Has it occured to you that if people seem to be genuinely preferring their iPhones despite them "losing" to android phones in terms of features or functionality, then perhaps you should be the one to try and understand just why this is so, rather than simply assuming that we are tech-illiterate simpletons being taken for a ride by Apple?So your rebuttal is 99% of people dont understand some of the tech so why should techy people bother wanting it. Apple should just keep charging as much or more than competitors who are including more tech features (that peope do end up figuring out and liking at that). "Because ignorant average customer, whyz notz 💰💲💲💲💲💲 !" in a nutshell is the answer... Wow.
Its amazing how many apologists there are here defending Apple against the consumer wanting more for their money. Unless anyone's last name here is Cook, Ive, Cue, and crew, with a financial benefit in Apple extracting every penny from the consumer, everyone has EVERY RIGHT to question and demand more for your money as the consumer.
People here literaly act like they would somehow be personally hurt if their $999/1099 device had 120hz, smaller notch, bigger battery etc people are asking for. Arguing why you shouldn't want/need it. More for same/less money, ouch, the horrors!!!!
And yes, one can own a product and like it overall, yet still question the brand without being told to not let the door hit them. "Shut up and buy something else" is not a conversation that yields any actual forward-thinking result; there are too many the flock to anything with the fruit logo on it regardless how good or bad it is for Apple to keep doing it since money does talk.
But conversations can change attitudes, Apple does hear customers. Hence iOS 14- what 99%er wanted a default 3rd party mail app or browser, or cared more than what is built in? It was the loud voices of the "geek" community who got that done. None of those people going and buying Android would have solved that issue; drop in the bucket loss to something like Apple and institutes zero change
Let's use the iPhone XR / 11 as an example. I remember that when they were announced, its 326PPI LCD display received much criticism by the tech community. Yet these phones went on to sell extremely well, showing that there is indeed a huge disconnect between what the more tech-savvy online community thinks is necessary in smartphone vs what the general consumer values is such a device. And if you asked the latter why, they will tell you that the display was good enough for them, the cameras were excellent, and the lower-resolution display directly contributed to better battery life, which everyone could appreciate, and the price remained affordable (all the more after trading in your smartphone).
On their own, none of these sound particularly enticing. However, put them together and you get the following:
1) The best processors Apple had to offer at the time, which all but guarantees 5-6 years of software updates minimum
2) Excellent battery life
3) Good displays
4) Not the best, but still great cameras all round (including vastly improved night photography)
5) Face ID
6) Affordable pricing while still being able to get the full iPhone 11 experience.
This is innovation to Apple - the art of knowing what to include, and just as importantly, what not to include in a device so as to enable their interpretation of a great user experience for the customer. These may not sound like industry-defining breakthroughs or first-mover items, but they are nevertheless features that can legitimately improve people’s lives on a daily basis.
This is why Apple remains so popular, and this is what we pay Apple to do - make the tough calls on what to include and exclude in a device. Apple's definition of innovation is very different from that of a company like Samsung, who often wants to be the first to do something just for the sake of being first or just so YouTube reviewers can gush over them.
But it's innovation nonetheless, and Apple's financial success shows that their definition of innovation is resonating with the mass consumer market even moreso than Samsung's. So get a Samsung device by all means if their take on innovation is what you desire, but before you criticise Apple for not innovating or have the temerity to chastise their user base as being average or ignorant, I suggest you educate yourself first.