Yeah... I fully agree and observe the same behavior here.
I wonder if this is by design or will be changed / possible to have those "dead addresses" somehow be removed so that they can be used for the custom domain again.
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iCloud+'s New Custom Email Domain Feature Now Available in Beta
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I wonder if this is by design or will be changed / possible to have those "dead addresses" somehow be removed so that they can be used for the custom domain again.
I've been getting the too many hops error, so I thought I'd set up a new domain with a different ISP (GoDaddy) this morning to test it. I can't even seem to add it as a custom domain now - "there was a problem adding the domain, try later". Anybody seen this ? The first one added fine albeit with the too many hops issue.
(Incidentally GoDaddy are offering domains at £0.86 at the mo, one per customer in case anyone needs one)
(Incidentally GoDaddy are offering domains at £0.86 at the mo, one per customer in case anyone needs one)
took the plunge and moved my main email account to iCloud. The process was painless and so far working very well. I’m also saving some money in the process!
Interesting that with this feature and the fact that you can now receive iMessages and FaceTime calls with your custom domain, Apple, albeit a bit piecemeal, has created their competitor to Gsuite (or whatever its called these days) and Office365.
Interesting that with this feature and the fact that you can now receive iMessages and FaceTime calls with your custom domain, Apple, albeit a bit piecemeal, has created their competitor to Gsuite (or whatever its called these days) and Office365.
Talked to Apple Support today... it was just Level 1 - so certainly just a snapshot of the current policy. They confirmed again that there is no way to use an email address that has once belonged to an Apple ID (even though it has been deleted) for services like FaceTime, iMessage etc.
So I guess this will then also be valid for the Custom Domain Service. Custom Domain now also shows me an updated error message when I try to add an email adress that belonged to a former Apple ID "This address is in use by an Apple ID"....
Too bad.
Yes. It’s been like that since over the weekend. I’m not sure if it is affecting everyone or just those of us who tried to add domains multiple times.
Same, but I’m still unable to send from it. Saving as draft fails and sending pops up an error: “Cannot send message - This message cannot be sent at this time. Try again later.”
Both of these functions work for me, but I must say that I re-added my domain before testing. So maybe try to re-add your domain.
By the way, has anyone else noticed that when setting a custom email domain as default "Send from" address and disabling/unchecking all the other email addresses, then Apple ID (@icloud.com) always gets enabled after a page refresh? Looks like a bug, because why would they allow us to disable/uncheck it otherwise..
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I called apple support as well. The agent had no information about the beta however, he believed once an email was released there is a cooling off period but then it is released. May be 30 days? Take that for what its worth. I will be having my wife and kids remove the custom domain address from their icloud accounts then try to migrate in 35 days. See what happens. Maybe there will be more info by then
I was able to add my domains with no issues, however before I did anything like many of you my apple ID was using my custom email address before I migrated the domain to apple, so I removed it from my account before adding the domain. Now I want to put it back but am getting this error. I already created the email again on icloud and that was not an issue but now I cannot add it as my apple ID.
Any ideas?
Any ideas?
Good news! As the beta has progressed, Apple has added automatic DNS configuration for many popular domain registrars. I just tried to set up an email I was unable to set up when the beta launched and instead of giving me DNS settings, a popup asked me to sign into my GoDaddy account. One click and it was set up! That's more like it!
PLUS ... I was able to add my old, inactive/closed "Apple ID" email now without a problem!! Yeah!!
Ken
Do you own the domain you're trying to add? and can you show us one example? Maybe one of us can help.
I definitely own the domains that I’ve tried. It looks like Apple is blocking me because I tried setting up the domains too many times when trying to work around the too many hops error.
There isn’t much to show. When clicking the continue button after entering the domain you get the error. “There was a problem adding this domain. Try again later.”