To be honest with you, if you push hard enough with your finger, I bet you CAN crack it with finger force.
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Help. Cracked My Macbook Pro trackpad. anyone eles?:
- Thread starter Beaverfish
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To be honest with you, if you push hard enough with your finger, I bet you CAN crack it with finger force.
If your macbook unibody trackpad happens to have an uneven gradient, you should have the apple store look at it.
I dropped my macbook unibody several months ago, and the trackpad had become especially squishy and sticky towards the right (and went much deeper).
I took it to the macstore as more of a preventative measure: uneven pressure can eventually crack the glass and I didn't want to take that chance. They immediately replaced the whole trackpad at no cost to me, even though I had a dent in the unibody. I did find that they wouldn't be able to replace the unibody itself because of the dent. This leads me to think that they wouldn't have replaced the trackpad if it DID crack.
Doesn't make much sense to me but...I'm not going to complain. Other than the dent, my computer's as good as new and I don't have to be too nervous about the trackpad tracking because of my incident.
I dropped my macbook unibody several months ago, and the trackpad had become especially squishy and sticky towards the right (and went much deeper).
I took it to the macstore as more of a preventative measure: uneven pressure can eventually crack the glass and I didn't want to take that chance. They immediately replaced the whole trackpad at no cost to me, even though I had a dent in the unibody. I did find that they wouldn't be able to replace the unibody itself because of the dent. This leads me to think that they wouldn't have replaced the trackpad if it DID crack.
Doesn't make much sense to me but...I'm not going to complain. Other than the dent, my computer's as good as new and I don't have to be too nervous about the trackpad tracking because of my incident.
I'm just posting to say that the exact same thing happened to my track pad yesterday. I was doing nothing but pressing down - I have a tendency to use the bottom centre - and a crack formed. It is basically identical to yours except that the long thin crack heading to the top is on the left hand side rather than the right. But aside from that it is basically the same crack. And like yours, the crack fits with the shape of my finger.
I'm taking it into the Apple store today to get them to fix it. I'm aware they are probably going to argue that I must have dropped something on it but it right at the bottom of the track pad and there's no damage to the casing that surrounds it, not even a scratch. I'm also, if they refuse to believe me, going to show them your post. I mean, what's the likelihood of two people, in two different countries, getting the same crack in their track pad within a four day period?
I'm hoping that they fix it as it is still in warranty - only bought it at Christmas. If they refuse to do so then I guess I'll have to buy the PalmGuard to cover up the crack because there's no way I can afford hundreds of pounds to fix it.
I have had my macbook unibody for 8 months now and i have punched the trackpad in anger with my fist several times because of the tap to click not responding and also, i have clicked it down really hard on the bottom where it clicks better in anger alot of times and it still looks brand new!
Maybe with the price cut they decided to get lower quality glass for cheaper.
Maybe with the price cut they decided to get lower quality glass for cheaper.
I didn't realize it until hearing this--but prior to cracking my track pad tended to click toward the lower left, while the lower right area stayed more or less stationary. I kept clicking in the bottom center nevertheless. The whole button clicks down now that it is almost cracked in half.
I wonder whether uneven pressure played a role in my case. Heads up to anyone with abnormal track pad action.
My buddy that lives in CA went to the Apple store and asked the guys about this issue. They said they've came across it once and was repaired under Applecare.
This has me all paranoid now and what makes it worse is I have the Moshi trackpad cover so I don't know whats going on under it.
This has me all paranoid now and what makes it worse is I have the Moshi trackpad cover so I don't know whats going on under it.
On all laptops I had in the past I used tap to click. I don't find it less unusable than it was on any other brand laptop in the past. You get used to it!
Same Here!
Well, I just noticed a crack in the glass on my 2 week old 13" MacBook Pro... very annoying! I'm glad to have found that there seems to be a problem with the build quality of the pad itself.
It should NOT crack when clicking with your finger, you're supposed to be able to do that aren't you?
I'm taking mine back for repair, it should be free.... and I'm investing in a mouse.... which, coming to think of it, Apple ought to pay for!
Well, I just noticed a crack in the glass on my 2 week old 13" MacBook Pro... very annoying! I'm glad to have found that there seems to be a problem with the build quality of the pad itself.
It should NOT crack when clicking with your finger, you're supposed to be able to do that aren't you?
I'm taking mine back for repair, it should be free.... and I'm investing in a mouse.... which, coming to think of it, Apple ought to pay for!
As much as I disagree that tap to click is not the solution to this problem, it is far from unusable.
Myself, and everyone else I know all use tap to click wherever possible. It's just easier.
I can only presume you don't like the iPhone/iPod touch much?
In any case, when you pay £1499 for a top-end notebook, you should be able to use the trackpad on it without worrying about these things.
I've been looking around the web to find someone with this problem, so it's nice to see something so recent. I've been having a problem with my trackpad for the last few weeks; it just seems to not react to normal pressing and occasionally lags in response, so I end up with about 5-6 actions after a minute or two delay. More often I've been clicking in the bottom middle portion of the trackpad (right where that screw is), as it's the only place that is consistently responsive.
Late last week I was just tapping away (not agressively or anything) when I looked down and noticed a pretty nasty crack the size of the tip of my finger, with a single looping out. It wasn't there when I started using it earlier that morning, I hadn't moved the laptop, and there was nothing close to drop on it. The cracked area is still responsive, but I really don't want to keep pressing it on the chance it gets worse.
I'm in Thailand, and my closest Service Center is about 150 km away, but the people there are generally pretty understanding, and I've only had this notebook (a black and white unibody) for about 8 months (basic warranty, no AppleCare), so I'll see what I can find out later this week.
The picks should show the crack pretty well. There isn't even another mark on the casing.
Late last week I was just tapping away (not agressively or anything) when I looked down and noticed a pretty nasty crack the size of the tip of my finger, with a single looping out. It wasn't there when I started using it earlier that morning, I hadn't moved the laptop, and there was nothing close to drop on it. The cracked area is still responsive, but I really don't want to keep pressing it on the chance it gets worse.
I'm in Thailand, and my closest Service Center is about 150 km away, but the people there are generally pretty understanding, and I've only had this notebook (a black and white unibody) for about 8 months (basic warranty, no AppleCare), so I'll see what I can find out later this week.
The picks should show the crack pretty well. There isn't even another mark on the casing.
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I totally disagree. A speck of dirt on a finger tip can possibly create an impossible to see score on the glass. A score on glass can easily grow. Ever had a crack in a windshield? A little pebble bounces up and starts a nick that grows across the whole windshield.
While certainly, some trackpad cracks could be a sign of abuse, I find it entirely reasonable that cracks could develop under normal circumstances.
I find it a bit naive and insulting that you would accuse every person with this type of problem to be per se dishonest.
I've repaired several of these at our store. There was a defective run of trackpads from the supplier (something about too much silicate). The display models we have on the floor take an insane amount of daily abuse and not a single one of them has a damaged trackpad. I've seen kids banging on them and they have not cracked.
The problems some of you are having with getting it covered is unfortunate. Technically, Applecare does not cover accidental damage and some store managers will do whatever they can to list damage under this category.
Keep trying, it can get covered if you are friendly and follow the chain of command.
The problems some of you are having with getting it covered is unfortunate. Technically, Applecare does not cover accidental damage and some store managers will do whatever they can to list damage under this category.
Keep trying, it can get covered if you are friendly and follow the chain of command.
After writing a grumpy letter to the bull ring store manager they finally agrred to replace the entire unibody.
I only took a day too
best of luck
From my reading on this thread it seems like its mainly the 13" macbook and 13" macbook pro with these cracking issues, and its clearly a design flaw because of the way they are almost all cracked the same way. Applecare should cover this ..