iOS 6 Users on Devices Able to Run iOS 7 Must Upgrade to Fix FaceTime

[twigman08]

The lack of logic here never fails.

This has been used countless times from Microsoft, Google, Samsung and more on having people use their updated software. Just go read their TOS agreement it spells it out right there. Heck I've had a Google feature on a device quit working before because the software wasn't up to date.

Apple does it and they act like it is incredibly new and no other company would ever do such a thing. Their is more to the world than just hating on Apple if they do something you don't like. Might help to actually open your eyes a bit.

Now of course I will be labeled as an "Apple Fanboy" because I actually used a thing called logic.

 

[MisakixMikasa]

The lack of logic here never fails.

This has been used countless times from Microsoft, Google, Samsung and more on having people use their updated software. Just go read their TOS agreement it spells it out right there. Heck I've had a Google feature on a device quit working before because the software wasn't up to date.

Apple does it and they act like it is incredibly new and no other company would ever do such a thing. Their is more to the world than just hating on Apple if they do something you don't like. Might help to actually open your eyes a bit.

Now of course I will be labeled as an "Apple Fanboy" because I actually used a thing called logic.

Tell me which Google feature quit working because if wasn't up to up to date?

 

[Arndroid]

Because they're being pricks and don't want to do anything that isn't going to force people into their latest iOS release (which is crap). Screw you Apple. Luckily, I don't tend to use FaceTime on my iPhone.

It is funny all these people who have never used iOS 7 calling it crap.

Must be former android users who call every new version crap as a defense mechanism against never being able to use it without buying new hardware.

It is okay guys, apple actually provides several generations of full updates to all their hardware. You don't need to be scared just because google scarred you.

 

[C DM]

Essentially it is because of an SSL security patch that Apple pushed out to iOS 6 in February of this year, and all previous versions of 6 (6.1.5 and below) are having their certificates denied (i.e. expired) when trying to use FaceTime. This kicks in the need to obtain an updated certificate to ensure that the user is using the updated fix to the security bug. Well to get the fix and thus the updated certificate, the device needs to retrieve a software update. iOS's update function automatically downloads and installs only the latest available version. So if the device is on 6.1.5 or lower, and 7.1 is available, that's what you get. 6.1.6 is only the latest available software for the 3GS and 4th gen Touch, because 7 is not available to those two devices. Anything newer and the latest available version is 7.1.1. Anything older and the latest available version is 5.1.1.

I perfectly understand how it works. What I and many others are saying is that it doesn't have to be that way, especially when there these types of issues that arise, and especially when they are directly due to the fault of the manufacturer themselves.

 

[Arndroid]

I have upgraded. I like iOS 7. I just appreciate that many people don't. I feel people have a right to buy a device and use the very same firmware it came with without loss of features. I also expect updates for older OSs to continue to fix bugs and improve security. Unfortunately Apple do nothing but ditch their previous software and then remove services to make it hard do achieve tasks that you could do when you first bought the device.

Whereas I wouldn't expect Apple to support services for iOS 6 forever, the removal of them is far far too premature. Even more premature than the removal of the iTunes Store in iTunes 9.

Nobody lost any features. All they have to do is upgrade and the features are all there.

 

[C DM]

I see the issue as Apple would have to re-engineer the way they push out software updates and in their mind resources are better spent elsewhere so they tell those that can upgrade to upgrade. Right or wrong that's what they're doing. You can email Tim Cook and complain about it or vote with your wallet and move to a different platform. Or update to iOS 7 as that design language is here to stay for the foreseeable future and probably most apps are focusing on iOS 7 only updates.

That doesn't mean that's the right thing to do, especially when more and more of these screw ups are happening. Apple can change things, and there's certainly nothing wrong with speaking out about it. Sure, contacting Apple is one thing, but it doesn't negate the availability of speaking out about it as well.

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Nobody lost any features. All they have to do is upgrade and the features are all there.

So clearly features have been lost if to get the features back one needs to do something.

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The lack of logic here never fails.

This has been used countless times from Microsoft, Google, Samsung and more on having people use their updated software. Just go read their TOS agreement it spells it out right there. Heck I've had a Google feature on a device quit working before because the software wasn't up to date.

Apple does it and they act like it is incredibly new and no other company would ever do such a thing. Their is more to the world than just hating on Apple if they do something you don't like. Might help to actually open your eyes a bit.

Now of course I will be labeled as an "Apple Fanboy" because I actually used a thing called logic.

Just because logic says it's OK because of the TOS, doesn't mean that what's in the TOS is appropriate. Plenty of TOS pieces of different companies have been challenged and changed in the past for all kinds of reasons. Plenty of logic there in all of that.

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While I understand how this can be frustrating to people, one thing that has been danced around in these comments, but not said outright is that iOS 6.x other than 6.1.6 is NOT SECURE. The very serious SSL bug has not and will not be patched in those versions, and as such, it should not be considered a safe way to connect to the Internet. So all you folks who are holding back are doing so at your peril.

Even more reason for Apple to be able to offer updates for the versions of software that people are on, even if they aren't the latest. Just as they do, and have been doing for years, with OS X without an issue.

 

[sonicrobby]

And was this not true of previous software updates? Were iOS 6 users able to downgrade to iOS 5? Last year at WWDC Cook said 93% of devices were running iOS 6. Was that an inaccurate figure?

I guess accurate isn't the right word, misleading is more suited. Accurate because those devices were running iOS6, but misleading because users had no choice after they upgraded. Therefore they are presenting it as only 7% don't like the software, well thats not true because even if they don't like it and already got it, it will be represented in this figure anyway. Its a constant win for apple and misleading figures to the public.

 

[C DM]

It is bad security practice to allow users to downgrade versions. Let's say there is an exploit for iOS6 that is fixed in iOS7. You have iOS7, so you think you're safe. Your phone is stolen, and the thief downgrades your phone to iOS6, so now they use the still available exploit. If you don't allow downgrading, this situation is prevented.



I'm not sure you know what "patch" and "update" mean if you think they can do one without the other.

They do all that with OS X, and have been for years, so why is that really different all of a sudden?

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Well I wouldn't expect apple to prioritise fixing a bug for an iOS that's not current, that only a small amount of the user base is actually using. Priorities should be on the current OS, which the high majority of users are actually using.

As for the week, I meant maybe the spent some time seeing if it could be done behind the scenes. We will never know, but some people on here are determined to think the worst, that it makes me wonder why they stick to iOS if they dislike it so much. If I was that unhappy, I'd change. I was unhappy with windows 8, I switched to Mavericks.

OS X Lion has a small amount of the user base yet they still release updates for them even after not only Mountain Lion has been released but even Mavericks one more version after that.

 

[Toltepeceno]

Some people are lazy about updates. I know a few of them.

I have to wonder sometimes, if the ones that don't want change, are still watching VHS and listening to audio cassettes?

You are seriously comparing vhs and audio cassettes to os6? When did 6 come out compared to those other items.

I run 7.1.1, but that analogy is ridiculous. It seems like a pathetically short time to support an os.

 

[Count Blah]

Nobody lost any features. All they have to do is upgrade and the features are all there.

Except battery longevity. That was one feature that was removed by iOS 7 on my iPhone 4s.

 

[Avenged110]

Although there's significant improvements in performance on iOS devices from 7.0 to 7.1, so Apple have looked at enhancements there.

I'd argue that's because there was such a regression in speed and reliability from 6.x.x to 7.0.x. We saw that the hardware was clearly capable of more which is why performance on 7.0.x seems so poor.

 

[Rogifan]

That doesn't mean that's the right thing to do, especially when more and more of these screw ups are happening. Apple can change things, and there's certainly nothing wrong with speaking out about it. Sure, contacting Apple is one thing, but it doesn't negate the availability of speaking out about it as well.

I never said it was right or wrong, just that it is what it is. If someone wants to get a lawyer and sue Apple over it (or their software TOC in general) knock your socks off.

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They do all that with OS X, and have been for years, so why is that really different all of a sudden?

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OS X Lion has a small amount of the user base yet they still release updates for them even after not only Mountain Lion has been released but even Mavericks one more version after that.

Has Apple ever done this with iOS? They would probably argue they still are supporting iOS 6 because devices that can't run iOS 7 have received updates.

 

[brendu]

Tell me which Google feature quit working because if wasn't up to up to date?

Yeah. This. I get apple giving support by saying upgrade and it will be fixed but this just isn't the way to do it. This isn't a case where upgrading to ios 7 gives them a new feature they did not have before. People had phones they liked with software they liked and through no fault of their own had an app break on them, only to have apple come and say "that app that worked FINE yesterday broke. It's our fault and we could fix it right now.... But we aren't going to, instead we are going to force you to upgrade to a completely new OS. That's just not the right way to handle this problem.

 

[Rogifan]

I guess accurate isn't the right word, misleading is more suited. Accurate because those devices were running iOS6, but misleading because users had no choice after they upgraded. Therefore they are presenting it as only 7% don't like the software, well thats not true because even if they don't like it and already got it, it will be represented in this figure anyway. Its a constant win for apple and misleading figures to the public.

Maybe, but Apple doesn't seem to have any problem selling iPhones (or iPads for that matter). Their iPhone sales over the last two quarters are just shy of 95 million. I think the number of people that really dislike iOS is overblown and gets over represented in places like this because the people most likely to post here are ones who have issues or don't like it.

 

[mattster16]

I don't see why it's entitled or stubborn to resist "upgrading" to iOS 7 on devices that run iOS 7 poorly. Particularly my iPad 3, the first with retina display.

Even the latest version of iOS 7.1 runs sluggish on my friend's iPad 3 (who wishes he'd never installed it) compared to my iPad 3 I've kept on iOS 6.

Nothing to do with the look, it's entirely about the performance on this older device.

iOS7 runs perfectly fine on my mom's iPad 2 (non-retina).

 

[Daalseth]

Microsoft didn't force ME and Vista with such tricks.

No but it was understood that some functionality, security and updates would end if you didn't.

 

[MisakixMikasa]

No but it was understood that some functionality, security and updates would end if you didn't.

I can perfectly run Windows 98 on my machine if I choose too. I understand new software won't work with Windows 98 BUT, Windows 98 won't stop functioning and all softwares came with Windows 98 still functioning. I can still use build in applications, I can still use word pad....

And no, most users who choose not use iOS 7 simply want their app working as it intended to. What is so hard to understand for most people?

 

[Rogifan]

I'm curious how many intentional iOS 7 holdouts there are that want a larger screen. What are they going to do when iPhone 6 comes out? Stay with the smaller screen? Or go Android/Windows Phone?

 

[MisakixMikasa]

Maybe, but Apple doesn't seem to have any problem selling iPhones (or iPads for that matter). Their iPhone sales over the last two quarters are just shy of 95 million. I think the number of people that really dislike iOS is overblown and gets over represented in places like this because the people most likely to post here are ones who have issues or don't like it.

I like iPad mini with retina display, but I want iOS 6. But do I have choice? Most people buying new iPhones and iPad are going for the hardware and ecosystem, but necessary means they like iOS 7.

I brought 2 iPad mini (wifi and wifi+LTE) and discounted iPad 4, not because i like iOS 7, but because i like the hardware and app runs on it.

 

[HKZ/MST3K]

Why should they? Why can't people just update. That's the whole point of an update. People like you get mad because Apple pushes out updates, yet samsung, who doesn't push updates, is totally unpatched and no one bashes them. Just update. It's not a big deal. So the icons change, so what? They're amazing. iOS 7 is by far the best.

Bullllllllllshit. There's nothing but unnecessary, childish and ridiculous tribalism on both sides. This very website if full of that ******** and to say that no one bashes Samsung for not pushing out updates on an Apple site is the biggest lie you could ever tell. How people like you can say such thing with any conviction whatsoever is dumbfounding.

 

[CosmoFox]

It is funny all these people who have never used iOS 7 calling it crap.

Must be former android users who call every new version crap as a defense mechanism against never being able to use it without buying new hardware.

It is okay guys, apple actually provides several generations of full updates to all their hardware. You don't need to be scared just because google scarred you.

Mostly astroturfers. don't fall for it.

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Bullllllllllshit. There's nothing but unnecessary, childish and ridiculous tribalism on both sides. This very website if full of that ******** and to say that no one bashes Samsung for not pushing out updates on an Apple site is the biggest lie you could ever tell. How people like you can say such thing with any conviction whatsoever is dumbfounding.

To be fair, a lot of the nonsense spouted in here is because of what I said above.

 

[aPple nErd]

The amount of ignorance in this thread kills me. Nobody cares if you like iOS 7. We iOS 6 and bellow users do not. Why should our devices that we paid hard earned money for just stop working because we are using year old software? I am still on 6.1.2 or 5.1.1 on my devices not only because I am a jail breaker but because of performance. I did update my iPhone and I really regret that. It's not about icons because I change those anyways. It's about performance, and ease of use. iOS 6 was so much more simple. I could tolerate 6 without being jail broken. I WILL NOT AND CAN NOT use iOS 7 vanilla. I am not going to upgrade to a slower, uglier, harder to use OS when my simple, easy to use, classy looking iOS 6 device fails to use apple's crappy FaceTime service. Hello Skype!

 

[CosmoFox]

The amount of ignorance in this thread kills me. Nobody cares if you like iOS 7. We iOS 6 and bellow users do not. Why should our devices that we paid hard earned money for just stop working because we are using year old software? I am still on 6.1.2 or 5.1.1 on my devices not only because I am a jail breaker but because of performance. I did update my iPhone and I really regret that. It's not about icons because I change those anyways. It's about performance, and ease of use. iOS 6 was so much more simple. I could tolerate 6 without being jail broken. I WILL NOT AND CAN NOT use iOS 7 vanilla. I am not going to upgrade to a slower, uglier, harder to use OS when my simple, easy to use, classy looking iOS 6 device fails to use apple's crappy FaceTime service. Hello Skype!

I just don't get it... iOS7 is better in all facets across the board. I can't think of 1 single thing that is better in iOS6. The only thing that is subjective are the icons, but even those are better now after the 7.1 update.

 

[aPple nErd]

I just don't get it... iOS7 is better in all facets across the board. I can't think of 1 single thing that is better in iOS6. The only thing that is subjective are the icons, but even those are better now after the 7.1 update.

Performance performance performance performance performance performance performance performance! Is there a problem with iOS 7 users? Get it into you head people PERFORMANCE!

 

[CosmoFox]

Performance performance performance performance performance performance performance performance! Is there a problem with iOS 7 users? Get it into you head people PERFORMANCE!

Except iOS6 does not perform better. Where are you getting this from?