Today my iPhone almost died.
I received my Incase Slider in white.
I was waiting all week for this.
I put it on with such comfort and it filled my heart to see it fit perfectly. It was too good to be true.
I decide that I should've cleaned my iPhone first before putting on the case.
So I "tried" to take off the case.
It didn't come out. Not the top part or the slider part. I was in shock. My old Incase Slider for my original iPhone never did that. I kept on trying and I struggled in attempting to take it off, but nothing.
Then I decided to call Incase. The rep, Linda, was marvelous. She told me to try to take it off or to take it to Apple for them to help me take it off. I decided to take it off but I scratched my iPhone severely, but it was my fault. I was gonna go to the Apple store soon anyways to get a replacement for the faulty screen with many dead pixels. But Linda said that she would ship me a new black slider and then if I didn't like the color, she would also give me a white one when the problem was resolved.
I ended up happy and I hope if you have a problem like mine don't hesistate to call Incase. They have the best customer service I ever came in contact with.
