Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Just installed iOS 10 on my iPhone 6S with the iTunes download as I was mindful of OTA install issues. I encountered no issues with the install. Seems to be working fine...
 
keep trying to UPDATE not restore.
if the download takes a while, your phone will auto restart everything 15 minutes or so, if you are still downloading and it prompts you to "Update/Restore", just close that screen until the download is done.

iTunes recovery on my iPhone. Itunes states waiting for iPhone. IPhone has a black screen, nothing happening. I am waiting for my iPhone to turn back on. Could it be mine is bricked for good?
 

My OTA install was 10.0.1 so I guess that fixes the issue.
 
Been at the apple store an hour already. This cost me business today, this prevented me from communicating with my child's daycare, this prevented me from trading stocks, this prevented me from transferring money, this prevented me from responding to important emails, Apple needs to remember there are real world people dependent on these phones. Not to mention the medical apps doctors and patients use to track medications etc. This isn't just someone sitting at home in front of an iMac who runs into an issue updating. This is people without a macbook or iMac, at work, in the field, on a plane, wherever they are, and it's a major problem.

Thanks for finding time off your incredibly busy schedule to bitch in this forum. The audacity of Apple to screw this up. I'm sure tim cook is reading all these comments now while sipping his $15 latte sitting in his $15k arm chair.
 
  • Like
Reactions: randymac09
And for some people, they always need their phones so you never have a time when it is not needed. Also, what is the point of allowing the masses to have access to betas if the major bugs and quirks aren't resolved prior to releasing it to the general public?
Then I guess they have a real problem there. So much drama...
 
Didn't do OTA due to issues, so plugged into iTunes, bad idea.

iTunes decided to install iOS 10.0.1 twice on my iPhone 6, as it was installed iPhone install progress bar showed up and iTunes then prompted me that an update is available for my iPhone 6 (I foolish clicked OK) - iTunes started extracting the software and just as my iPhone finished updating to iOS 10.01 and asked me to unlock it and enable location services, etc - iTunes started to install it all over again and it went back to the iOS install screen and iTunes telling me it is verifying updated iPhone software and progress bar on iPhone.

Apple you have to get better at this... I hope this isn't an infinite loop.
 
No I and many others also had 10.0.1.
no, that is the one all affected downloaded

The issue isn't with the software. It was an issue on the server side. 10.0.1 was what the beta testers got last week. They didn't have a 10.0.0 release this time around, not sure why. But regardless of if you downloaded it successfully or had an error, you're going to end up with 10.0.1.
 
Getting the ITUNES error message - There was an error downloading the software for the iPhone - An unknown error occurred = 1671.. Does this mean I have to now try the RESTORE option versus Update???

I'm getting this but the update is still downloading. Do I have to cancel the download or just unplug the phone and wait until the download is complete before plugging the phone back in?
 
The issue isn't with the software. It was an issue on the server side. 10.0.1 was what the beta testers got last week. They didn't have a 10.0.0 release this time around, not sure why. But regardless of if you downloaded it successfully or had an error, you're going to end up with 10.0.1.

atm this hasn't been completely resolved
original post to which we both responded, was that the poster thought that this was resolved due to the 10.0.1 iteration, thinking it was already updated and addressed, which is not the case (irrelevant if server side or software corruption issue).
 
  • Like
Reactions: Moorepheus
OK, my first iTunes iPhone update failed, my second iTunes iPhone update failed. Lets try a fresh download and see what happens. The download is moving pretty good...so maybe this will work. If not, I might have to schedule a trip to my Apple store, 30 minutes away.....


Update...Download has slowed to a crawl.
 
atm this hasn't been completely resolved
original post to which we both responded, was that the poster thought that this was resolved due to the 10.0.1 iteration, thinking it was already updated and addressed, which is not the case (irrelevant of server or software issue).

Ah yes, you are correct. I misunderstood. I saw some others under the impression that they released a second (version 10.0.0 and then a 10.0.1) that fixed the problem.
 
  • Like
Reactions: needfx
OK, my first iTunes iPhone update failed, my second iTunes iPhone update failed. Lets try a fresh download and see what happens. The download is moving pretty good...so maybe this will work. If not, I might have to schedule a trip to my Apple store, 30 minutes away.....


Update...Download has slowed to a crawl.

Have fun, I've been at the Apple store 2 hours now. No telling how many business calls I've missed and money lost.
 
Oh really? So the idea that the only people coming to macrumors to complain are the ones it didn't work correctly for. Everyone it did work for just moved on with life. Echo chamber is alive and well. I'm not saying it isn't a problem. But it wasn't a problem with the GM release last week so the numbers have something to do with it.
yes really, I'm talking about the numbers on official date releases not GM releases.
 
I have an update for people who got a bricked phone updating OTA! (Particularly for those on the very latest release of iTunes - 12.5.1.)

KEEP TRYING TO UPDATE VIA ITUNES EVEN WHEN IT FAILS. I got like 10 failed messages but I kept trying to update and eventually it went all the way through and completed the process. My phone didn't delete anything and it works just fine now, all files in tact! Do not restore data until you've tried at least 10 or so times!
 
  • Like
Reactions: diggator
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.