iOS 6 Users on Devices Able to Run iOS 7 Must Upgrade to Fix FaceTime

[beltzak]

Agreed, which is exactly what I and the wife did. Problem solved. Users happy.

In the freedom vs security debate, I'll take freedom every time.

After 4 iPhones in a row, mac pro, macbook pro, I am also getting tired of this. Mac pro 700€ more expensive than before, ithat is why I built a hackintosh, for 2600€ and with a 27" screen.

Phones allso has gone up more than 100€ and I dont like so much ios7, now they will maybe even rise up the price. Well, freedom has value and also a cost, maybe it is time to look elsewhere as every fanboy suggest.

 

[yukhalilsel]

Why should Apple Fix something on an old unsupported iOS? The 7.1 and the 7.1.1 versions are significantly better than 7.0. In fact, they are near the iOS 6 performance everybody is praising to heaven. With newer versions come newer options. Some of these can and do cause performance issues. But this isn't always avoidable, it's in tje nature of progress. Apple managed to fix a great part of it with 7.1 and 7.1.1. On the plus side, they fixed a lot of vulnerabilities on iOS, so there is even more profit in upgrading.

 

[LeandrodaFL]

This is why apple-haters are born. What a terrible company, it has lost its way. Im not upgrading to iOS 7 baby user interface.


Install Skype everyone. Also, I belive the Facebook app can also make video calls. And both these apps go to Android devices and PC/Mac. BETTER THEN FACETIME

 

[thejadedmonkey]

So iOS 7 capable device owners can stay on iOS 6 but I don't see anywhere where Apple would be legally required to support it.

The only way Apple would legally have to support iOS6 is if a court compelled them to. In order for that to happen, someone has to bring about a lawsuit. It's not difficult; claim iOS7 is unusable on the 4s* and that you don't feel like "upgrading" to a slower OS.

Use Apple's type of evidence against Samsung** to prove your point. Show that Apple is removing a core component of the phone***, and demand that Apple fix it.

If you go at it alone, Apple may give you a 5s to make you go away, but if you ask for class action, for everyone affected, you just might get the court to rule in favor of compelling Apple to update the cert for iOS6 - which lets face it, is a tantalizingly trivial thing to do.

IANAL, this is not legal advice

*as in my girlfriends' case
**about little things like bouncy-scroll provide a tangible benefit, say it applies to speed of apps too
***FaceTime is built into the phone dialer, speed of app opening is a "key" feature of 64-bit

 

[scaredpoet]

This sets a whole new presidence for Apple.

Sorry, no. Apple has no new presidents because of this.

And actually, if you look at the history, no precendent is being set here either. From the PowerPC-Intel transition, to the Classic environment and Rosetta going away, to dropped support for all iOS devices older than the iPhone 4, Apple has and will continue to eventually stop supporting older software and hardware.

I haven't upgraded to mavericks on my imac because a loss of compatibility of $1000 worth of software.

Fortunately, Apple still provides updates to Lion and Mountain Lion, though I suggest your start contacting that software vendor and demanding updates. Mavericks is nearly a year old... it about time they got with the program and supported current operating systems. Any software vendor who isn't updating their software after having nearly a year to do it doesn't deserve your money, certainly not $1000 worth.

BTW some of my clients who use iPhones are forbidden to upgrade to ios7 by their I.T. department.

And are those IT departments still forcing employees to run Windows XP, too? Sounds like some heads need to roll at that IT department.

God I miss Steve Jobs! Apple is in decline and has already forgotten his mission and business model that made Apple great.

You couldn't be more wrong. If anything, Steve Jobs ushered in the death of the floppy drive and optical drive; introduced hardware that did away with onboard ethernet ports; introduced FireWire and then called it outdated and took it away; and is responsible for arbitrarily killing literally dozens of legacy Apple products in his time. If Steve Jobs didn't invent planned obsolescence, he refined it to a high art. If you truly miss Steve Jobs, this action should DELIGHT you, because this is something he totally would've done.

 

[C DM]

Shouldn't you be complaining to the software developer who apparently hasn't updated their apps to make it compatible with the latest software?

What's Apple supposed to do? Never update their software ever again because it might break some third-party apps that the developers are too lazy to update?



Yikes, must be some bad IT departments. Probably the same ones still trying to run XP. Many IT departments are notorious for running old and insecure software.

Nothing like someone claiming to be an IT professional encouraging users to NOT upgrade and keep software that's vulnerable to security exploits.



haha. Must be why they're doing that 7-1 stock split and are the most valuable company on the planet. Apple is doing EXACTLY the same thing it has always done.. moving forward with new technology. This reminds me of all the whining when Apple first ditched the floppy drive. Then Mac OS 9. Then PowerPC. Then the CD drive.

Every time, there's been a small subset of users outraged at Apple pushing the envelope forward and complaining that "Apple's lost it's way". Funniest part about it is this has been Apple's way all along. They've always pushed the envelope to move tech forward faster than most other companies and they've been doing it since they were founded. That IS the Steve Jobs way. This IS the business model that made Apple what it is today.




They did fix the bug with the new software update. It's not their problem if people don't want to update because they don't like something subjective about it. Their obligation is to provide the newest and most secure software and that's what they are doing.

I don't know how many times it's been posted in this thread, but the software update simply doesn't support updating to software that isn't the newest version. It never did and there's no way to change it now. It is what it is. Complaining about it will never change that fact.

You might want to look into Heartbleed and see what blindingly trying to simply upgrading to the latest version can result in.

As for there being no way to change that, I don't think anyone knows that's actually the case, so there's really no way that can be said. There's really no way to say that complaining about it won't change something. Complaining has led to various changes in various places in the past.

 

[melendezest]

I find it incredibly amusing that in this debate, an enormous amount of users are sididng with the company instead of other users.

The complaints here are not unreasonable, and plenty people have posted valid reasons and examples for their disagreement with the company.

But, as they say in the Matrix (regarding the apologists):

"Most of these people are not ready to be unplugged, and many of them are so inured, so hopelessly dependent on the system, that they will fight to protect it"

Wake up, people.

The company has its tubes inside you.

 

[CosmoFox]

Try toll harder...

I toll hard.

 

[zioxide]

You couldn't be more wrong. If anything, Steve Jobs ushered in the death of the floppy drive and optical drive; introduced hardware that did away with onboard ethernet ports; introduced FireWire and then called it outdated and took it away; and is responsible for arbitrarily killing literally dozens of legacy Apple products in his time. If Steve Jobs didn't invent planned obsolescence, he refined it to a high art. If you truly miss Steve Jobs, this action should DELIGHT you, because this is something he totally would've done.

Thank you. At least I'm not the only sane one.

You might want to look into Heartbleed and see what blindingly trying to simply upgrading to the latest version can result in.

As for there being no way to change that, I don't think anyone knows that's actually the case, so there's really no way that can be said. There's really no way to say that complaining about it won't change something. Complaining has led to various changes in various places in the past.

Nobody is "blindly" upgrading here. It's quite clearly stated what the problem is, what caused it, and what the solution (upgrade) is.

How else is Apple supposed to update the certificates if not through software update? Magic? They can't just all of a sudden insert code and functionality out of thin air that wasn't there before.

I find it incredibly amusing that in this debate, an enormous amount of users are sididng with the company instead of other users.

Seems like there's a good amount of people just siding with logic and reality.

The complaints here are not unreasonable, and plenty people have posted valid reasons and examples for their disagreement with the company.

Many do have valid reasons. But that doesn't change how the software update code works. Nor does it change Apple's 30+ year history of pushing the envelope and putting old technology out to pasture faster than some users would like.

 

[CosmoFox]

So people should upgrade to iOS 7 already...or they shouldn't because clearly there's admission in that statement that it can perform worse on some devices? Yeah...

The problem is between the keyboard and the chair.

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I find it incredibly amusing that in this debate, an enormous amount of users are sididng with the company instead of other users.

The complaints here are not unreasonable, and plenty people have posted valid reasons and examples for their disagreement with the company.

But, as they say in the Matrix (regarding the apologists):

"Most of these people are not ready to be unplugged, and many of them are so inured, so hopelessly dependent on the system, that they will fight to protect it"

Wake up, people.

I'm not siding with Apple as much as I think most of these IOSixers are a little over zealous. I haven't seen any valid reasons, except "it ran slow when I upgraded", which might have been true for 7.0.0, but has since been fixed. I really don't care. I use several older versions of Mac OS at work and it doesn't bother me. There's really no reason not to be on 7.1 right now. Zero.

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Because iOS7 icons look like something a 2 year old would crayon while the older gen icons are classy elegant, and refiined depictions

Wow this is the first icon complaint I've seen in like a year. I didn't know those people were still complaining. Build a bridge and stuff.

 

[scaredpoet]

I find it incredibly amusing that in this debate, an enormous amount of users are sididng with the company instead of other users.

I find it incredibly amusing that by merely being a company, there are people who act as if any action it takes should be seen as sinister and calculated, and should be resisted.

Sorry, there is no sinister plot here. Security certificates expire after a while. They're designed to... it's part of what keeps them secure. And unfortunately, installing new certificates requires installing new software.

So you have two choices: install the new software, or don't use FaceTime.

iOS devices are infrastructure-dependent; they need a cloud supporting them for all the features to work. MOST smartphones and tablets are this way. And those clouds require up-to-date software. The more out of date the OS is, the more problems you'll end up having with apps not working and features going away. IF you''re the type who would rather let your software stagnate, then these devices are not for you.

But, as they say in the Matrix

And you lost the argument the moment you started quoting badly written 1990s SciFi.

 

[beltzak]

[/COLOR]

I'm not siding with Apple as much as I think most of these IOSixers are a little over zealous. I haven't seen any valid reasons, except "it ran slow when I upgraded", which might have been true for 7.0.0, but has since been fixed. I really don't care. I use several older versions of Mac OS at work and it doesn't bother me. There's really no reason not to be on 7.1 right now. Zero.

What if you like white and I like black?

Who broke Facetime in iOS6?
Why force you to use black?




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I find it incredibly amusing that by merely being a company, there are people who act as if any action it takes should be seen as sinister and calculated, and should be resisted.

Sorry, there is no sinister plot here. Security certificates expire after a while. They're designed to... it's part of what keeps them secure. And unfortunately, installing new certificates requires installing new software.

So you have two choices: install the new software, or don't use FaceTime.

iOS devices are infrastructure-dependent; they need a cloud supporting them for all the features to work. MOST smartphones and tablets are this way. And those clouds require up-to-date software. The more out of date the OS is, the more problems you'll end up having with apps not working and features going away. IF you''re the type who would rather let your software stagnate, then these devices are not for you.



And you lost the argument the moment you started quoting badly written 1990s SciFi.

I repeat, features of a product cannot go away.
Again, a product I bougjt with X features must maintain such features all it"s life until it dies.

I thought that this was already known.

 

[MyopicPaideia]

Even more reason for Apple to be able to offer updates for the versions of software that people are on, even if they aren't the latest. Just as they do, and have been doing for years, with OS X without an issue.

Wait a minute, here. This is something that has been thrown about on this thread fairly often, and it just doesn't ring true.

Apple did update 6. It is 6.1.6. Just because 6.1.6 is not available for your device doesn't mean that Apple is not supporting 6.

There are currently 11% of all iDevices using iOS 6. I am willing to venture a bet with you that the majority of that 11% are 3GS's or 4th generation iPod Touches, and that only a small minority of that 11% are devices capable of running iOS 7. I would even go so far as to suggest that of that small minority, that the vast majority of those users simply don't know or care about an update and that only a very small minority of that small group (I would venture a guess that actual percentage is measured in the thousandths or hundredths of a percent) are refusing to upgrade on purpose for whatever reason, be it aesthetics or performance issues, etc.

My point is, Apple has made a decision to support as many devices as possible with the latest software, to keep its user base safe and secure, and have access to as up-to-date software and features as possible - this in contrast to ALL other mobil OS suppliers currently out there on the market. They do this in a very simplified way, so that the average consumer only has to follow a couple of prompts and tap their device a couple of times to stay updated. They don't have to go to a website, search through a bunch of different version numbers, find the right one for their device, risk bricking their phone, deal with SHSH blobs, root directories, etc.

I guess you would rather that only the newest devices were allowed to use the latest software instead? Or that iOS was like Android in the sense that the user was one their own as far as updating their software, because the hardware manufacturer doesn't or can't provide support for the software?

Apple is not twisting your arm to stay a customer. If you don't like it, you are welcome to switch platforms. The vast majority of Apple customers disagree with your view, and you might be better off moving to a different platform.

 

[kamalds]

IOS 6 runs like **** on my iPod Touch 4G. They ruined something that was running just fine.

I wish I could downgrade like in Android devices. At least I am not forces to upgrade there to fix something.

 

[C DM]

The problem is between the keyboard and the chair.

it certainly sounds like it, considering I'm using neither at the moment.

 

[Rogifan]

I repeat, features of a product cannot go away.
Again, a product I bougjt with X features must maintain such features all it"s life until it dies.

I thought that this was already known.

From Apple's iOS terms and conditions:

Apple, at its discretion, may make available future iOS Software Updates for your iOS Device. The iOS Software Updates, if any, may not necessarily include all existing software features or new features that Apple releases for newer or other models of iOS Devices. The terms of this License will govern any iOS Software Updates provided by Apple that replace and/ or supplement the Original iOS Software product, unless such iOS Software Update
is accompanied by a separate license in which case the terms of that license will govern.

And FaceTime didn't go away. Update your software and it will work just fine.

 

[C DM]

Wait a minute, here. This is something that has been thrown about on this thread fairly often, and it just doesn't ring true.

Apple did update 6. It is 6.1.6. Just because 6.1.6 is not available for your device doesn't mean that Apple is not supporting 6.

There are currently 11% of all iDevices using iOS 6. I am willing to venture a bet with you that the majority of that 11% are 3GS's or 4th generation iPod Touches, and that only a small minority of that 11% are devices capable of running iOS 7. I would even go so far as to suggest that of that small minority, that the vast majority of those users simply don't know or care about an update and that only a very small minority of that small group (I would venture a guess that actual percentage is measured in the thousandths or hundredths of a percent) are refusing to upgrade on purpose for whatever reason, be it aesthetics or performance issues, etc.

My point is, Apple has made a decision to support as many devices as possible with the latest software, to keep its user base safe and secure, and have access to as up-to-date software and features as possible - this in contrast to ALL other mobil OS suppliers currently out there on the market. They do this in a very simplified way, so that the average consumer only has to follow a couple of prompts and tap their device a couple of times to stay updated. They don't have to go to a website, search through a bunch of different version numbers, find the right one for their device, risk bricking their phone, deal with SHSH blobs, root directories, etc.

I guess you would rather that only the newest devices were allowed to use the latest software instead? Or that iOS was like Android in the sense that the user was one their own as far as updating their software, because the hardware manufacturer doesn't or can't provide support for the software?

Apple is not twisting your arm to stay a customer. If you don't like it, you are welcome to switch platforms. The vast majority of Apple customers disagree with your view, and you might be better off moving to a different platform.

Apple provides updates to OS X Lion and Mountain Lion even though Mavericks has been out for some time now, even for Macs that can run Mavericks. The same model isn't being used for iOS even though Apple has more than enough experience and knowledge to be able to do it. Seems like it's becoming more and more necessary too when Apple's own screw ups are starting to break perfectly functional things and/or put users at risk through extremely simple yet really bad bugs that lead to huge security holes.

 

[MyopicPaideia]

I repeat, features of a product cannot go away.
Again, a product I bougjt with X features must maintain such features all it"s life until it dies.

I thought that this was already known.

And I repeat that no features have been refused to you. It is you the user who actively choose to gimp your device when the manufacturer has provided you with a completely free and simple to apply fix to restore your devices functionality while you insist on on using software with known security issues.

 

[C DM]

And I repeat that no features have been refused to you. It is you the user who actively choose to gimp your device when the manufacturer has provided you with a completely free and simple to apply fix to restore your devices functionality while you insist on on using software with known security issues.

From Apple's iOS terms and conditions:

And FaceTime didn't go away. Update your software and it will work just fine.

Changing a whole bunch of stuff on your device just to get back something that should be functional to begin with and something the manufacturer themselves broke doesn't make for a fix. It perhaps makes for a workaround or something of that nature, but that is not the same thing as actually simply fixing just the issue that they themselves broke.

 

[oldmacs]

The problem is between the keyboard and the chair.

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I'm not siding with Apple as much as I think most of these IOSixers are a little over zealous. I haven't seen any valid reasons, except "it ran slow when I upgraded", which might have been true for 7.0.0, but has since been fixed. I really don't care. I use several older versions of Mac OS at work and it doesn't bother me. There's really no reason not to be on 7.1 right now. Zero.

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Wow this is the first icon complaint I've seen in like a year. I didn't know those people were still complaining. Build a bridge and stuff.

Funny that.. While I love iOS 7, It does run slower on my iPhone 4 and on my iPad 2. Considering that these devices ran faster and had longer battery life on iOS 6, that gives VERY good reason to stay on iOS 6. Also I know a lot of people who have updated and hate it... Some don't like that there is too much white for their liking. People have the right to not like iOS 7, and not be told they are wrong, given that liking/disliking iOS 7 is quite subjective. I note that from people's signatures most of the people saying 'stop complaining and update' all have iPhone 5S's and iPad Airs and thus would not have to put up with slow iOS 7.. not everyone has the money to constantly update so staying on iOS 6 (besides the security issue) makes perfect sense.

 

[Rogifan]

Changing a whole bunch of stuff on your device just to get back something that should be functional to begin with and something the manufacturer themselves broke doesn't make for a fix. It perhaps makes for a workaround or something of that nature, but that is not the same thing as actually simply fixing just the issue that they themselves broke.

Changing a whole bunch of stuff? My goodness this thread is getting into hyperbolic territory now. What is the "whole bunch of stuff" you have to change on your device if you upgrade to the latest software?

 

[C DM]

Changing a whole bunch of stuff? My goodness this thread is getting into hyperbolic territory now. What is the "whole bunch of stuff" you have to change on your device if you upgrade to the latest software?

So iOS 7 is the same as iOS 6 with the only change being that FaceTime works? Or are there more than just a few other changes as well? So that's not changing a bunch of stuff? Why are people taking about others going to iOS 7 and how much better it is and all that if it doesn't really change anything except getting FaceTime to work and maybe just a few small things here and there?

 

[oldmacs]

And I repeat that no features have been refused to you. It is you the user who actively choose to gimp your device when the manufacturer has provided you with a completely free and simple to apply fix to restore your devices functionality while you insist on on using software with known security issues.

Its like if I bought a mid sized car from Toyota 2 years ago and due to a manufacturers defect, my engine stopped working and the car is still under warranty. Toyota then say that they will replace the existing 2.4 litre engine with a 1.3 litre engine and call it a fix meaning my car is much slower now, instead of just fixing/replacing the current engine.

 

[MyopicPaideia]

Apple provides updates to OS X Lion and Mountain Lion even though Mavericks has been out for some time now, even for Macs that can run Mavericks. The same model isn't being used for iOS even though Apple has more than enough experience and knowledge to be able to do it. Seems like it's becoming more and more necessary too when Apple's own screw ups are starting to break perfectly functional things and/or put users at risk through extremely simple yet really bad bugs that lead to huge security holes.

Yeah, and the model is different for desktop computing, where high levels of computer literacy amongst the user base is the assumption, not the exception. In the realm of mobile computing the opposite is the case.Iin addition to that, Lion and Mountain Lion actually cost the user extra money to upgrade to, so there is probably a more legitimate sense of obligation, and in fact business sense in continuing support and availability of those versions. Expect this paradigm to change with the switch to free major version upgrades of OSX going forward.

I applaud Apple for being the only smart phone and tablet manufacturer who make upgrade and update paths easy and inclusive to the average consumer rather than exclusive and complicated.

 

[Rogifan]

Apple provides updates to OS X Lion and Mountain Lion even though Mavericks has been out for some time now, even for Macs that can run Mavericks. The same model isn't being used for iOS even though Apple has more than enough experience and knowledge to be able to do it. Seems like it's becoming more and more necessary too when Apple's own screw ups are starting to break perfectly functional things and/or put users at risk through extremely simple yet really bad bugs that lead to huge security holes.

You're right, Apple isn't using this model with iOS. I wasn't aware that was news to people. I guess if people want to force Apple to do that for iOS then start a campaign and flood Tim Cook and Craig Federighi's inboxes with emails. Or get a lawyer and sue Apple for not allowing you to install whatever software you want on your iPhone and/or iPad. Or really stick it to Apple and go buy a Windows or Android device.