iOS 15 and iPhone 13 Causing CarPlay Issues for Some Users

[MacRumors]

Adding to the list of issues facing iOS 15 and iPhone 13 users, a new, seemingly widespread bug is causing CarPlay to suddenly crash whenever a user attempts to play music, such as through Apple Music or third-party providers like Spotify.

Dozens of posts on Apple Support [1],[2],[3],[4],[5],[6], the MacRumors Forums [1],[2],[3],[4], and Twitter include users complaining that only on their new iPhone 13 does CarPlay not work correctly. According to users, attempting to play music from any CarPlay app causes the system to crash, but it works just fine when they try on older iPhones. As one MacRumors reader chronicles:

Updated my iPhone 11 to iOS 15, drove to store with no issues with Carplay. While there, I activated my new iPhone 13 mini (and disabled the 11) and now Carplay does not work. Trying to play any music causes it to crash and not come back. Unpaired and re-paired the phone, powered phone off and on a bunch of times, reset the stero/display, tried new cable, nothing works. Now I drive in silence, and it's miserable.

Other users report that the issue persists in either wired and wireless form. If Bluetooth does work, the active music app, such as Spotify, must stay on the screen and will stop playing if the user switches to another app. A user on the Apple Support forums explains:

I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay when I am using either Spotify or Apple Music. I have a 2018 Audi and I use lighting to connect to CarPlay. When I click on a song either using Spotify or Apple Music my CarPlay app shuts down. CarPlay works and does not shut down when I use Google maps or Apple podcasts. But as soon as I click on a song Apple CarPlay just shuts down.

Frustrated users have also taken to Twitter to voice their complaints, asking Apple Support for solutions, only to be referred to Apple Support articles that do little to amend the issue. Amid the lack of guidance from Apple Support, users have found that disabling EQ or the equalizer, specifically ensuring that the "Late Night" toggle is turned off within Apple Music settings, fixes the problem, while others have found that resetting all network settings on the iPhone also helps.

One reader of MacRumors claims that Apple Support informed them that this is a widespread issue and could be patched in an upcoming update. The CarPlay issue adds to a growing list of bugs in the initial release of iOS 15, including serious bugs that could cause users' photos to delete from their library, touch screen issues, and storage, Apple Music, and widget problems.

Article Link: iOS 15 and iPhone 13 Causing CarPlay Issues for Some Users

 

[Joe_]

Every other day I wake up, we have another iOS bug. What has Craig Federighi and the iOS team was doing during the iOS 15 Beta period?
Do we need to bang their heads together or what?

 

[TillmanZ]

Had the issue myself and I was able to solve it by disabling the EQ in Settings/Music on the iPhone.

 

[Kkspire]

Apple support said that this is related to the EQ setting, if you have it on. Turn that off and restart your phone. This solved it. Will be fixed if u want to use eq soon.

 

[TGM85]

You're driving it wrong.

 

[dantracht]

What in the wild world of sports is going on over there? Did anyone read the beta test feedback or whatever the procedure is? Is there a procedure?

 

[BootsWalking]

Fast-forward five years when Apple has released their electric automobile and users run into software issues that prevent the car from driving and are told "refer to Apple Support articles [that do little to amend the issue]."

 

[dalstarz25]

I have not had this issue, but if I try to make a call, it says "last line not available" Do you want to call using your remaining line? (I only have one line)

 

[yaxomoxay]

Glad to know I am not crazy and, more important, glad to know the issue is not the car somehow. I was worried for an expensive repair.

note: however I have an iPhone 12 and this issue has been happening since I moved to ios15.

 

[yabeweb]

Man smartworking really showed things cannot be done remotely.

iOS 15 has been released with missing features and the one not missing are bugged.

 

[yaxomoxay]

Every other day I wake up, we have another iOS bug. What has Craig Federighi and the iOS team was doing during the iOS 15 Beta period?
Do we need to bang their heads together or what?

Honestly, I think top leaders didn’t have the guts to delay the release just to be on schedule. There is no way they could maintain their regular workflow with a pandemic, uncertainty, supply chain delay, remote work and more.

 

[BlakeSchneider]

Another day, another slay.

 

[Damian83]

"I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay..."

At least you realized how idiot you are

PS: congrats to dislikers! People like you fills cook's and shareholders wallet, by continuing this pointless compulsive apple shopping spree regardless if its a really good or shi..y, expensive, and bugged product...

 

[MacWorld78]

I notice my iPhone 13 pro max (iOS 15) won't use the car's stereo (bluetooth) as voice for the google map

 

[SkimPappa]

In my 2017 Hyundai Sonata through CarPlay my phone music makes screeching/speaker interruptions like noises out the car speakers since the update. And the speedometer is blocked by call ended pop up that won’t go away after a phone call ends. It used to go away after a second or two.

 

[TMRJIJ]

Seems to be a pattern. Odd number iOS releases tend to have the most notable bugs show up.
EDIT: Add on the fact that remote working was utilized and some people just aren’t efficient at home (even if they think they are).

 

[Swetsenegger]

iOS 15 is buggy as hell. Also a bug in books. When you open books after a few seconds it jumps back a few chapters.

 

[Jarman74]

iOS 15 seems to be the gift that keeps on giving.
Monterey: "Hold my beer."

 

[MacsRgr8]

I have wireless Carplay with my iPhone 12 mini.
Whenever I try to use Waze as my navigation app, it just crashes. Either starting it through Carplay, or "manual" on iPhone.

 

[Kylo83]

Just give us ios 14 back ios 15 is usless

 

[matrix07]

Apple support said that this is related to the EQ setting, if you have it on. Turn that off and restart your phone. This solved it. Will be fixed if u want to use eq soon.

Wonder why EQ can crash music app, and specifically happens to only iPhone 13..

 

[Craiguyver]

I thought you had to opt-in to get beta software.

 

[IIGS User]

This was an issue for me the day of release with my 13 PM. The phone would connect to Car Play via USB, the maps would work, phone would work, but whenever I went to play music, the car's stereo would default back to USB mode, not play music, and ditch out of Car Play all together. I could see track information and album art on the display, but could not play music.

I contacted Apple support via chat. They eventually had me reset my network settings and phone settings and this fixed the problem. But what a PITA to reset all my personal settings. And I mean I use some oddball settings for messages and display and such.

It works now, but what a PITA. I did not have these problems on my 12 P while running the beta of iOS 15. I had less issues with the beta of 15 than the release.....

 

[IIGS User]

I thought you had to opt-in to get beta software.

Sorry for the double post.

These are release versions of the software and hardware, not beta versions.

 

[bluespider]

is it me or do the last couple of releases 13--15 seem to have a quality decline? We get told by Apple the "lack of major new features" is due to quality and stability improvements behind the scenes, yet lately sure doesn't feel like that.