iFixit Lauds Apple's New Self Service Repair Program, Calls It a 'Remarkable Concession'

[HughRR]

This is silly. Most of our business comes from accidental damage, and many people do not insure against accidental damage because insurance is often a poor option. You often get a used or refurbished device expensively with a long turnaround. Further, many of our repairs are on 4-7 year old devices, way outside even a 3 year warranty you are suggesting should be standard.



There is no law I can think of that would fairly require a manufacturer to repair a product that a consumer dropped, spilled liquid into, stepped on, ran over with their car, or a device over 5 years old. The idea that I do not care about consumers or consumer protection law because I do not advocate for legislation that requires manufacturers to repair accidental damage by consumers is ridiculous on its face.

Your post asserts that if consumers do not have insurance and accidentally damage their product, there should be no option. Many of them disagree with you. That is why this is popular.

You extrapolated some points of out of thin air there.

Firstly 3 years was never specified by me anywhere. I’d expect a device to be free of manufacturing defects for way longer than that. The manufacturer should support both hardware failures and software patching for 6 years. At the end of the supported life they should be forced to pay the owner a portion of the original value back to ensure that they recycle it and don’t leave it to regional waste disposal to deal with. That forces environmental responsibility both on sourcing and disposal.

Secondarily I agree: if you do something stupid at no point should the manufacturer foot the bill. Not sure where you got your version of that from. But they must provide up front transparent pricing on repair costs and have a guaranteed repair service available. Apple already do this.

If you don’t like the pricing of the device or the repair costs, simply insure it or don’t buy it. Don’t go complaining afterwards because the old mantra applies: if you can’t afford to replace it you can’t afford to own it.

My points still stand firm in my last message. The reason your business exists is poor consumer protection legislation and lack of foresight and risk analysis by the average person.

We should solve those problems, not push the status quo harder.

 

[HughRR]

"Because that’s the average person."

The average person takes his/her broken device to a repair shop for repair. With due legislation, such as Right to Repair legislation, which we still need even if Apple or any other company further embraces repair, there will be simultaneously more parts availability (which yields cheaper repairs) and less e-waste.



You having an engineering background does not automatically make you competent at it, nor does it imply you know everything there is to know about engineering, nor that you understand the full implications of Right to Repair legislation.

I, too, have a bachelor's degree at software engineering, am certified with pieces of paper that assert I'm very knowledgeable about 4 foreign languages besides my own mother tongue (English being among them), and have many years of experience in software development. That doesn't mean I'm automatically competent in any of those. So you bringing up your background in and of itself is no substitute for citations nor argumentation.

I am only interested in right to repair as an end user here. And it’s bad news there. It’s misdirected effort.

As for your second point that doesn’t discredit the points I have made. It is merely a response to the previous fallacious ad hominem babble.

Software, now that’s a fun one. The most formally unspecified engineering discipline. I’ve been pretending to be a software engineer on and off for a couple of decades now between the EE work and no one has noticed I’m not yet.

 

[IllinoisCorn]

Strawman of the point. It isn't about having a desire to open your device. It's about having the option/choice to have someone besides the manufacturer do the work - whether that is you, or someone else. You don't have to want to do it right now, to appreciate having the ability to do it.



It's not popular. But, if data and evidence proves it is, it's because the voters are stupid.

You're moving the goalposts man. If you dislike that this is an issue that people are for, that's fine, but going to these lengths to argue that people don't care about having the ability to choose who services what they own when the data disproves your argument is absurd. There was 25 million dollars spent on television ads to tell them why they shouldn't vote for it. They knew what they were voting for. You're grasping at straws here.


It shouldn't offend you this much when people point out problems that affect them and provide the framework for basic solutions to them.

It's not offensive. It's whiny and it's entitled. I don't go to Toyota and demand they service my Ford. I don't go to Ford and demand they service my Tesla.

 

[l.a.rossmann]

Secondarily I agree: if you do something stupid at no point should the manufacturer foot the bill. Not sure where you got your version of that from. But they must provide up front transparent pricing on repair costs and have a guaranteed repair service available. Apple already do this.

yet you said this.

Your entire business runs on the basis that you get a 1 year warranty with most stuff in the US. This is the problem. You are only leveraging the niche of misfortune and lack of foresight of your customers....

If you cared you’d be promoting better consumer protection laws but you’re only bolstering your industry Intentionally or otherwise.

This statement implies that if consumer protection law required a long warranty period, this would deplete my business. That's not true because our business primarily runs on people breaking their products in a manner that would never be covered by warranty. You made an assumption about my business that wasn't true - the same way you made a slanderous remark about the quality of our work, when you claimed we perform 'second rate repairs.' This is something which 3 comments in, you lack the decency to retract or even acknowledge when you have no evidence for it.

My business' license information is public and anyone can look up the number of complaints over the past 9 years for quality or longevity of work. We have the highest google maps rating in over a 20 mile radius - including the manufacturer and insurance companies who would be monopolizing repairs under your model.

My points still stand firm in my last message. The reason your business exists is poor consumer protection legislation and lack of foresight and risk analysis by the average person.

Many of the insurance options as they exist still wind up costing the customer more money and time than an independent repair - and we're talking about repairs at NYC prices. This is not lack of foresight or risk analysis, but rather, people's ability to do basic math. People choose the options that make sense to them.

You are assuming the only options available should be manufacturer provided repair or insurance. The idea that you must replace it or pay 75% the cost of the device if you didn't purchase insurance is ridiculous because it rules out the most sensible option - freedom to choose someone else to do the repair. A system that only allows for insurance or first party repair is a bad system.

A guaranteed repair service where most repairs end up at 75% the cost of the device is not economically viable at all, nor do I advocate in favor of a world where everyone must insure all of their devices rather than have the ability to perform a repair or seek out someone who can provide an economically viable repair.

There is nothing status quo about making parts, schematics, and diagrams available so that repairs can be done - the status quo as it exists, is that most companies no longer make available what was normal to make available even 2 decades ago.

 

[l.a.rossmann]

It's not offensive. It's whiny and it's entitled. I don't go to Toyota and demand they service my Ford. I don't go to Ford and demand they service my Tesla.

Strawman #2. No one is asking Apple to service your blackberry, nor asking Samsung to service your iPhone. Can you provide a citation for where anyone has asked for this?

What is whiny and entitled is a manufacturer saying that they are the only ones who should be allowed to service what you bought and paid for. Your points make no sense.

 

[ivan86]

Louis, thank you. After seeing all your posts now (not reeding) - I don’t feel as bad for finishing watching Dune just now at like 02:30 a.m., while I’d rather should of been in bed long time ago?

“Good fight, good night”?

 

[frownface]

What a great way to undercut off-brand partly suppliers! I'm actually onboard with this.

Apple don't undercut anyone. That's not how they operate.
Take business away from others? sure, but it's not going to be from being cheaper. They'll sell for higher and justify it on some fluffy grounds of safety, environment, justice etc; and it'll sell handsomly.

 

[Johns12]

l.a. rossmann, your points are all well made. There are just some people who will say unsubstantiated and borderline libelous things to make their point. And many times, to me, their point is slightly absurd, although they are welcome to their point of view. I don't know what the average life span for a portable digital device with continuous use is. 6 years plus money back at the end of life, whenever that is, seems unsustainable. Does anyone see that as viable?

 

[Analog Kid]

The first video I did criticizing Apple's policies was in 2013 - I had about 20 subscribers and the video got 3 views. Done from an android phone, no script, no editing. Can you with a straight face say that this is a plan to get famous, vs. share one's ideas/rants on youtube? If your plan was to get famous, this is the first thing you'd do? Really?

Uh, yes? I mean, you had 20 subscribers, began complaining about Apple, and now you have 1.7 million subscribers and people mention you by first name only and seem to know who they're talking about. Now you post videos about vaccines and the quit rate-- topics far from self repair but opinions that are listened to because you're a celebrity to a certain demographic. That sounds like you found a path to YouTube fame.

Can you, with a straight face, say this isn't attention seeking:


I have nothing against you or your views-- but people tend to rally around dominant figureheads that seem to share their opinion and for the sake of the discussions in this forum I try to keep in mind that the loudest voice isn't always the correct one.

 

[Aoligei]

It's not offensive. It's whiny and it's entitled. I don't go to Toyota and demand they service my Ford. I don't go to Ford and demand they service my Tesla.

Your post makes no sense. No one is asking Apple to fix Samsung or Samsung fix HTC. You can drive your Toyota to local mechanic for repair and you should able to bring iPhone to local repair store for repair.

 

[ouimetnick]

The point being you shouldn’t rework those boards at all or do half the repairs he passes off as acceptable. The only exception is to get your data off it then dispose of it quickly.

These things aren’t cars. You don’t rebuild them. They are very carefully designed and simulated networks of transmission lines with picosecond jitter tolerances and careful impedance control. Even incorrectly thermal cycling a board while reworking can cause problems from data corruption to latent failures.

Just don’t go there. Swap it don’t fix it.

Source: few years of high speed digital and RF design.

Unfortunately, Apple does rebuild them. Sometimes they incorrectly thermal cycle a board when reflowing it. I've seen a few boards back in my day as an Apple Certified Macintosh Technician that had heat damage on areas of the board where Apple refurbishes them. We've had to DOA boards every once in a while when they sent us a damaged board (damaged LVDS connector or bad ram slot for example)

My 2014 MBP 13" is 7 years old. I'd ship it to Rossman if I needed work done to it since having Apple service it exceeds the value of the machine. If it was 2-3 years old, sure, I'll gamble with Apple, otherwise, I'll let a 3rd party do it.

As far as your statement on cars, engines have very precise and strict tolerances. These aren't engines from the 1960s. Someone that rebuilt an engine back in the day probably wouldn't be successful today.

 

[MirComputers]

It is astonishing to see people complain about this and bashing on Rossman with incredibly nonsense arguments.

Just to give my point of view as an independet repairman, first i want to point out that the cost of second hand / knockoff parts is related to the price apple asks for the fixing.

The price for Retina screens is getting so crazy and out of hands because they break so easily and there is no replacement part avaiable. It does not even make any sense to fix the models before 2018. 2016 or 2017 have so many design flaws and issues, the very same replacement screen is going to fail because of the stage light issue anyway. 2012 and early 2013 retina are just too slow and hot (and the gpu usually dies aswell if they don't get proper repasting and custom fan curves). Late 2013 to 2015 still serve some use because they undervolt (thus performing better than 2016 and 2017 afterwards on the cpu side) and are sturdier, still very borderline. If you get low end machines like 13 inch 4gb and 15 inch 8 gb, the display has more value than the whole machine resale cost.

I see the point in asking for better quality and winning lawsuits because of design flaws in Macs is very important, but that is another topic entirely. I also hate that we have to waste time fixing flexgate displays over and over because apple is shamelessly refusing to service these on warranty, even if they would porbably scrap those displays while we fix cables making it a lot more enviroment friendly.
But most damage is accidental, and it's also very hard to determine the condition of warranty in places like the seaside where moisture comes through and the very same air will slowly kill machines.

Also, i have many clients that buy hackintosh instead of macs because withhacks you can fix machines or swap ssds in 1 minute if you have spares and get back working, while apple repair will give you days of downtime with no guarantee of data return.

People hate that Apple force you to have downtime on a 4000 euros machine because of a flaw on their part.

Anyway, this discussion and the opinions of people involved are the only real conversation until the proper terms of this program come out.

Also related, i just had a talk last week on some audio recording forum where one engineer commenting on an independent media article (anandtech) analyzing the very weird layout of the m1 max chip where they found some strange behaviors suggesting the bandwith is not totally shared, he replied "i trust apple engineers more than some random guys on the internet, i'm an engineer and i know my stuff". Well - the oompa loompas of science.

 

[l.a.rossmann]

Uh, yes? I mean, you had 20 subscribers, began complaining about Apple, and now you have 1.7 million subscribers and people mention you by first name only and seem to know who they're talking about. Now you post videos about vaccines and the quit rate-- topics far from self repair but opinions that are listened to because you're a celebrity to a certain demographic. That sounds like you found a path to YouTube fame.

Can you, with a straight face, say this isn't attention seeking:
View attachment 1913571

I have nothing against you or your views-- but people tend to rally around dominant figureheads that seem to share their opinion and for the sake of the discussions in this forum I try to keep in mind that the loudest voice isn't always the correct one.

That video is in response to a PR stunt disguised as an olive branch to independent repair. Someone I know & care about got in trouble breaking the NDA they make you sign to inform the public about the details of the program that make it functionally useless.

It was a middle finger. I gave one back. I am brash when getting my point across. I am unapologetic about that.

I did everything "wrong" that you're supposed to do when building an audience/youtube channel according to conventional wisdom. What I am saying, is that the idea that this was some sort of well planned, rubbing-my-hands-together path to fame, opposed to a dude ranting into a camera about what he thinks is screwed up in his industry is ridiculous, and a distraction from the actual issue. It's what people say when they can't engage with the content of the arguments I make. They're aggravated that my arguments resonate with people, and rather than address them, they come up with some backhanded way to insult the fact that my arguments resonate with people.

 

[alien3dx]

I would love to see a citation for this. I have not done this; but it sounds like a great idea. I do have 4 tables in my office with stations where people can, when I schedule workshops, come by for free and try their hand at fixing their own stuff, with supervision and help if they mess up. These workshops are done in my office though, not on the street, since I have no method to plug a soldering iron into the pavement, and getting hit by a car in Manhattan traffic while looking into a microscope isn't my idea of a good time.

Let's go over what's making you mad though... Are you implying that teaching people who want to fix things how to fix things for free is... BAD? As in, if I did what I do in my office outside, that would be bad?

How? Why? What is wrong with teaching people how to fix something for free? In what world is this a bad thing? I love what I do - and I had to figure out most of it on my own. I want to share the fun of doing what I do with the world, because that's what it is. Fun. Seeing a fan spin. Seeing an Apple logo on something that was dead. Best feeling on Earth, and who wouldn't want to share that with as many people as possible?


The first video I did criticizing Apple's policies was in 2013 - I had about 20 subscribers and the video got 3 views. Done from an android phone, no script, no editing. Can you with a straight face say that this is a plan to get famous, vs. share one's ideas/rants on youtube? If your plan was to get famous, this is the first thing you'd do? Really?

You seem mad that people agree with my points - and I get that, but stop making things up.

maybe i wrong .. linus and you video.. heheh shy..

 

[Analog Kid]

That video is in response to a PR stunt disguised as an olive branch to independent repair. Someone I know & care about got in trouble breaking the NDA they make you sign to inform the public about the details of the program that make it functionally useless.

It was a middle finger. I gave one back. I am brash when getting my point across. I am unapologetic about that.

I did everything "wrong" that you're supposed to do when building an audience/youtube channel according to conventional wisdom. What I am saying, is that the idea that this was some sort of well planned, rubbing-my-hands-together path to fame, opposed to a dude ranting into a camera about what he thinks is screwed up in his industry is ridiculous, and a distraction from the actual issue. It's what people say when they can't engage with the content of the arguments I make. They're aggravated that my arguments resonate with people, and rather than address them, they come up with some backhanded way to insult the fact that my arguments resonate with people.

I'm sorry to hear your friend got in trouble for breaking the law...

It's interesting that you see your brash rants as "authentic" but other people's brash responses as a backhanded way to insult the fact that your arguments "resonate with people".

Nothing wrong with being brash, but brash doesn't make an argument any more right or wrong. To some, your arguments might resonate. To some your emotion does. I respect the first, but the second is more problematic.

I have a natural suspicion of people that take that approach and do it in a way that can be as lucrative as YouTube.

"You tell me whar a man gits his corn-pone, en I'll tell you what his 'pinions is." -- Mark Twain​

On "right to repair", I don't really have a strong opinion because I don't think it's going to have much of an impact on society. It's fun to dig into electronics and try to bring them back to life, but not many people are going to. If it's easier for them to have that enjoyment, then that's great. If one's attitude is "it's my thing, I can destroy it if I want to", that's fine too. If one's attitude is "this is going to save us all money and save the environment and give us a better product experience", then I disagree.

The only opinion I have when it comes to "right to repair" is that I don't want the bureaucrats telling technology companies how to design.

 

[alien3dx]

The only opinion I have when it comes to "right to repair" is that I don't want the bureaucrats telling technology companies how to design.

the most reason i in software development not taking old code and rewamp. Prefer my own way or find others. Somestines we know x limitation but since the budget sooo small we just make sure it just live . Unless big company got big budget then.. you know lol

 

[l.a.rossmann]

It's interesting that you see your brash rants as "authentic" but other people's brash responses as a backhanded way to insult the fact that your arguments "resonate with people".

Not interesting because it's not an argument. If two people are debating how a black hole functions, and in the middle of it one of them says "I think you are just trying to become famous", it's as useless as yelling "penis!" in the middle of the discussion. It brings nothing of value.

I am not the point with any of this. Delete me as a person, pretend I don't exist - people still want an option other than the manufacturer for repair and don't like being artificially restricted. Address that.

I have a natural suspicion of people that take that approach and do it in a way that can be as lucrative as YouTube.

The initial video discussing Apple's policy was posted 2 years before youtube allowed monetization for my channel. But let's say that's the case. I was in it for the money, in 2013, when I had under 20 subscribers and 2 views per video. Let's say the fraction of a penny per day was enough for me to conjure up a false topic/narrative. It has nothing to do with the fact that I had been running a repair shop for five years at that point, and venting the hassles involved on my time off.

Delete me from the picture. Address someone like Nathan Proctor who has worked on this issue for over five years and has all of 113 views on YouTube. Or Kevin O'Reilly who doesn't even have a youtube channel. Or any number of other people who say pretty much the exact same things I am who many people have never heard of.

No one does, because it means engaging with the arguments and the ideas. and that takes work. Pointing to dislike for 1 person who discusses an idea to dismiss it is far easier. Or making crap up about me working in the street. Or coming up with ridiculous strawman arguments on how I want Toyota to fix Fords(WTF??)

The reality is a lot of people are looking to dismiss ideas they dislike if they suggest a company, politician, etc. they dislike might not be perfect. People don't just vote for someone or buy a product from a company anymore. It becomes a part of their identity, and anything that criticizes that company or politician isn't a criticism of the company, it's a criticism of them personally. and it isn't. You can vote for someone who is flawed, or buy a product from an imperfect company. We all do it.

I'm sorry to hear your friend got in trouble for breaking the law...

The entire reason a law was placed muzzling people who entered IRP was so that word would not get out what a farce it was. If it were a legitimate program there would be no need for such a restrictive NDA on the basic procedures involved to do a repair.

 

[HughRR]

Just a reply to Rossman regarding the second rate repairs comment.

Some of the BL repairs I have seen you do should have been for DR purpose only and the device disposed of afterwards. You can’t really go futzing on a stuffed multi layer board doing trace repairs reliably and make the assumption that it works properly afterwards even if it looks like it does. The tolerances for trace length and impedance are pretty damn tight and moving stuff around even near them is a risk. The risk being data corruption via lesser noise immunity. It might not happen immediately but a few weeks down the line, silent data corruption creeps in. They don’t have ECC so there’s no way to validate that is happening or not. Stuff just gets trashed.

Replacing a PM IC or polyfuse, meh but when someone spills Mountain Dew in their MBP and it requires any trace rerouting or anything it’s a DR only job.

I wouldn’t let someone leave with the assumption that they have a working device.

I do respect the work that you’re doing for reference but within certain parameters. Experience says that some repairs are in a very grey area.

Overall I think people should factor repair and insurance into their financial planning but what can we do there? I don’t know.

 

[MirComputers]

I'm sorry to hear your friend got in trouble for breaking the law...
...

The only opinion I have when it comes to "right to repair" is that I don't want the bureaucrats telling technology companies how to design.

So, you want companies to restrict access to informations and consider breaking their terms as "breaking the law" but you don't want them to be told anything about their practices.

Well, i also think that the only force behind change SHOULD be free market, as the story of the 737 max teaches us about restrictions causing more damage than good as the company does even worst tryng to avoid regulations, but as government and politicians are all parts of the world we live in, they also take their sides.

 

[Jubadub]

I am only interested in right to repair as an end user here. And it’s bad news there. It’s misdirected effort.

As for your second point that doesn’t discredit the points I have made. It is merely a response to the previous fallacious ad hominem babble.

Software, now that’s a fun one. The most formally unspecified engineering discipline. I’ve been pretending to be a software engineer on and off for a couple of decades now between the EE work and no one has noticed I’m not yet.

I'm purely an end-user, as well. Whenever repair or upgrades need to be done, I contact skilled people to do it for me.

The second point I made highlights the fact you have not only presented zero citations, but also that you have brought up your "engineering background" as an attempt to pass off what you said as if it is to be held in a higher standard, which is inherently incorrect, on top of coming off as a silly snob. Other "engineers" also agree:

You also 100% misunderstood my software engineer paragraph, which, to be honest, I figured you might: I presented that as a type of another so-called "higher education" or "technical activity" background example, not as another type of "engineering activity", especially since software engineering is, arguably, quite different in nature from everyday engineering.

I believe in you when you say no one has noticed you aren't a software engineer when trying to pass off as one. I would also believe in you if you said you did the same for your regular engineering activities, as well. Incompetent professionals exist in literally any field of activity to ever exist. If someone is stupid, that same someone will be stupid at no matter what they engage in. People are free to do that.

 

[Jubadub]

The only opinion I have when it comes to "right to repair" is that I don't want the bureaucrats telling technology companies how to design.

Thank goodness this has ZERO to do with Right to Repair. Did you ever stop to look at the proposed legislation? I ask rhetorically.

The USB-C connector situation in Europe, for example, although it facilities reuse and repair, has nothing to do with Right to Repair. Louis always made that very, very clear on his channel, time and time again. Please do your minimum research before engaging in those conversations. If you have doubts, then ASK them, don't assume and accuse.

I agree with you that bureaucrats should not tell technology companies how to design.

On "right to repair", I don't really have a strong opinion because I don't think it's going to have much of an impact on society. It's fun to dig into electronics and try to bring them back to life, but not many people are going to.

People, like myself, and also most likely you, are going to need their devices repaired. The less the cost, the better.

If one's attitude is "this is going to save us all money and save the environment and give us a better product experience", then I disagree.

Reuse = zero pollution, zero waste, zero expenses
Repair = zero pollution, zero waste, small expenses
Recycle = great generation of pollution and waste, recycled product bought anew (expensive)
None = same as above, but heightened

Right to Repair legislation = parts directly available = repair is possible and becomes cheaper
Right to Repair legislation = schematics available = repair is possible and becomes cheaper

This is not a matter of "disagreeing" or "agreeing". Whether you need oxygen to live or not is, likewise, not up to you to decide.

 

[IllinoisCorn]

Strawman #2. No one is asking Apple to service your blackberry, nor asking Samsung to service your iPhone. Can you provide a citation for where anyone has asked for this?

What is whiny and entitled is a manufacturer saying that they are the only ones who should be allowed to service what you bought and paid for. Your points make no sense.

Why shouldn't the company be allowed to tell me where and how the product is serviced? I have a Tesla. I don't demand Elon Musk sell me parts, computers chips, etc. to fix the car at my home. I don't demand they sell them to my neighbor so he can fix the car. I don't demand they sell them to my local auto mechanic, either.

I'm fine with all of that and my point is MOST PEOPLE ARE TOO.

You're not fine with it because it hurts your business (or more accurately, perhaps your business would make more money if Apple were more open with it's service manuals, tools, etc.).

To the average user---non issue. To people like you and iFix it---important issue for $. Blue checkmarks on Twitter? They just see mega rich corporations "versus" consumers and whine about "right to repair" being akin to a civil right.

Whiny. Entitled.

 

[IllinoisCorn]

Uh, yes? I mean, you had 20 subscribers, began complaining about Apple, and now you have 1.7 million subscribers and people mention you by first name only and seem to know who they're talking about. Now you post videos about vaccines and the quit rate-- topics far from self repair but opinions that are listened to because you're a celebrity to a certain demographic. That sounds like you found a path to YouTube fame.

Can you, with a straight face, say this isn't attention seeking:
View attachment 1913571

I have nothing against you or your views-- but people tend to rally around dominant figureheads that seem to share their opinion and for the sake of the discussions in this forum I try to keep in mind that the loudest voice isn't always the correct one.

Well said.

 

[Roshann]

Why shouldn't the company be allowed to tell me where and how the product is serviced? I have a Tesla. I don't demand Elon Musk sell me parts, computers chips, etc. to fix the car at my home. I don't demand they sell them to my neighbor so he can fix the car. I don't demand they sell them to my local auto mechanic, either.

I'm fine with all of that and my point is MOST PEOPLE ARE TOO.

You're not fine with it because it hurts your business (or more accurately, perhaps your business would make more money if Apple were more open with it's service manuals, tools, etc.).

To the average user---non issue. To people like you and iFix it---important issue for $. Blue checkmarks on Twitter? They just see mega rich corporations "versus" consumers and whine about "right to repair" being akin to a civil right.

Whiny. Entitled.

Bro I literally made an account after reading all this just so say that any arguments you’ve made are absolutely trash.

Just bc you’re content with the fact that you’d need to wait multiple weeks to fix a simple issue on ur tesla doesn’t mean everyone should just live w that like tesla should sell their parts so people dont need to wait long asf on simple parts ur arguments are TRASH

Literally everyday people benefit from this more than these stores and hell naw most people aint fine w waiting long as hell on a stupid repair and being unable to drive their car or use their computer not a single human will think its aight to wait that long to get something fixed unless there isnt any other option u must live in sum fantasy world bro

Why they shouldnt? It literally hurts the average consumer, they make up the prices, no competition, slow asf etc etc

How can u say w a straight face that you want to wait longer and pay more literally stupid

ohh hes famous ohh he has a business blablabla literally zero arguments made against it it made me cringe so hard that i had to make an account just to tell u this thx imma head out to the gym now bye prolly wont open this website again

 

[Roshann]

People watch rossman cuz they agree w him