolated group of packages, or possibly another way to get to ANC on Mondays when PVG-ANC doesn't run. For West Coast folks, not going to MEM makes up for the extra distance via CAN; compared to our hypothetical PVG-OAK from above, with PVG-ANC-OAK
2.8% further and PVG-MEM-OAK
50.0% further, PVG-CAN-ANC-OAK is better than MEM at
26.8% further. However, from the 23 hours in transit from Shanghai to Guangzhou in the scans, it's likely that distance was covered by truck and/or train. And further: there are no FedEx flights CAN-ANC. However, an NRT arrival matches up with the arrival timestamp nicely. So those were probably flown CAN-NRT on a flight I don't know how to find...
Further addendum: It appears some packages have shipped PVG-ICN-ANC, arriving in ANC around 10AM on
FDX74. The one noted so far had its 2nd "in transit" scan in Shanghai at 5:53PM the previous day.
Some info on UPS shipments:
Canada and Europe-bound shipments seem to be shipping UPS. It's unknown whether European shipments will take an extra-long path through the US, or will go on a more sane westbound path, but I'm guessing the latter; due to the Eyjafjallajökull eruption, European shipments have been held up in Shanghai so far (with amusing "NATURAL DISASTER" scans reported.)
With UPS, you may see a "Location Scan" when it hits the first "real" hub (which would be the Shanghai airport most likely), and then you should definitely see a "Departure Scan" shortly after the flight leaves Shanghai. The only US-bound UPS flights I could find from Shanghai when looking earlier are all to ANC; you can see them
here. There are several leaving at different times with various day-of-week operating schedules... To determine which you may be on before departure, you'd need to check the history for all of those flights and see which ones operate on which days of the week. After departure, you should be able to match your departure time with a listed departure there roughly. (Keep in mind again that flight info from PVG may not update until several hours after departure since it's out of FlightAware's coverage area.)
Also, with UPS, once you have a "Departure Scan", you can use a site like
trackthepack.com to get a bit more detailed info; specifically, it'll show you where the package is in transit to, both for air and ground packages. However, keep in mind that it shows the final destination of the flight #, NOT the first stop. For example, if you look at
UPS85, the eventual destination is SDF (Louisville.) However, there's a 3 hour "stop" in Anchorage. The plane that flies the remaining leg to SDF may or may not be the same plane that flew PVG-ANC; it just retains the same flight #. But in this case, after your package departs Shanghai, trackthepack.com would show you it being in transit to Louisville...when it's really in transit to Anchorage. (You can use that to your advantage, though, to help narrow down which flight you're on, based on the final destination of the flight #!)
Once you hit Anchorage, the possible US-bound flights (which you can find looking at
past PANC departures) are
ANC-SDF (Louisville, major UPS hub, and making up the vast majority of the US flights from ANC),
ANC-ONT (Ontario, CA; near Los Angeles), and
ANC-RFD (Rockford, IL; near Chicago.) I didn't find any Canada-bound ANC flights, so chances are they'll generally go via SDF.
Update: Some West Coast Canadian cities may be served via closer locations; for example, YVR only has service from BFI. So you could go ANC-SDF-BFI-YVR, or the much shorter ANC-ONT-BFI-YVR. Keep in mind that, especially if you're near the US border, you may be flown into somewhere like DTW or BUF and take a truck over the border.