I am really not a fan of Verizon, just because having worked for them, I know how poorly they *can* operate. I use AT&T, but I know my preference for carrier is as uselessly biased as anyone else's.
AT&T throttles. You have unlimited and use too much? Soft cap (5gb?): throttle.
Verizon uses that fancy "network optimization." Whenever a customer called in to me with that feature on their account it told me right away, whether or not that was the issue. And when network speeds were the issue, the customer always had an unlimited data feature and was using at least 30gigs/mo. I've seen as high as 70gb (and in that case didn't really feel sorry for the person). NetOpt is applied to users with data usage over some kind of threshold in a high traffic or congested network area and applies for up to six months if I remember properly.
Which basically means Verizon's network is having a hard time servicing the folks in your area because you're using so much data. In my opinion, Verizon should catch up to serve the demand, but 70gb for 30$ a month is an obscene ratio. I encouraged folks with high usage to retain their UNL when faced with options to change it, but sometimes it bites back, I guess.
AT&T throttles. You have unlimited and use too much? Soft cap (5gb?): throttle.
Verizon uses that fancy "network optimization." Whenever a customer called in to me with that feature on their account it told me right away, whether or not that was the issue. And when network speeds were the issue, the customer always had an unlimited data feature and was using at least 30gigs/mo. I've seen as high as 70gb (and in that case didn't really feel sorry for the person). NetOpt is applied to users with data usage over some kind of threshold in a high traffic or congested network area and applies for up to six months if I remember properly.
Which basically means Verizon's network is having a hard time servicing the folks in your area because you're using so much data. In my opinion, Verizon should catch up to serve the demand, but 70gb for 30$ a month is an obscene ratio. I encouraged folks with high usage to retain their UNL when faced with options to change it, but sometimes it bites back, I guess.