in the video you said you sent it some some random third party in your OP you said you sent it to apple.
It actually was not so random because Apple lists Secant Technologies as a certified Apple service providers.
http://www.apple.com/buy/locator/service/ (Search "Kalamazoo, MI")
OP are you joking? why are you complaining about apple care and shi**y macbook pro when you haven't even given apple a chance to fix it.
hahaha wtf? why would apple fix it now that you let some random group of clowns jack it up?
Sounds like you got upset had a hissy fit and now your screwed. why did you put duct tape on your laptop?
No I'm not joking, Apple Care is responsible for this because of their loose qualifications for Certification.
I put duct tape to keep the top case connected to the rest of the laptop, because the guys at Secant half-assed the job, and gave me an older topcase in worse condition than my original one.
No one wanting to help you? Help Yourself! It's called apple care, and they help you for 3 years. lmao. but i guess its too late now.
I have a good half a year left on my Apple Care, thank you very much. So I'm still covered should they choose to provide me with the quality services they've been promising to provide me.
To be honest it is your fault for sending it back to the third party after the first repair and not getting Apple to fix it.
You say that you couldn't do this as you where already loosing money and it was going to take a week to repair but now you have smashed the screen how much money are you going to loose until this is fixed ?
Again, Secant Technologies, was listed as a CERTIFIED Apple service provider right on Apple's website. *See Above*
Luckily I have a PC that I built about a year before I bought my Mac (What I used to learn everything that is currently making money), that has been outliving it since. I'll be able to operate on this box as efficiently and effectively if not more so than while I'm on my Macbook Pro.
I have to remind myself sometimes that Apple products are "accessories".
I was certified before I went to pharmacy school lol. Was an Asus repair technician
Nice dude.
Prehaps you should see how much Apple is charging to replace the top case and display, and compare it to some other prices like iFixit or eBay. Using the repair guides, its not to hard to replace the parts your self, but Apple guarantees that they will fix it because you are paying them, and they make the computer.
Ah I understand, well I'm hoping they could do it for free, since I'm still have Apple Care.
Damn. There was real frustration in this...! Dang....you shouldn't have punched it in the face...you should've kept trying....they probably would've replaced your laptop!
Yea, I should have just sent it to the Apple guy's instead of believing a certified Apple service provider telling me it will only take a couple days.
Nothing works in that machine now. He would need to get a new computer.
optical drive out
lcd broke, lcd cover broken, top case probably broken
i'm thinking he needs a new mobo too...
Yea, it's pretty much an expensive paperweight.
Anyone should be able to bring it to any Apple Certified Repair shop for a repair and expect the same level of quality in the repair job as if it were brought in directly to Apple. Afterall, Apple certifies them. Quote from Apple Support, "Apple Authorised Service Providers have trained technicians in-house to ensure that your Apple computer gets the best care. Their highly-trained staff possess an unparalleled level of technical knowledge about Apple products, allowing them to supply total quality care."
OP should complain to Apple about shoddy repairs to see if they can revoke the certification from that pathetic shop and gain any compensation.
Exactly, I appreciate the fact that you understand my frustrations. I honestly believed that Secant would have provided me just as good service as they were certified by Apple.
thats a shame... apple has really started slipping in their QC dept... apparently their certification program isnt too much to talk about either...
hope for the best!
It is definitely a shame. Thank you.
Of course it's Apple's fault, it's always Apple's fault on this unforgiving forum.
. Just couldn't be a well qualified lazy-ass 3rd party technician huh?
Which is most likely the case... Lazy, or shady... Why else would he swap the new top case from the first repair with a top case in worse condition than I had originally.
