Just change the title of the thread to "I want to steal an iPad. Please tell me that's ok." That way, people don't have to waste their time trying to convince you otherwise, which is exactly what's happening.
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iPad iPad Air package lost in delivery, got a refund, then the package showed up.
- Thread starter kjay80
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Just change the title of the thread to "I want to steal an iPad. Please tell me that's ok." That way, people don't have to waste their time trying to convince you otherwise, which is exactly what's happening.
My thoughts exactly.
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Here is my question to the OP...
Are you coming here because you want to keep it and you want people to make it ok for you?
OR
Do you think you should send it back, but if enough people say to keep it you will feel ok doing it?
Whichever it is, there is your answer.
I guess I got my answer.
I'd return it. Call them up and explain it. You never know, they might just tell you to keep it since you were honest enough to report it.
Now if you actually signed for it, that's a different story.
Also, when a package gets "lost" through FedEx or UPS, they will do a trace on it where they can see the progress of the package and the driver will stop back to your house to verify it is actually lost. This happened to me once and I had to sign a form stating I definitely did not receive it.
Now if you actually signed for it, that's a different story.
Also, when a package gets "lost" through FedEx or UPS, they will do a trace on it where they can see the progress of the package and the driver will stop back to your house to verify it is actually lost. This happened to me once and I had to sign a form stating I definitely did not receive it.
come on now, so if go to a super market and I give the cashier a $5 bill when she thinks it was a $20 and breaks change for that, I should just keep the change?
Stealing is stealing. An grown arse man with a decent upbringing should understand that you don't steal!
No. Some of us know the difference between right and wrong without having to think about it.
Your analogy is stupid. Your comparing someone losing then finding his iPad stealing. He paid for insurance, apple and UPS are getting paid for it. Now your telling him to pay one them twice. Come on thats the stupidest thing that I have ever heard. Do you think the insurance company is losing money? He was inconvenienced and no one else. It was the shippers fault. Let them pay.
Sure, fantasize about it then do the right thing, maybe they will tell you to just keep it, maybe they'll ask you to return it but give you a case for doing the right thing.
Maybe they'll do nothing and you'll just pay for it and everything will be as it should be.
This world would be a better place if people chose to do the right thing and didn't try to constantly capitalize on other people and/or take advantage of their mistakes.
It's just an iPad and it's only money, at the end of the day you only have the stuff you're made of and if you're the kind of person that the stuff your made of lets you take advantage of other people's mistakes then this forum can't fix you. For the sake of my family I hope you raise your family better than this.
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You know you can cancel a claim right? It's not like it's written in stone, they have a whole department that handles this stuff.
it's not stupid - stealing is stealing; it's stealing in another form. Get you're morals straight!
I think you would see a prostitute getting raped by someone and just walk by and say, she deserved it because she's a whore. The difference here is that he KNOWS his iPad has arrived after he got a refund. Sure it was a mistake but you don't go and collect just because you need to "let them pay". This world needs more people with moral values and ethical principals.
The sender cancels claims and Apple is not going to cancel it. He can call or you can call and they will tell you the same thing. This occurrence is common. The iPad was delivered to him because nobody in the system wants it after a claim is made. Its just how it works.
So because the insurance company is not losing money, it's ok to keep something that doesn't belong to you?
Do the right thing. Period. Regardless of who makes/loses money. Show some backbone. Either that or run for Congress. Looks like you would fit right in....
This is not the same as losing an iPad that he already owns and then finding it. Since we was issued a refund it is no longer his iPad.
They issued a refund to him. It's not like he is paying double for the iPad.
Your response and "rationalization" is stupid.
Oh also, it's "you're" not "your" in your second sentence.
They probably processed the refund before they made the claim. Apple may even check the tracking themselves and re-bill him for it.
I've canceled claims for customer's before with FedEx freight, we had other items that would up in some FedEx holding facility that were part of claims when they turned up. Some things we couldn't get back because of insurance, some things we could, this was explained to me by my rep. I think this is soon enough here for the OP to at least call and find out.
I'm sure Apple has a polling system where they will check the tracking number. The person probably refunded the money and put the order in a queue for claims, hopefully they'll re-track before making a claim or the shipping company will check tracking and deny the claim to Apple as it was delivered.
Its how the system works. He ordered something and paid for insurance. It was lost, so a claim was made. After the claim was made the shipping company delivered it. Apple got paid and so did UPS. He was inconvenienced and is the customer. Its his merchandise because apple was PAID. Do you understand that? He didn't steal anything. You make no sense.
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I agree. Just call Apple. If they say keep it, then keep it. If they charge you again they charge you again.
Then you can move on with a clear conscience that you did the right thing either way.
I agree that he should call. I also am 100% sure that the claim was made because it was delivered. Apple is not losing money for shipping, they just aren't. The claim was made digital as soon as the package was lost.
By your logic it should now belong to the insurance company since they paid Apple for it.
So if you bought and iPad and I walked in to your house and took it is it now mine? You paid Apple for it.
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Just because the insurance company paid out doesn't mean keeping is not stealing.
If you keep something that doesn't belong to you, that is stealing.
If you are paid an insurance claim for a loss you did not suffer, and you keep the money, that is stealing.
If an iPad falls off the truck, and you find it, and you don't return it, that's stealing.
This is not rocket science. This is not a difficult decision. Doing the right thing in this case is very, very easy. Not sure why you are getting confused with the fact the insurance company paid. They made a mistake. No need to compound that mistake with a theft.
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As a UPS Store franchise I can assure you they just don't "give them the money." It takes weeks to pay out and FIRST they look for all the tracking of the missing package. Besides, in all likelihood Apple "self-insures" which simply means they don't pay for insurance because in the long run the cost of all the insurance would far exceed the cost of the loss of a "few" items (few is a relative term vs the millions they ship).
However, if you look at the tracking number and 2-3 weeks from now it shows nothing (or claim FINALIZED) and you haven't yet had the police at your location you are probably safe to keep it (not that I would recommend it).
You bring up a good point. I am sure that UPS has an entire department that works to investigate these claims. I wouldn't imagine that they just shrug and take a loss of a few hundred dollars.
I've had, I think it was FedEx, where we didn't get money back, and it took months, because eventually the tracking showed up as delivered. We didn't sit there and check tracking but I guess the insurance company did. It sucked because we lost our authorization on the card and when we'd call people up sometimes they didn't want to pay. We didn't store card #s so we couldn't re-bill it and we'd just have to eat it. That really hurt, there were months where we needed every penny, not saying Apple is like this but still, it's really the principle.
Sometimes other people who called up and told us it came after they told us it didn't (where usually we re-sent the order) and we'd just call them and let them know. Then we had to pay for return shipping to get one of the items back. I'm sure some people got through the cracks like the OP here, I guess seeing it from an ecommerce point of view, I hope he just calls and at least tries to do the right thing.
Claims for us usually took 1 - 3 months I'd guesstimate to come to a resolution. I'm sure Apple has a way different kind of agreement and stuff, but I guess as an honest person who has seen the retailer side of it all, I agree with you, I hope he calls.
The police aren't coming to your location(terrible thing to say). I delivered for UPS during a holidays season and I always had to deliver lost packages that were claimed or not claimed.