Same thing happened this morning. I called 2 days ago, said they would have it when they opened yesterday. I went there and they said they didn't have any. I called this morning, and I explained that I don't want to drive an hour AGAIN (and through tolls and traffic) and to check to make sure. They said they'll have one for me when the door opens. I was so heated when they told me they didn't.
To make matters worse, I asked to speak to the manager so I can tell her/him to inform his employees that they shouldn't mislead people. Some girl (in blue) comes over and says she's the manager. I ask her to give me the number for a regional because she gives me this stiff attitude (something like, "Well, there's nothing we can do about it."). Flustered, she goes and speaks to another worker (in black; clearly seems to be the REAL manager of the store), comes back and gives me the 800 number for APPLECARE. I was just stumped and I didn't even know what to say. The REAL manager didn't even bother coming over and speaking to me. The most ridiculous thing to happen to me at a retail store... Ever. Wasted 4+ total hours of driving, gas, and tolls. Not to mention I'm literally on a limp because of a minor leg injury (just pisses me off even more lol).