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I would agree, but I'd wish we'd stop comparing are mid-grade Macintoshes to bottom tier PCs. Of course, the Mac is going to last longer and be less expensive over time--it's got a solid build all things considered.

Now compare the mid-grade Mac lineup to the mid-grade PC lineup (and in some cases the high-end workstations) and the same or reverse can be said.

For hardware though. If we want to talk OSes then that's an entirely different topic.
 
What kind of problems your friends have? Hardware/OS issues? Or just want to know how to do things like backup, etc

Mostly well known bugs that still have not been fixed since El Capitan.
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But across a 200k device deployment (statistically significant data, not anecdotes) they're getting fewer calls, thus your statement is insignificant from a statistical perspective.

Obviously
 
When I buy a new iMac, I always get good money for my old one. So true... In the long run Apple isn't that expensive.


Except when it comes to phones... iPhone is crazy over priced. Still by the thing though :)

I don't think the iPhone is crazy overpriced given the tremendous engineering that goes into designing and making each model. They spend millions of dollars preparing an iPhone release, and then need to make that back over time. Could it be cheaper, sure, but I would not be willing to take a discount at the expense of a decline in quality.
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I would agree, but I'd wish we'd stop comparing are mid-grade Macintoshes to bottom tier PCs. Of course, the Mac is going to last longer and be less expensive over time--it's got a solid build all things considered.

Now compare the mid-grade Mac lineup to the mid-grade PC lineup (and in some cases the high-end workstations) and the same or reverse can be said.

For hardware though. If we want to talk OSes then that's an entirely different topic.

Everyone knows that a "Mac" is defined by its hardware+software+usability+reliability. I think this is a fine comparison.
 
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I'm genuinely curious as to why you've been buying Dells in the first place? ;)

I agree, they are extremely well built.

Dells were not my choice. Corporate IT kept forcing them down our throats. At least they also gave us iPads. I ended up using that more than the laptop.
 
I was going to say the exact same thing. LOL

You guys do know where Apple got all those PowerPC chips from?
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I agree 100% with you and I don't know why this was not the first comment. I guess it's because not everyone is a usersince86.

Cheers!
Apple partnered with IBM for years on the PowerPC.
 
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Forced us to stop using floppy disks. Oh the horror at the time.

Remember when Apple made us stop using a physical keyboard on a phone? That was the worst.

Or the time they got rid of ethernet ports? WE CAN'T LIVE WITHOUT THEM!


They put webcams IN the laptops so we couldn't strap them to the tops!!!

Put speakers IN the computers so we didn't have to buy external ones!!!!

Remember the time they made wireless BUILT-IN to the laptop as if people would want that?!

OH THE HUMANITY!!!! WHY DO THEY DO THESE THINGS TO US WHEN WE NEVER WANTED THEM!!!!


Sorry, you're preaching to the choir dude
 
that's because they have no new hardware to buy over time.

Well, that's true for PC's as well. There may be newer models, but you certainly aren't going to get much of an upgrade like in pre-2005 era.

I'm speculating though that the main reason it costs more to maintain PCs is because most legacy apps (pre-20015) are all written for PCs, whereas Macs are just mainly used for web-browsing, etc.
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We have 800 Macs (also managed with Jamf's Casper Suite) and 2800 PCs, majority on Windows 7 Enterprise... on average we get 4000 Mac help requests per year and 93000 PC requests... so yeah Fletcher's math makes sense. He gave the same presentation the previous year at JNUC.

Just out curiosity, so how many of help requests are OS related, as opposed to, legacy apps related requests running on MacOS (probably none given there is no app written for Mac) and Win?
 
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IBM is spot on, I have a 2012 rmbp with no reason to update cause Apple has not released anything worth updating for me. Also have a 2013 Mac Pro which is....still the current model...

Now if I was using a PC, I'd have lots of options to update. And most are performance based, not cause the hardware does not do the job.

Simple fact is, if you spend as much on a PC as Mac, it will last as long .

My problem is that macs were once great computers, superior to PCs and could be upgradable . Alas my favourite machines are the 2012 Mac Pro, 2011 17 mbp, 2012 Mac mini, 2009 iMac ......which says slot about what modern glued, non upgradable and non updated macs have become.

Note : one also has to understand that IBM are no longer a competitor to Apple but a partner now, so take these glowing reports with a pinch of salt. Nice marketing for apple though. Ironic given the 1984 ad ....
 
90,000 Macs supported by FIVE administrators. Wow. 1300 new Macs provisioned each week by those five people? less than 10 minutes to provision each machine if they do nothing but provision new devices. That's some major assembly line economy of scale there.

Not even 10 minutes. They drop ship from Apple in many cases. User opens the box, connect to internet, sits back and computer gets the configuration via Apple DEP and JAMF.

Profiles can be managed in LDAP to grab the right config and the self service portal allows user to add other software they want or need.
 
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If only I could get back all those lost hours maintaining a PC. They're gone forever. Macs can help save your from going crazy.

This is partly true. Whenever I had a simple driver/installation problem on my Windows laptop, I had to invest/waste a whole freak'ng weekend messing around to fix it.

When Mac OS, Sierra came out with crippled support for my 32" external monitor, which had been working fine under El Capitan, I just didn't know enough to mess around and just gave up. Saved so much time, but now I have a 32" paper weight.
 
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This used to be true, but not so much anymore. Now a days, I get more calls from my friends with macs than PCs.

PLEASE READ: THIS IS MY OPINION. KEEP YOUR TROLLING AND FLAMING TO YOURSELF. MY OPINION DOES NOT REFLECT THAT OF TIM COOK, THE APPLE CULT, THE DIE HARD APPLE FANS, ANDROID FANS, OR TAYLOR SWIFT.

LOL! Love it!

Seriously though, it may just mean that you have a lot of friends with good taste in computers and who expect more from their premium products. That and if they find out you're a techie, they tend to call (don't say you don't secretly love it ;) )
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But across a 200k device deployment (statistically significant data, not anecdotes) they're getting fewer calls, thus your statement is insignificant from a statistical perspective.

Don't you mean insignificant next to the power of the force?
 
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Never thought I'd see the name of my home town La Crosse WI mentioned on Mac Rumors. Sadly they implemented the Macs and iPads a few years too late for me to benefit from them. Of course I graduated a few years before the iPad was even released so...
 
And then some.

Always had Macs since 1995 (7100), with a grand total of 1 problem (changed backup battery on a dual processor G4, a few $). Never reformatted once, even on system 9.

It's time businesses wake up like IBM and Lego rightly did: the Mac saves money in the long run.

At my last job, I had to work with quite a few video/audio/image engineers for a huge digitization project (1+PB). I noticed that they usually didn't complaint even when they have serious network/system performance and other problems with their Mac workstation. I found the same with the IT folks there too -- the manager of IT engineering had Mac + graphic background, but little technical fundamental or quantitative reasoning ability, in a heavily distributed largely linux backend environment. Needlessly to say, it was a mess, but nobody said anything; no documents, no complaint, no problem. The older version of Mac OS X (pre-10.8) had broken samba stack that limited data transfer at 56kbps and they had over 8TB of data. No problem -- let's throw more gov't money at it, or let's go cloud.

So I'm really skeptical that Mac OS can thrive in enterprise environment. I could understand how non-technical laptop users might enjoy UX Macs offer -- which is what this IBM survey/PR is about -- but when it comes to doing anything technical at enterprise level, it's a bit underwhelming.
 
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that's because they have no new hardware to buy over time.

If Apple hasn't released an updated version of the 2013 Mac Pro (Which is non-upgradeable), then yeah. You're going to save money because you have no options


IBM just wait for the Apple Tax to kick in with the new Macbooks revealed next week.

The first four comments completely missed the point

Tbh, would prefer to use a PC at work as when I have used a Mac they seem worse at networking.
 
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So, Think Different has become Think The Same.
That's courage for you.

funny-pictures-auto-407471.jpeg


-Cool-Think-Different-images-think-different-31639084-500-375.jpg

Non-sequitur Albert. Can be true, but not at all always. In the case of Macs, they are what they are: generally user friendly and beautiful to look at besides. In the case of MacBook Pros, they're super-light compared to most of their PC counterparts and wicked fast for daily tasks.
 
You think the TAX will be 500 dollars. You are of course referring to the new USB cable! I remember when the iMac forced us all to move to USB. What a waste of time that was.
How's are those FireWire and thunderbolt ports working out for you?

Mine are pretty much unused...

OP - This is a propaganda puff piece people... nothing to see here.
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At my last job, I had to work with quite a few video/audio/image engineers for a huge digitization project (1+PB). I noticed that they usually didn't complaint even when they have serious network/system performance and other problems with their Mac workstation. I found the same with the IT folks there too -- the manager of IT engineering had Mac + graphic background, but little technical fundamental or quantitative reasoning ability, in a heavily distributed largely linux backend environment. Needlessly to say, it was a mess, but nobody said anything; no documents, no complaint, no problem. Their solution was always let's throw more gov't money at it, or let's go cloud. When the it manage got caught lying, he would always deny and make some stuff up.
This++

In a network environment there are often serious problems with the macs that we use but the users are either not realistically expecting things to work (due to ignorance/ belief of the reality distortion) or they are in denial. The SMB protocol for example has been a mess since forever on Macs...
 
When it comes to quality hardware/software installation, it has always been Apple.

That's hilarious considering 93% of the hardware that mac uses comes from companies that manufacture those same parts for PC's. Nothing mac has is superior over what PC has. The difference is the company that assembles the PC. If you are buying PC's from Dell/HP/Lenovo, yes, I can agree with the statement that macs will save you money over the long run. So, stop buying crappy assembly line PC's and your problem is solved. If these companies would actually employ proper IT departments they could have them build their machines and save a ton of money over mass produced mac and PC.

If you could build a corvette cheaper, faster, with a better warranty than Chevy, wouldn't you do it instead of buying a corvette from them?
 
Well, let me just say I have currently a 2011 MacPro that rocks and two 2005 AC 30" displays that still awesome. The only thing I recommend is Applecare because I had issues during the first 3 years on my MP but for sure my experience with Macs are that they last longer and work very well over long periods of time.
I have a 2006 Mac Pro that still works - also have an even older PC and monitor that both still work. But what I’m wondering is how you can on the one hand say it’s lasted well and then say you had Apple care for two issues?
 
This is not news. There are plenty of reports like this from years back.
However, one has to look at this from a perspective of an enterprise contracts, where a lot of the cost do come from support contracts and extensions, not from the initial purchase price.
Often times, management only see the initial bid as a benchmark, which means cheaper is better.

From an individual end-consumer standpoint, the support cost is not truly felt simply because an individual has a poor judgement on the value of things over the long-term. Most people can only associate values at point of sales. Besides, goods in consumers have shorter lifespans, thus when problems do arise, most likely it will be time for the consumer to consider buying a new replacement anyway.

So yes, Apple products have been shown to cost less in the long run, but on the consumer market, PC OEMs are not banking on longer lifecycle anyway. I mean they get revenue from new sales, not on support contracts/extended warranties (those are for the enterprise division).
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That's hilarious considering 93% of the hardware that mac uses comes from companies that manufacture those same parts for PC's. Nothing mac has is superior over what PC has. The difference is the company that assembles the PC. If you are buying PC's from Dell/HP/Lenovo, yes, I can agree with the statement that macs will save you money over the long run. So, stop buying crappy assembly line PC's and your problem is solved. If these companies would actually employ proper IT departments they could have them build their machines and save a ton of money over mass produced mac and PC.

If you could build a corvette cheaper, faster, with a better warranty than Chevy, wouldn't you do it instead of buying a corvette from them?
Really? How many IT people would you employ to custom build hundreds/thousands of PCs? And is it really cheaper vs the labor cost?
And no, assembly line enterprise PCs are not the same as consumer PCs.
 
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So, IBM managers, who made a decision to switch to Macs, are now claiming that they were right. I have yet to see a manager in US corporation who is willing to admit he made a mistake. I am not saying the claim in general has no merits I just would not get too exited about this particular claim. Besides, while the costs IBM pays for computers to Apple or Dell are easy to calculate, the service/management costs are a totally different matter. When it comes to internal costs in big corporations - those are notoriously unreliable and subject to creative accounting.
 
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