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beta.icloud.com
Mail
First cogwheel in top left corner
Composing
Send From
Set a default address, pick your preferred custom domain
Make a check mark in front of preferred aliases in custom domain.

To send
New mail icon, top right corner
From: field, select any preferred alias you put the check mark in front of above.

Done. This is NOT a forwarding service, this is hosted email.
Unfortunately, the custom domain doesn’t show up for me, not even in the beta portal.
 
Not trying to pick on you specifically, but why are you so anxious to make this move? This product is still in Beta. Are you really willing to risk your emails (and your parent's email) on a beta product? You do realize that you will HAVE to move you parents over as soon as you make the change. You can't have some users going to iCloud and some users going to Google.

A more general comment to those who are reading this thread.

Unless you understand terms such as MX record and DNS, much less DKIM & SPF, you probably should wait until Apple releases this publicly. Hopefully Apple will be able to document the process much better for the average user.

If you are anxious try Apple's offering, I would recommend you do not move a primary domain. Try it on a domain that does not get a lot of important email. Remember this product is in Beta! We don't know what Apple is going to do behind the scenes. Are you willing to risk missing important emails just try Apple's newest Whiz Bang feature?
I would not say I'm anxious, I'm just excited as this has been an option I've been waiting for years to be implemented. For me this will be a major step in degoogling my life, and will allow me to save quite a bit per month not paying for Google Workspace & iCloud at the same time

To this end, I've been testing this with a spare (unused) domain that I have. So far everything worked well except the additional domain doesn't show up yet on my iOS devices but works fine from beta.icloud.com. I'm doing this testing now so that I'm familiar with all the ins and outs for when I move my primary domain (in several months) after things stabilize with this feature. Presumably Apple won't pull a google and leave it as "beta" for 8 years.

I'm fully cognizant that I'll have to move my parents over as soon as I make the change...again the reason I'm kicking the tires now so i know the pitfalls and can do it quickly/easily. The first step I'll need to do is move them to my apple family of course... then make the migration.

Good news is nothing will get lost in the transition, my only qualm was what would happen if my login to the google admin panel would stop working, which would mean much more up-front preparation. As it stands the transition will be very simple as they don't have too much stuff.

Steps:
  • Break up my parent's little apple "family" then add them to my own.
  • Use Google Photos' Partner sharing to copy any of their Google Photos to a free google account. Unfortunately iCloud doesn't allow a "partner sharing" option to automatically share all photos between two people... that is the one feature of Google Photos I'll miss.
  • Migrate their contacts / Calendars to icloud
  • Copy their emails/folders from Gmail to icloud (easy to do in MacOS Mail app). After this is done I'll have to of course disable the gmail account in their iOS/MacOS settings.
  • Switch over the MX records as I've done with my test domain, and add their email addresses from my domain to their icloud accounts... and bob's your uncle.
  • Finally: Maintain the Google workspace account for a few months till I ensure everything is working 100% as anticipated and we have no need to revert. Then I'll be able to decommission my Google Workspace account.
The whole process will probably take place around Christmas at the earliest.
 
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getting the hop error too

Diagnostic code: smtp;554 5.4.0 Error: too many hops
Remote system: dns;smtpout.mac.com

deleted and reinstalled the emails, no help ... but strange enough this time it didn't create the alias to my custom domain in (beta-) icloud, Settings, Accounts as it did the first time.
Seems still very buggy ...
 
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All set up and working. I use Outlook and that one (unsurprisingly) does not yet work with apple custom domains (complains that my domain suffix ain't apple and prohibits further setup). IMAP would work, but I kind of want the MS sync...
 
but whats even more strange ... the emails of the family using the migrated domain receive their email now relayed into their iCloud accounts.
How did you add your family? When I added the custom domain under my account and everything works fine but when I tried to set it up on my wife’s iCloud account and went to the manage custom domain settings I get an error. We are in the same family and share a Apple One account.
 
Didn't for me either. Took around 12 hours before it was visible for me.
I'm approaching 24 hours on my "test" domain and still no joy. Works fine on beta.icloud.com, but not showing up on iOS 15 beta 7 on my iPhone or iPad. I've tried everything from removing icloud account through numerous toggles. I guess I'll just have to wait. In the mean time I'll probably file a bug report as it clearly isn't working as intuitively as intended.
 
How did you add your family? When I added the custom domain under my account and everything works fine but when I tried to set it up on my wife’s iCloud account and went to the manage custom domain settings I get an error. We are in the same family and share a Apple One account.
The domain I‘ve chosen for the test was an old one with the email accounts of wife and son on it too. together with my own old mails. I share my iCloud+ with them and relalized checking the accounts that the mails sent to the old domain suddenly ended up in their iCloud accounts.
They even can’t access the email-domain in their beta iCloud page…
 
The domain I‘ve chosen for the test was an old one with the email accounts of wife and son on it too. together with my own old mails. I share my iCloud+ with them and relalized checking the accounts that the mails sent to the old domain suddenly ended up in their iCloud accounts.
They even can’t access the email-domain in their beta iCloud page…
Are their main AppleID’s a non native iCloud mail address and/or used for iMessage/FaceTime
 
The domain I‘ve chosen for the test was an old one with the email accounts of wife and son on it too. together with my own old mails. I share my iCloud+ with them and relalized checking the accounts that the mails sent to the old domain suddenly ended up in their iCloud accounts.
They even can’t access the email-domain in their beta iCloud page…
So are they getting all mail sent to the old domain regardless of address in there iCloud account. Or are you saying you created an address for your wife and she is just getting that mail?

Confused on what you are saying exactly.
 
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Anyone trying this with a 1and1-hosted domain, I've discovered that 1&1 don't allow underscores in their CNAME entries, but the iCloud DKIM string includes one. It seems that people have been asking them to rectify this since at least 2018, so I'm not holding my breath for them to change this any time soon.

It looks like I'm going to have to change my domain hosting company, maybe to LCN.co.uk as I have a couple of domains with them already, but I don't want to go through the process and cost of transferring only to find it won't work with them either.

Before I do, has anyone managed to set this up with 1&1?

Edit: Having just been on a chat with 1&1 CS, they've told me they don't even support DKIM records. Time to find a new host!
Thats why i changed my old 1&1 hosted domains fully to IONOS (who hosts the 1&1 ones but can‘ change anything on them)
 
So are they getting all mail sent to the old domain regardless of address in there iCloud account. Or are you saying you created an address for your wife and she is just getting that mail?

Confused on what you are saying exactly.

I was surprised not having created anything for them - the switch in the DNS (CNAME and MX) for the domain was sufficient for them
 
You didn't say email service. You said Owning a domain.

Just get 365 Personal. $70/yr + $9 for domain. Connect it to Outlook.com. Done.
No I didn’t. I didn’t mention owning a domain. I said show me an email service with custom domain support for $9 a year. Someone else managed to do it.

I don’t need Office 365 personal, thanks. I own hundreds of domains, some with E-mail service, some without. In all cases, the cost of the email service alone is more than $9 year.
 
Yep, my AppleID and the newly migrated email domain are the same, now.
I was able to as well, however it left my wife and kids without email address (they also use as the Apple IDS) for I undid the migration
 
Same for me with a GoDaddy Domain I created to test this out. The verification is done ok and the entries seem to be sound but when I send a test mal it bounces with "too many hops" :(

There were some people having success with GoDaddy - could you post your zone file (remove your domain first of course).

thnx & brgds
I’m getting the too many hops error. I’ve tried three domains on three different DNS hosting providers (GoDaddy, AWS Route 53, CloudFlare). The error is an internal error on Apple’s side. I don’t think there’s any config change we can make to fix this.
 
Confirmed, it appeared for me to after 24 hours.
Ok. It just appeared for me on both my iPhone and my iPad. Now I was messing with some settings so I don't know if that caused the provisioning or the fact that I just went over 24 hours.

The settings I was messing with:
  • On beta.icloud.com, go to mail.
  • Click the cog above "mailboxes."
  • Click on the email address associated with your "custom" domain.
  • Type in your name in the box that says "full name" mine wasn't populated in there previously.

So in summary. Not sure if the 24 hour delay fixed the issue, or if Putting in my name in the preferences on beta.icloud.com fixed it. But wither way I'm all squared away.

If I can just figure out how to get my wife and kids addresses added to their accounts I'll be golden.
 
Anyone found a solution to the too many hops error???

Recipient address: xxxxx@xxxxx.com Reason: SMTP transmission failure has occurred Diagnostic code: smtp;554 5.4.0 Error: too many hops Remote system: dns;smtpout.mac.com (TCP|172.17.0.2|57277|10.112.84.233|25) (iCloud SMTP - mr85p00im-zteg06021901.me.com 3.5.0 [2116B30-0009dff0785a])
 
I put two tickets in via the Feedback app…

1. Delete a domain email and add it again causes it not show up on the beta site and devices. I can recieve mail from it but can’t send from it as it’s not listed.

2. Delete a domain email and I still recieve mail from it after the address is deleted.

Just sharing my two main bugs so far.
 
Like many people here, I get an error "too many hops" when I try to send to the newly made iCloud domain. Sending works fine. I would love to know what generates the too many hops error. It is coming from the iCloud SMTP server so it might be just a bug on Apple's side. This was sent from iCloud @iCloud.com account to the custom domain.


--------------
This is a system-generated message to inform you that your email could not be delivered to one or more recipients. Details of the email and the error are as follows: <owner@example.com>: host mx01.mail.icloud.com[17.57.154.23] said: 554 5.4.0 Error: too many hops (in reply to end of DATA command) Reporting-MTA: dns; pv50p00im-zteg10021301.me.com X-Postfix-Queue-ID: 2C2CDCC03CA X-Postfix-Sender: rfc822; account@icloud.com Arrival-Date: Thu, 26 Aug 2021 21:08:49 +0000 (UTC) Final-Recipient: rfc822; owner@example.com Original-Recipient: rfc822;owner@example.com Action: failed Status: 5.4.0 Remote-MTA: dns; mx01.mail.icloud.com Diagnostic-Code: smtp; 554 5.4.0 Error: too many hops
 
I put two tickets in via the Feedback app…

1. Delete a domain email and add it again causes it not show up on the beta site and devices. I can recieve mail from it but can’t send from it as it’s not listed.

2. Delete a domain email and I still recieve mail from it after the address is deleted.

Just sharing my two main bugs so far.
The second one might just be the TTL hasn't expired yet.
 
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