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macrumors bot
Original poster
Apr 12, 2001

Adding to the list of issues facing iOS 15 and iPhone 13 users, a new, seemingly widespread bug is causing CarPlay to suddenly crash whenever a user attempts to play music, such as through Apple Music or third-party providers like Spotify.


Dozens of posts on Apple Support [1],[2],[3],[4],[5],[6], the MacRumors Forums [1],[2],[3],[4], and Twitter include users complaining that only on their new iPhone 13 does CarPlay not work correctly. According to users, attempting to play music from any CarPlay app causes the system to crash, but it works just fine when they try on older iPhones. As one MacRumors reader chronicles:
Updated my iPhone 11 to iOS 15, drove to store with no issues with Carplay. While there, I activated my new iPhone 13 mini (and disabled the 11) and now Carplay does not work. Trying to play any music causes it to crash and not come back. Unpaired and re-paired the phone, powered phone off and on a bunch of times, reset the stero/display, tried new cable, nothing works. Now I drive in silence, and it's miserable.
Other users report that the issue persists in either wired and wireless form. If Bluetooth does work, the active music app, such as Spotify, must stay on the screen and will stop playing if the user switches to another app. A user on the Apple Support forums explains:
I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay when I am using either Spotify or Apple Music. I have a 2018 Audi and I use lighting to connect to CarPlay. When I click on a song either using Spotify or Apple Music my CarPlay app shuts down. CarPlay works and does not shut down when I use Google maps or Apple podcasts. But as soon as I click on a song Apple CarPlay just shuts down.
Frustrated users have also taken to Twitter to voice their complaints, asking Apple Support for solutions, only to be referred to Apple Support articles that do little to amend the issue. Amid the lack of guidance from Apple Support, users have found that disabling EQ or the equalizer, specifically ensuring that the "Late Night" toggle is turned off within Apple Music settings, fixes the problem, while others have found that resetting all network settings on the iPhone also helps.

One reader of MacRumors claims that Apple Support informed them that this is a widespread issue and could be patched in an upcoming update. The CarPlay issue adds to a growing list of bugs in the initial release of iOS 15, including serious bugs that could cause users' photos to delete from their library, touch screen issues, and storage, Apple Music, and widget problems.

Article Link: iOS 15 and iPhone 13 Causing CarPlay Issues for Some Users
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macrumors 604
Mar 3, 2010
Glad to know I am not crazy and, more important, glad to know the issue is not the car somehow. I was worried for an expensive repair.

note: however I have an iPhone 12 and this issue has been happening since I moved to ios15.
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macrumors 604
Mar 3, 2010
Every other day I wake up, we have another iOS bug. What has Craig Federighi and the iOS team was doing during the iOS 15 Beta period?
Do we need to bang their heads together or what?
Honestly, I think top leaders didn’t have the guts to delay the release just to be on schedule. There is no way they could maintain their regular workflow with a pandemic, uncertainty, supply chain delay, remote work and more.
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macrumors 6502
Jul 20, 2011
"I had an iPhone 12 with iOS 15, everything was working fine and dandy. I upgraded to iPhone 13 and now music does not play using CarPlay..."

At least you realized how idiot you are

PS: congrats to dislikers! People like you fills cook's and shareholders wallet, by continuing this pointless compulsive apple shopping spree regardless if its a really good or shi..y, expensive, and bugged product...
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macrumors member
Nov 23, 2016
In my 2017 Hyundai Sonata through CarPlay my phone music makes screeching/speaker interruptions like noises out the car speakers since the update. And the speedometer is blocked by call ended pop up that won’t go away after a phone call ends. It used to go away after a second or two.


macrumors G3
Sep 8, 2002
The Netherlands
I have wireless Carplay with my iPhone 12 mini.
Whenever I try to use Waze as my navigation app, it just crashes. Either starting it through Carplay, or "manual" on iPhone.


macrumors 604
Jun 24, 2010
Apple support said that this is related to the EQ setting, if you have it on. Turn that off and restart your phone. This solved it. Will be fixed if u want to use eq soon.
Wonder why EQ can crash music app, and specifically happens to only iPhone 13..


macrumors 6502a
Feb 24, 2019
This was an issue for me the day of release with my 13 PM. The phone would connect to Car Play via USB, the maps would work, phone would work, but whenever I went to play music, the car's stereo would default back to USB mode, not play music, and ditch out of Car Play all together. I could see track information and album art on the display, but could not play music.

I contacted Apple support via chat. They eventually had me reset my network settings and phone settings and this fixed the problem. But what a PITA to reset all my personal settings. And I mean I use some oddball settings for messages and display and such.

It works now, but what a PITA. I did not have these problems on my 12 P while running the beta of iOS 15. I had less issues with the beta of 15 than the release.....
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