I just watched Steve jobs speech and thought it was emotional, heart felt, and presented all the data necessary to prove that all the complaining is baseless. He is even giving a free case just to be nice. It is very rare that you have the boss of such a large company handle all the PR for the company. My phone works great it looks awesome, it has awesome apps, I call people all the time and they answer. Facetime kicks arse, and my family loves it. And it takes some damn nice pictures. The only mistake apple made was telling people where the antennae was. Great phone by far the best piece of tech on the market.