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I've had, I think it was FedEx, where we didn't get money back, and it took months, because eventually the tracking showed up as delivered. We didn't sit there and check tracking but I guess the insurance company did. It sucked because we lost our authorization on the card and when we'd call people up sometimes they didn't want to pay. We didn't store card #s so we couldn't re-bill it and we'd just have to eat it. That really hurt, there were months where we needed every penny, not saying Apple is like this but still, it's really the principle.

Sometimes other people who called up and told us it came after they told us it didn't (where usually we re-sent the order) and we'd just call them and let them know. Then we had to pay for return shipping to get one of the items back. I'm sure some people got through the cracks like the OP here, I guess seeing it from an ecommerce point of view, I hope he just calls and at least tries to do the right thing.

Claims for us usually took 1 - 3 months I'd guesstimate to come to a resolution. I'm sure Apple has a way different kind of agreement and stuff, but I guess as an honest person who has seen the retailer side of it all, I agree with you, I hope he calls.

We are talking about apple. They as are most large companies insured for this stuff. Its a totally different process and believe me that they don't what the product back.
 
We are talking about apple. They as are most large companies insured for this stuff. Its a totally different process and believe me that they don't what the product back.

Two questions...

1. Why don't they want the product back?

2. Based on the ethics you have displayed here why should we believe you?
 
We are talking about apple. They as are most large companies insured for this stuff. Its a totally different process and believe me that they don't what the product back.

It doesn't matter. If they don't want it back, they will thank you for trying to return it and let you keep it.

It doesn't matter what they would do. What matters is what YOU would do. You need to do the right thing even if no one is looking, even if no one cares. You need to care. Wow. Just wow. This makes me so sad. :(
 
Really need to call Apple...Chances are, they CANT take it back, just like they cannot take back a lost ipad...If they cannot cancel the claim, they'll prob tell you to keep it.

In the end, let apple make the choice.
 
Equivocate all you want. One course of action is illegal in most places, the other (in those same places) is not. The question is whether or not you want to be a lawful citizen. Is a few hundred dollars even worth giving this any thought???

Call Apple. Be honest. See what they say.
 
If you are seriously thinking about not calling Apple about it, at least give it to charity. Heck, adopt an Angel from the Angel Tree and give to them.

----------

It doesn't matter. If they don't want it back, they will thank you for trying to return it and let you keep it.

It doesn't matter what they would do. What matters is what YOU would do. You need to do the right thing even if no one is looking, even if no one cares. You need to care. Wow. Just wow. This makes me so sad. :(

I agree here - call them and if they let you keep it, donate it to charity or to some kid for Christmas.
 
I can't believe people are actually trying to rationalize that it's okay to keep it.

Also, I wonder if Apple puts the serial number of these lost iPads in their stolen device list, just waiting for someone to activate it. Not sure if they do or not, but that would be karma.
 
What should I do?
If I keep this, would they track me down?

Judging by the way you asked the question, I am going to assume that you have already made the decision to keep it. Clearly, you are not really asking what you should do. That is not a valid question. You already know what you should do (at least I hope you do). You are more concerned about whether or not you will get caught. Somehow, a bunch of people telling you that you will not get caught will make you sleep better at night. This may also just be your way of "bragging" to the world that you got an iPad Air for free.

I hope you are young and do not yet understand the implications of your actions. If you are an adult, I don't want to live on this planet anymore.
 
Obviously the question is not what you should do. We all know what SHOULD be done.

The question is what would you, random internet community, do?

And I can honestly say if it happened to me, I would do nothing. I would set the money aside and should anyone come looking for it, gladly pay it. I wouldn't lie. And I wouldn't post about it in a public forum.

If months passed and they didn't come looking for it, I would consider it a "universal correction in my favor". I would donate a portion to my favorite charity and that would be that.

(And yes I know this is a rationalization. I rationalize everything. It's the reason I typed this on a iPad Air I didn't need. It's the reason I eat like a pig after I exercise. At least I'm being honest).
 
a "universal correction in my favor".
What "correction"? Keeping a product that you told the company that you did not receive is a "correction"?

I would donate a portion to my favorite charity and that would be that.
So performing a good deed cancels out a bad deed? That is not how life works. Clearly, since you feel the need donate to a charity, you already know that you would feel guilty. Why not just be honest from the start?
 
Let Apple know what happened.

I understand it's very tempting to want to keep it, but you have the opportunity to do the right thing here. Take advantage of that opportunity.

In the end, if you give it back it's no detriment to you, financially or otherwise. So why not do the right thing?

Chances are apple may say just to keep the device. Either way, you'll have a clear conscious.
 
What "correction"? Keeping a product that you told the company that you did not receive is a "correction"?


So performing a good deed cancels out a bad deed? That is not how life works. Clearly, since you feel the need donate to a charity, you already know that you would feel guilty. Why not just be honest from the start?

First off, this is hypothetical. I didn't tell anyone I didn't recieve anything. I would not lie. If UPS says they lost it and refunded it, then later found it and delivered it I would not set the record straight.

Second, of course I would feel guilty. Just a little though. And not for long.

Three, clearly there are a lot of great people on this board. You are all correct about what you should do. I'm just telling you what I would do.

And last, I sure as heck won't be made to feel guilty about my honest answer to a hypothetical.
 
karma will get u if u feel bad about it. if u don't and in all honesty its someone else's fault then keep it. life goes by how you react to it, not just what you do. be a person of character, your not going to enjoy an ipad you didint pay for because of the memories and constant re thinking it. every webpage you read will be distracted by " should have i return this "

but if none of that bothers you keep it ! apple has way too much cash anyway
 
Let Apple know what happened.

I understand it's very tempting to want to keep it, but you have the opportunity to do the right thing here. Take advantage of that opportunity.

In the end, if you give it back it's no detriment to you, financially or otherwise. So why not do the right thing?

Chances are apple may say just to keep the device. Either way, you'll have a clear conscious.

Or you just let them run your card for the payment.
 
Something similar happened to me I ordered a SSD drive from BestBuy.com. They shipped the product with UPS. There was a train derailment that had the shipment on it. 5 days went by I called UPS and they said they are not sure when or if my delivery will ever get to me They said call the company you ordered from and let them know. I called Best Buy they sent me a new product and shipped it to me 2 day air. I asked what do I do if the other shipment comes she said well I guess you can it drop it off at any of our retail stores. The day after the delivery I got the other SSD drive. I went into the local Best Buy store and told them the story. She said that she can only do a return and can't accept the product unless a refund is given. I said ok but I have one already she said sorry that is all she can do she said call Bestbuy.com . So I did kThe woman didn't know what to do so she put me on hold for 10 mins came back and said her supervisor told her that I can keep both that it was already written off. I tried to be honest and return but they will not take it back. So there is a good chance Apple will do same . I guess companies inventory systems have trouble excepting products that come in with out the normal means of purchasing and returns. So if they say keep it consider it a BYGO they most limey brake even on the transaction thats why they must be ok with it.
 
Call Apple, tell them the situation. If they say you can keep it, keep it. If they want it back, send it back. If they want you to pay for it, pay for it as you won't be out any more money than you would have been originally. Do the right thing!
 
Call Apple, tell them the situation. If they say you can keep it, keep it. If they want it back, send it back. If they want you to pay for it, pay for it as you won't be out any more money than you would have been originally. Do the right thing!

I would call, if anything they will probably do something for you if you call. Lets put it this way. A few years ago I went to a busy grocery store. The cashier for some reason gave me 120 dollar back instead of the 26 or something I had coming. I went and decided to say something. They gave me a large gift card. Not 120 dollars big but a good amount because they simply said, no one does that. You might get to keep it or you might get a free case or something out of it. Worse case if they sound like they aren't giving you anything, joke and say something like, who actually calls to tell you guys that they ended up getting it after all.
 
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