Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iCloud account security breached
- Thread starter ariahault
- Start date
- Sort by reaction score
I have done that as well. For those who do engage the setting, make sure your restrictions pin is different than your phone access pin.
my iCloud account is not used to remove it from Find Phone. On same time dont comment that passcode used to open my Phone unless there is valid information with you.
Your knowledge is your experience, which looks same as others do. It is clear for me that the issue is beyond your knowledge and expectations, so better dont comment until you have something to add.
Regards,
Was 2FA on before the phone was lost or after?
If it was on before, none of this is plausible. Unless the person knew your passcode and knew your password.
If it was off before, some of this is plausible but still unlikely.
There are a couple of variables to this as well. How long is the lockout duration? Immediately, 2 minutes, 5 minutes, 10 minutes?
see response :
If it was on before, none of this is plausible. Unless the person knew your passcode and knew your password.
it was not on before
There are a couple of variables to this as well. How long is the lockout duration? Immediately, 2 minutes, 5 minutes, 10 minutes?
once it lost, I am sure it was locked out. It was Immediately.
Last edited:
It is 8th day that issue has been reported to Apple support. Still Apple support is not able to provide authenticated answer to the mystery that how my lost iPhone 6 S Plus which was in Lost Mode in Find Phone, got its Lost Mode disabled and disappeared from Find Phone list.
Can anyone suggest what should be my next step?
1. keep waiting
2. start sharing communication details with Apple support here
3. start looking for hackers to ask how they did it to my iCloud account
4. keep saying Apple security is unbreachable
5. ask Apple for a job, to exlpore what is going on there
Can anyone suggest what should be my next step?
1. keep waiting
2. start sharing communication details with Apple support here
3. start looking for hackers to ask how they did it to my iCloud account
4. keep saying Apple security is unbreachable
5. ask Apple for a job, to exlpore what is going on there
You do know it took over a year for FBI to find a company that can unlock a locked iPhone yeah?! If there are such talented people walking around in the streets of Pakistan I'm sure there's a job waiting for them at the CIA rather than stealing from tourists. 
As for your next steps - I suggest chase up with Apple.
As for your next steps - I suggest chase up with Apple.
This is yet another reason not to share an Apple ID, either someone incredibly talented/lucky has broken into your account.....or one of your family members did something they shouldn't in the account and isn't owning up, this is like people who complain "hey why is my wife's account popping up on my phone! That was never in there!", it's either a coincidence of astronomical proportions that your wife or family members account of all people popped up.......or that account was used on the phone or in conjunction with your account at one point, this strikes me as the same kind of thing, the only person who should have access to your account is you, the fact several people have access is going to make apple take your case far less seriously (and to be blunt I don't blame them)
It is possible that you will never hear back from Apple. They got lots of stuff to do.
Next step is option 6.) Move on with life.
You do know it took over a year for FBI to find a company that can unlock a locked iPhone yeah?! If there are such talented people walking around in the streets of Pakistan I'm sure there's a job waiting for them at the CIA rather than stealing from tourists.
As for your next steps - I suggest chase up with Apple.
CIA will not give them job rather move them to behind bars.
[doublepost=1492014163][/doublepost]
I have a registered support case with Apple. If they are doing some other stuff !!! then this stuff will damage their image. iCloud security is serious question, and one day they have share the truth.
Yes with all these rampant cases of iCloud account being breached
, the truth remains that it is quite secure. Things like this do happen, but so seldom.If you are right then it is easy for Apple to share this truth that my Apple id was used to perform this bad thing. Why they are still working to unfold this mystery.
6. Move on with your life.
The device was lost and even if it was icloud locked you still wouldn't get it back.
Chasing Apple or trying to figure out who the blame lies to will not bring the lost/stolen device back.
Be more careful with your phone next time.
[doublepost=1492106286][/doublepost]
Maybe it was Aliens
6. Move on with your life.
The device was lost and even if it was icloud locked you still wouldn't get it back.
Chasing Apple or trying to figure out who the blame lies to will not bring the lost/stolen device back.
Be more careful with your phone next time.
[doublepost=1492106286][/doublepost]
Maybe it was Aliens
even then 
should say that it was Aliens
I am sure that Apple has an army of people working on this 24/7.
Is that email translated? Cant see an Apple rep responding so incoherently.
These Apple people sound like they want to be friends. Never seen anything like that when I have written to them.
Once I reported the issue through chat, it was similar experience as yours. After I registered a case online, received a call and proved my identity and devices then rest is like u saw... I have questioned a lot on call and in email and resisted to accept their doubtful responses.
Is it... strange that all of the phone numbers in that email are wrong? They're all off by 1 digit, or entirely different in a couple cases, from the support numbers listed on Apple's site. I imagine that is probably a case of being given numbers to directly call a specific department, but combined with the terrible grammar it kind of surprises me. https://support.apple.com/en-ie/HT201232
It's probably not a thing. This story just seems so weird, and then the support emails only make it weirder.
It's probably not a thing. This story just seems so weird, and then the support emails only make it weirder.