"Would you want a dual-touchscreen laptop?"
Possibly, but absolutely not if it means bringing the keyboard to the front of the case like that. Some of us are old enough to remember that all laptops used to put their keyboards there. The industry abandoned that design once the PowerBook line showed us that pushing the keyboard to the back created space for the wrist to sit, which was WAY more comfortable to use. We've apparently forgotten the lessons we learned a few decades ago. And here's one the Touchbar taught us: without widespread support, those sorts of gimmicks end up being useless.
"Would you want a laptop that could fold over to be a tablet?"
Not if it means the keys and others interactive points are exposed. Even if it's smart enough to disable them reliably, it feels horrible to be squeezing a laptop or keyboard by the keys like that, and who wants to be putting their keyboard and touchpad facedown on surfaces?
"Would you want the ability to customize hardware?"
I'd love it! But what's the catch? Oh. I have to manage driver updates, check device compatibility for my components, tweak .ini files to make software run, and engage in other nonsense of the sort that I left behind decades ago? No thanks. My daily machine needs to be more reliable than that. Oh, and it's bulkier and more prone to breaking? Why didn't you say so up front?
"Would you want a device that could play all these games?"
Absolutely! But that's such a low priority compared to everything else. I built a Ryzen gaming rig back in 2018 (better bang for the buck than what Intel's been putting out for the last few years), and I absolutely love the thing, but I'd sacrifice it without hesitation if I was forced to pick which to go without between it and my iPhone, iPad, or Mac. Oh, and despite going months between gaming use, it's the only electronic device I have to regularly maintain, whether it's things inexplicably breaking that used to work (e.g. compulsory Windows updates break drivers), long-running apps that need to be re-launched (e.g. Windows is useless at restoring app state after those compulsory updates), or having to tweak the aforementioned .ini files before a game I just purchased will run.
All designs come with advantages and drawbacks, but what they've done here is isolate the advantages and ask people if they like them, without regard for the drawbacks. That's dishonest. The reason many of us choose Apple is because they have a reasonably good sense about what to say "no" to when making those decisions.
