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seriously? That's the email of death? It's an email telling you that your watch will be delivered by May 8th.

I'm sitting on sometime in June.

Unbelievable.


42mm SS w/ BSB confirmation email 3:03am on 4/10 with delivery window 4/24-5/8 -- Still "processing"
42mm Space Gray w/ BSB confirmation email 3:04am on 4/10 with delivery window 4/24-5/8 -- Still "process"

EOD recieved 4/22 11:02pm.

I plan to call Apple support tomorrow if my order status doesn't update because I believe they should at the very least update my order status to 4/25-5/8. I don't expect them to be able to help me, but I do expect that they'll take my feedback and use it to improve the process next time.

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I dunno some email of death. No one wants to explain much about it but it's all over the forums.




This is the email of death:
 
seriously? That's the email of death? It's an email telling you that your watch will be delivered by May 8th.

Actually, not delivered. It ships between 4/28-5/8 meaning it would be shipped on or before 5/8. If for standard shipping, it would be another 5 business days after 5/8.

Hey, no need to flame me, I have 4 watches on order. All in processing. Two of them are in June.
 
I presume you ordered late. Many of us stayed up all night and, like in prior launches, ordered minutes after they started taking orders with full expectation that we'd have them on launch day. It's been disappointing to see that we would not partake on the fun today via a muddled somewhat disingenuous email. They knew the would not arrive today so why say it again.

seriously? That's the email of death? It's an email telling you that your watch will be delivered by May 8th.

I'm sitting on sometime in June.

Unbelievable.


42mm SS w/ BSB confirmation email 3:03am on 4/10 with delivery window 4/24-5/8 -- Still "processing"
42mm Space Gray w/ BSB confirmation email 3:04am on 4/10 with delivery window 4/24-5/8 -- Still "process"

EOD recieved 4/22 11:02pm.

I plan to call Apple support tomorrow if my order status doesn't update because I believe they should at the very least update my order status to 4/25-5/8. I don't expect them to be able to help me, but I do expect that they'll take my feedback and use it to improve the process next time.

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Actually, not delivered. It ships between 4/28-5/8 meaning it would be shipped on or before 5/8. If for standard shipping, it would be another 5 business days after 5/8.

Hey, no need to flame me, I have 4 watches on order. All in processing. Two of them are in June.

No. The word delivered is used.
 
I called Apple again about my :03 confirmed watch and get this the lady says " that's because some states were able to order them first" I nearly fell out of my chair! Then she says " you see some ordered at 12am and some couldn't order until 3am" I said to her did you ever hear of east and west time zones? The phone went silent for 2 minutes and then she said let me get someone else to help you. After a 5 minute hold we were allegedly disconnected.
 
Actually I didn't. I ordered on the 10th but after the apple store visit I had to cancel my order and order something I liked better.

I presume you ordered late. Many of us stayed up all night and, like in prior launches, ordered minutes after they started taking orders with full expectation that we'd have them on launch day. It's been disappointing to see that we would not partake on the fun today via a muddled somewhat disingenuous email. They knew the would not arrive today so why say it again.

seriously? That's the email of death? It's an email telling you that your watch will be delivered by May 8th.

I'm sitting on sometime in June.

Unbelievable.
 
Ah the thread of disappointed friends. Hi! I might drink all the wine in my house tonight to ease my pain. Anyone else?
 
Because then we still have this problem.

It's not a problem though. It's the Apple way, they love creating chaos whipping people into a feeding frenzy, creating headlines. They've been doing this for years. It's only a problem if you say it is.

I know exactly what to expect, it's just tech stuff that goes obsolete anyway. A non essential item that one can easily live without. But being the powerful, clever, money making company they are, it's in Apples best interest to convince people they can't live without it.
 
Show of hands....

Who thinks the people with 4-24 - 5-8 estimates will get some kind of movement on their order today? Surely the ones who got the EOD are next to be fulfilled right!?!?! If Apple ships some today do you think they will do Saturday delivery? I am trying to be optimistic but the longer I stay in Processing hell the more bitter I am becoming! :mad:
 
What time did you get your confirmation email? :04a
What model did you order? 42mm SG Sport
Is your order Processing or Preparing for Shipment? Processing
Where are you located? NY
Did you get email of death? Yep
Any other pertinent info -- they charged my credit card Wednesday night and still "processing"
 
I am looking at today as pre-order day and 5/8 as launch day. Trying to be positive. I also emailed Tim and Angela I will post if I get a reply.
 
Not trying to be a hater here and I love you all. But seriously, if supply is low, lets stick with US only release next time. Lets give some love to home court.
 
Waiting...

What time did you get your confirmation email? :05a (order placed :03a on 4/10/15)
What model did you order? 42mm SS with BSB
Is your order Processing or Preparing for Shipment? Processing
Where are you located? Chicago
Did you get email of death? Yessiree, I sure did :confused:
Any other pertinent info -- no charge on credit card, no luck searching for tracking info by Reference/phone # on My UPS
 
Yhea I don't care about their excuses. I ordered at 12:03 and had a delivery window for launch day. I should have it today- no excuses why its not gonna be here.

Ok I just called Apple CS to lividly complain.

Basically Apple CS says my watch is sitting in a pallet in Rialto,CA waiting to be unloaded and processed. She believes that it will be delivered tomorrow (she confirmed UPS Saturday delivery).

I could not believe that she said that. I asked her, "So they didn’t any have time in two weeks to maybe, oh I don’t know, unload the pallet?" She laughed and said "I guess not."
 
Ok I just called Apple CS to lividly complain.

Basically Apple CS says my watch is sitting in a pallet in Rialto,CA waiting to be unloaded and processed. She believes that it will be delivered tomorrow (she confirmed UPS Saturday delivery).

I could not believe that she said that. I asked her, "So they didn’t any have time in two weeks to maybe, oh I don’t know, unload the pallet?" She laughed and said "I guess not."

How did you get them to find that info for you? (What did you say?) Whenever I call/chat with them, they give the same vague answers that we got in the EOD...
 
How did you get them to find that info for you? (What did you say?) Whenever I call/chat with them, they give the same vague answers that we got in the EOD...

I called and spoke to a good rep lol. I just said I didn't understand why it's not out for delivery.
 
I actually think that so many didn't get that it's ruining it for those that did get. There is a negative undertone to this whole watch launch. You just can't deny die hard fans who ordered at the stroke of midnight. Yes I'm sulking!
 
What time did you get your confirmation email? April 10th 3:12am (EST)
What model did you order? 42mm SS Black Classic Band
Is your order Processing or Preparing for Shipment? Processing...
Where are you located? New York, New York
Did you get email of death? Yes
Any other pertinent info: Used Apple Pay; Ordered AppleCare+;Card was charged and then removed 4/10; No charge on card; Nothing on UPS; Nothing on Apple Support; Nothing. Nothing. Nothing.


I understand they gave us the 4/24-5/8 date and that is apparently enough for some of our more patient brethren. However, they certainly seemed eager to get all those custom watched out to celebrities and fashion people (none of whom really care about this). More importantly, they advertised that the watches would be available 4/24 before we made our 4/10 orders. Only once you make the order is there the 4/24-5/8 date reveal which seems like a complete cop out. This is a new product. Higher demand than expected. Blah blah blah. That is nonsense. It certainly appears that there are all kinds of inconsistencies in who is getting their orders on time. Looking through the threads it appears that there are people who ordered right away who are still recessing while others who ordered later (same model and band) are getting deliveries.
 
Lol, gotcha, thanks! I might try to call later and see if I can get someone with decent info. Either way, I hope you get yours tomorrow! :D

I just talked to a rep and received different info. They stated they know nothing about Saturday deliveries and he said my watch was coming from a warehouse in TN. Every other rep has told me PA.

So again, different answers depending on who you talk to. He also more or less told me that the forums were full of **** or that I was lying when I mentioned some people have had their orders fulfilled that ordered the same model later than someone else. :apple:
 
Have we been able to confirm if people that ordered a particular model at a later time are getting delivery before people that ordered that same model at an earlier time? Or are we just seeing some models ordered later are shipping before different models ordered earlier? Right now I'm disappointed, but if the above gets confirmed I'm going to be pretty upset.
 
I called Apple again about my :03 confirmed watch and get this the lady says " that's because some states were able to order them first" I nearly fell out of my chair! Then she says " you see some ordered at 12am and some couldn't order until 3am" I said to her did you ever hear of east and west time zones? The phone went silent for 2 minutes and then she said let me get someone else to help you. After a 5 minute hold we were allegedly disconnected.

Hahaha that's horrible
 
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