And once again Apple's wonderful quality control smacks me between the eyes with a rolled-up newspaper...
April 29th 2009 I had the battery from my mid-2007 MBP replaced when it swelled up to the point the trackpad button wouldn't work anymore. Took a hell of a lot of arguing to get the replacement for what was clearly a faulty battery but got there in the end (after hauling the laptop in to an Apple store, the phone support was terrible).
Today I took the laptop off mains power to listen to a podcast over breakfast. 10 minutes later instant sleep, no warning no nothing. Odd, thinks I. Check battery.... 8% left! 8 explitive deleted percent. After being used in and around the home for just over 6 months without a single processor intensive task the replacement is well and trully dead.
Off to the Apple store again on Saturday, this makes the third visit in two and a bit years (40 mile round trip) for a serious fault (broken keyboard, two battery issues) and if I include the initial attempts to buy a 15" MBP (the first LED backlit ones... yeah, learnt my lesson about buying the first of anything Apple puts out) then it's seven trips in the same time frame. See what they say, if they won't replace the battery free then this becomes a desktop replacement acting as a media centre and I sod off to the Windows side again. Sorry but when I pay almost £2,000 for a laptop I expect it to not have these sorts of build quality issues and I know I'm far from alone in experiencing these problems...
April 29th 2009 I had the battery from my mid-2007 MBP replaced when it swelled up to the point the trackpad button wouldn't work anymore. Took a hell of a lot of arguing to get the replacement for what was clearly a faulty battery but got there in the end (after hauling the laptop in to an Apple store, the phone support was terrible).
Today I took the laptop off mains power to listen to a podcast over breakfast. 10 minutes later instant sleep, no warning no nothing. Odd, thinks I. Check battery.... 8% left! 8 explitive deleted percent. After being used in and around the home for just over 6 months without a single processor intensive task the replacement is well and trully dead.
Off to the Apple store again on Saturday, this makes the third visit in two and a bit years (40 mile round trip) for a serious fault (broken keyboard, two battery issues) and if I include the initial attempts to buy a 15" MBP (the first LED backlit ones... yeah, learnt my lesson about buying the first of anything Apple puts out) then it's seven trips in the same time frame. See what they say, if they won't replace the battery free then this becomes a desktop replacement acting as a media centre and I sod off to the Windows side again. Sorry but when I pay almost £2,000 for a laptop I expect it to not have these sorts of build quality issues and I know I'm far from alone in experiencing these problems...