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If you emailed Tim, Angela, or both about this mess please post here
- Thread starter martinctv
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They overachieved with those estimates, but they were accurate for everyone else.
OP,
For starters, you use the words everyone and thousands. You do not represent everyone's views nor do you represent thousands of people. I assure you, your sentiments are your own and 99% of humanity does not feel the same way that you do about the launch of the Apple Watch.
If you're going to try and communicate with the CEO of one of the top companies in the world, it would serve you well to check your spelling before sending your email.
For starters, you use the words everyone and thousands. You do not represent everyone's views nor do you represent thousands of people. I assure you, your sentiments are your own and 99% of humanity does not feel the same way that you do about the launch of the Apple Watch.
If you're going to try and communicate with the CEO of one of the top companies in the world, it would serve you well to check your spelling before sending your email.
I'm not talking about all watches, the watch I ordered said it delivers between 4/24 - 5/8, no one who ordered the watch that I ordered received theirs on 4/24 - that's an issue and borders on false advertising.
What are people expecting Apple to do? No estimates that they gave out promised delivery by April 24th. As far as I know there was not one person who placed an order and got an April 24 delivery date. They got a range of 4/24 - 5/8 or a later date. So Apple's supposed to send you an email apologizing for not delivering your watch on the 24th even though they never promised you you'd have it on the 24th? What is is magical about the 24th? To me this whole 'I have to have something on launch day' is just silly. You all survived this long with out the Watch. So how is not having it on the 24th really impacting your life? It's not.
Yes, it's a fair comparison. In both instances, you're promised a range for delivery and in both instances, they follow through on their promise.
How is a date range false advertising? If I need service from DirecTV and they give me a window of say, 12-4pm and the technician doesn't show up at noon is that false advertising? Of course not. If you got your watch after 5/8 (with no communication from Apple about a delay) then you'd have a legitimate complaint.
Not really. And also, how do you know that no one received their watch? It is basically we are giving you a 3 week window when we expect to deliver your watch. Too many people focused on the 4/24 number. Sure Apple can apologize to the entitled people who email them but it isn't going to change that Apple is working as fast as possible to get watches into the hands of those that want them.
Because 4/24 was part of the delivery range but none have been delivered, in essence the range should start when the first delivery can be made.
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Like I said above, then 4/24 should not have been part of the delivery range when ordering, it's as simple as that.
I'd say this forum is a good judge for what watches have shipped so far based on it's patrons and the subject matter.
Seriously it sounds like those that are harping on 4/24 are whining just to whine. I'd say focus on the 5/8 date and know that your watch will arrive by then.
An estimated 3.1 million Apple Watches were sold the first weekend. This forum usually reaches 2,000 members.
2,000/3,100,000 = .00064
This forum makes up .064% of all Apple Watch orders. It's not a good judge.
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If you read the email in stead of just posting your comment, maybe you would not be confused. The annoyance comes from the folks that received their watches that got a 4-6 week window or a delivers in June before those that got a 4/24-5/8 window, and the email that they are working on our orders.[/QUOTE]
So apple was unable to deliver your particular watch band combination but had spare stock of others that you did not order. You want them to hold up delivery of those other orders to satisfy you. Get a life.
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If you read the email in stead of just posting your comment, maybe you would not be confused. The annoyance comes from the folks that received their watches that got a 4-6 week window or a delivers in June before those that got a 4/24-5/8 window, and the email that they are working on our orders.[/QUOTE]
So apple was unable to deliver your particular watch band combination but had spare stock of others that you did not order. You want them to hold up delivery of those other orders to satisfy you. Get a life.
This logic of a 15-20 min window doesn't compare, but let's still keep this extreme and stretch it to a busy Super Bowl Sunday pizza order where you get a 2-3 hr delivery timeframe.
If I ordered a pepperoni pizza at 5pm and was to have it delivered between 7-8, and I catch wind that several people who ordered after me with slightly different toppings got theirs right at 7; and I'm sitting around after 7 with still no word then heck yeah I would be upset...
I think the problem exists because shipping estimates weren't varied between models in the same price range, when in reality delivery times have now proven to be different, though orders initially placed had the same delivery window.
One person may have not cared as much about the band when compared to how much they care about receiving it sooner, had the delivery window been more accurate they may have chosen differently.
I think even if it was the difference between 4/24 and 4/27 it would have effected people's decision.
None have been delivered? Then what the heck am I'm seeing all over Instsgram? None of those people had a 4/24 - 5/8 delivery range? I find that hard to believe.
Your math is flawed because you have no way of knowing at any given point in time how unique a forum visitor is compared to people who have purchased a watch.
We have no way of knowing how many watches have been sold either.
This forum is a great indicator or product interest, shipping times, problems, etc.
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Don't quote me out of context, none of certain models have been delivered.
Could be right but the calculation may be off since I'm sure a lot of customers ordered more than one (reducing your denominator) since you couldn't try on the watches prior to order. Also, I have a feeling a lot of people who ordered in the first few minutes are represented on this board and other ones, such as Reddit (increasing your numerator).
Why wasn't this covenant "delivery window" explained prior to me staying awake until 3:00am to purchase the watch? Did I miss that explanation during the keynote? It was a clear "bait and switch". I wasn't made aware until the 25th hour, by that time...it was too late.
Yes, to me, the enthusiasm is gone. I don't care when I receive the watch at this point.
My only gripe is that I made every effort to avoid being cast in the infamous "delivery window". I would've expected that be place amongst those who had a full night rest and casually woke up in the morning/afternoon like "oh, maybe I should preorder one of those iWatches too".
Yes, to me, the enthusiasm is gone. I don't care when I receive the watch at this point.
My only gripe is that I made every effort to avoid being cast in the infamous "delivery window". I would've expected that be place amongst those who had a full night rest and casually woke up in the morning/afternoon like "oh, maybe I should preorder one of those iWatches too".
So apple was unable to deliver your particular watch band combination but had spare stock of others that you did not order. You want them to hold up delivery of those other orders to satisfy you. Get a life.[/QUOTE]
All of these dates were estimates. Do people want those who got 4-6 week estimates to have their watches held back (if they become available) until the 4/24 - 5/8 estimates are fulfilled? It's really sad, and kind of pathetic, seeing people still complaining about not getting their watch on the 24th when you hear about thinks like an earthquake in Nepal that's killed over 700 people. We really are an entitled lot in the first world aren't we. Sigh.
Hmm...l look at that date range and think I might get it on the 24th or I might not get it until May 8th. That's why it's a range. All it guarantees is you'll get your watch some time between April 24 and May 8.
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Oops, not sure how that happened.
If you're going to send an email to the top executives at Apple, please proofread your email first.
Their > There when in the form of a possessive.
Their > There when in the form of a possessive.
I completely understand the range, but for instance, the pink watch band in 42mm (and I believe 38mm) at this point hasn't shown up on the #AppleWatch hashtag on Instagram or was available at any boutique between the US & Europe on 4/24, that's the issue. However when purchased 4/24 was part of the delivery window, meaning someone somewhere should have received a watch with a pink sports band on 4/24.
Just keeping sports band in mind, why not let the people who ordered a pink band know the range starts on 4/27, or whenever it really starts, this would have given them information to make a different decision if getting the watch sooner was of greater value to them as compared to the color of the band.
But those customers most likely ordered a completely different model number? Did you want Apple to hold off on orders they could unexpectedly fulfill and release everything at the same time in the interest of fairness?
If anything this shows that Apple is really working on getting the watch out to people as fast as they can.