The other back up worked. But still, the phone had several issues, phone freezing multiple times just by using simple tasks, and I couldn’t auto sync from iTunes at all.What happens if you reset the phone and don't use your backup? Are you still having issues. I have a corrupt backup image when I got my 7 and had a ton of issues. I loaded it from scratch and it has been fine since. I would try that first.
As for the replacment, if they don't have one, they don't have one. It happens...
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Thanks bruh, what are the contact info again and how do I connect to the higher levels. I know it’s probabky been mentioned earlier but if u have them handy let me know instead of me going thru all the responses lols.Definitely email Tim Cook. I emailed Tim Cook when I couldn’t get through the IUP pre approval process because I had switched my Sprint 7+ to Verizon. Executive relations contacted me that afternoon and completely fixed the problem before the cut off. They have a lot of power at that level. Give it a shot. If it doesn’t work out then you can return.