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Carrier iPhone 11, Pro, Pro Max (2019) AT&T US Pre-orders, Orders and Delivery Status Thread

Which version will you be purchasing?

  • Total voters
    330
Someone dropped the ball. My phone had a delivery date of 9/20. It was a preparing for shipment until 20 minutes ago. I called ATT this morning and said I would have my phone delivered today. Finally, just got FedEx tracking. They shipped it today and will have special Saturday delivery.
 
Foxer said:
Mine was supposed to deliver today since I ordered (Friday 8:03 eastern). yesterday it went to "preparing to ship" and nothing since. No date, no nothing. 11 pro max MG.
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KG5429 said:
Someone dropped the ball. My phone had a delivery date of 9/20. It was a preparing for shipment until 20 minutes ago. I called ATT this morning and said I would have my phone delivered today. Finally, just got FedEx tracking. They shipped it today and will have special Saturday delivery.
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I am in the same boat but with absolutely no update. Still at "Preparing for shipment". I hope that if they cannot deliver today that Saturday is an option. Fingers crossed, but again I have absolutely no update or email.
 
DMaki650 said:
I'm in the same boat. Mine says it's in Milwaukee as of 4:45am and I live in central wisconsin. The tracking info hasn't been updated since then. Getting kinda irritated at this point. It still shows that it's gonna get delivered today. The crappy thing is that in my town FedEx and UPS do NOT deliver on weekends. So if it doesn't come today I'll be without my new phone ALL the way until Monday. >_>
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i just checked and now it saying it departed from Indianapolis at 10:42 am smh; its going through fedex but im not sure if they deliver on the weekends...i just dont see me getting it today by 8 pm
 
Foxer said:
Mine was supposed to deliver today since I ordered (Friday 8:03 eastern). yesterday it went to "preparing to ship" and nothing since. No date, no nothing. 11 pro max MG.
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Yep. ATT doesn’t have a clue why or when I’ll get it either.
 
Aceroller said:
I am in the same boat but with absolutely no update. Still at "Preparing for shipment". I hope that if they cannot deliver today that Saturday is an option. Fingers crossed, but again I have absolutely no update or email.
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Try the online chat about your order status. I am not sure if that helped to push mine for saturday delivery or not.
 
I just got off the phone with AT&T. I ordered my 11 pro silver 64gb at 6:56am CST on 9/13 with a delivery of 9/19 that got changed the next day to 9/20. They said it will be shipping tomorrow as it's in progress but wont deliver tomorrow. I'm not mad about it, just wondering why it's not shipped yet if I was able to actually pre-order before the actual 7am preorder event.
 
iDrummer3 said:
Yep. ATT doesn’t have a clue why or when I’ll get it either.
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I talked with AT&T when mine did the same thing after showing 9/20 delivery all week. She said it was back ordered and could give me no date. That doesn't seem right. They always have a date, even if it's farther in the future than you would like.
 
jmonte2016 said:
I just got off the phone with AT&T. I ordered my 11 pro silver 64gb at 6:56am CST on 9/13 with a delivery of 9/19 that got changed the next day to 9/20. They said it will be shipping tomorrow as it's in progress but wont deliver tomorrow. I'm not mad about it, just wondering why it's not shipped yet if I was able to actually pre-order before the actual 7am preorder event.
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That makes no sense. I ordered an iphone 11 pro 64g at 8:30 EST 30 minutes after launch. Mine shipped today with delivery tomorrow.
 
jmonte2016 said:
I just got off the phone with AT&T. I ordered my 11 pro silver 64gb at 6:56am CST on 9/13 with a delivery of 9/19 that got changed the next day to 9/20. They said it will be shipping tomorrow as it's in progress but wont deliver tomorrow. I'm not mad about it, just wondering why it's not shipped yet if I was able to actually pre-order before the actual 7am preorder event.
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I ordered a 256gb grey Pro Max and a 64gb grey Pro Max through the AT&T website on the 13th, around 10:00AM EST. Up until yesterday, the delivery date was 9/20 on the AT&T website. I got a USPS (it's weird that I seem like the only one going USPS) tracking number around 11AM PST yesterday, but didn't get an actual scan until 9:50 PM, and it was at a sorting facility in Texas. It hasn't had another scan since then (12 hours have passed), and says it is being delivered by Saturday at 3PM. I wonder if there's any chance I'll still get it today?
 
I am on AT&T Next or whatever they're calling it these days... This is my first year of it. Once I get my new Pro Max delivered today and transfer everything... How do I return my old phone to AT&T? Will they ship me a box and return label?
 
Now told that it would be 5-7 business days. Even though web site says preparing to ship.
 
Last edited:
caleski said:
MG 256 Pro Max

side note: I find it funny that my mom, who doesn’t care about tech things, will get her phone on time. Where as I, a crazed tech person, will have to wait.... haha
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Take it with a grain of salt. I have chatted with different AT&T reps today. Some say back ordered, some say I will definitely get it today. The last one said that since I ordered 2, they will come together today and not to worry. Who knows?
 
Aceroller said:
Take it with a grain of salt. I have chatted with different AT&T reps today. Some say back ordered, some say I will definitely get it today. The last one said that since I ordered 2, they will come together today and not to worry. Who knows?
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You’re right. Not enough to warrant going crazy haha. I’m hoping someone who is in a similar situation as us reports back with good news.
 
I've spoken with three reps and got "I don't know," "Today," and "5-7 business days" as answers. But the 5-7 days rep seemed the most competent, FWIW.
 
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