Any ideas guys?Hey guys I screwed up. I chose the wrong plan from att when I checked out with Apple. Should I cancel and rebuy? If I cancel, will att give me my eligibility back ASAP so I can buy another phone right away? Thanks.
Any ideas guys?Hey guys I screwed up. I chose the wrong plan from att when I checked out with Apple. Should I cancel and rebuy? If I cancel, will att give me my eligibility back ASAP so I can buy another phone right away? Thanks.
Hate to say it, but you likely will need to call AT&T to verify this, likely none of us will be able to give you a solid confirmation. If you changed your plan with the preorder, you will likely want to check with you provider before canceling the order.Any ideas guys?
Maybe call AT&T and ask?Any ideas guys?
Your 2nd bullet isn’t accurate. Ordered phone for my son through installment plan from my phone.
I have cancelled in the past to change an order and it took a few hours to reset. It wasn't automatic because you have to wait for the order to cancel in their system.Any ideas guys?
I'm not saying it "should be" that way but I don't know why anyone wouldn't expect the U.S to be first since Apple is a U.S company. I don't expect UK-based companies to pump out products in the U.S at the same time as customers get it in the UK. That would be great but I wouldn't expect it.America first it seems
That type of perfect world makes sense if this was just a standard semi-popular product from an semi-popular company. People are clamoring for new iPhones, especially since some Apple stores are still closed so nearly everyone is ordering online so guaranteeing times once you place your product in the cart is very unrealistic.I'm thinking there should be a 5 minute order delivery date guarantee lock-in of sorts once you put the phone in your cart. Then if the actual check out process takes a few minutes so be it.
I put a blue 256 in the cart with a delivery date of 10/23. By the time I got through the payment it then came back with order details showing delivery of 11/3-11/6. That is just not right. Why even give an initial date at all if it will not be honored?
I suggest to Apple that once a customer starts an order the item is tagged from inventory once placed in the cart. If actual checkout doesn't happen within a certain timeframe then you lose your "place in line" and have to start over.
Frustrating.
A forum member can't even be realistic and realize that it's MR's fault for posting an article too early? SMHA trillion dollar company can't have a store go live on time?
Not that it helps but I recently had to go with AT&T for rural copper line internet. There was no mention whatsoever of an installation fee. Even triple checked my screenshots of the web as I set up the order. After the technician was here and set up the modem/router I got a higher than expected bill. Yes, a $99 fee for installation.is AT&T so desperate for money that the have to charge me an activation fee of $30 when I buy a new phone ?? Really AT$T??? really?
My 12 Pro Pacific Blue did slip to October 30-Nov 3 even after only about 5 minutes in. I am wondering if Apple underestimated the demand for the blue variant of the Pro models.
Considering there's a pandemic and some stores are still closed more people are ordering online this time around then ever before.Wow! I can't believe their site crashed. When was the last time a phone launch did that?
What is up with this trillion dollar company? I sat on their website trying to order and getting long pauses and bad gateways. I then grabbed my phone and placed my order for my 256GB blue Pro in less than 3 minutes.
I have this with Verizon each time I upgrade, and usually I can call and get their $60(!?) activation fee overturned, just on the basis I have been with them over 10 years.Not that it helps but I recently had to go with AT&T for rural copper line internet. There was no mention whatsoever of an installation fee. Even triple checked my screenshots of the web as I set up the order. After the technician was here and set up the modem/router I got a higher than expected bill. Yes, a $99 fee for installation.
I went round and round with customer service about this charge when it was supposed to be free. Basically told that was too bad and additionally if I cancelled there would be an early termination fee. And again, nowhere in my paperwork is there any wording that mentions a minimum contract period or termination fee.
As soon as I can get rural internet over cellular I am dumping AT&T and never, ever buying services from them again. I had cell with them years ago and left over poor customer service and now I remember why. I agree, a $30 activation fee is pure greed. Especially if you do it yourself over the web.
LOL using Microsoft and Google products to buy an Apple product. 😂I tried Microsoft Edge first. Then tried the app. I finally had success using Chrome.
Supply is holding on really well. I think Covid-19 has had a massive effect on people's ability to spend thousands of dollars on phones that never leave the house.
Those of you who tried the web site, my condolences. The Apple Store app has generally been the most reliable way for at least the past 5 years.
I have this with Verizon each time I upgrade, and usually I can call and get their $60(!?) activation fee overturned, just on the basis I have been with them over 10 years.
Activation fees are absolutely stupid. It doesn’t cost that much to add the phone ID to the server/DB and activate the line with the new computer tech we have now a days.
Unlike preorders for the PS5 and the XBOX Series X which people want on launch day so they can play multi-player and the fact that there is a very short supply on these products I often wonder why people need an iPhone sooooo badly on the day of preorder. It's not like Apple will run out. I've never known Apple to completely run out of iPhones. At worst they've run out of a color and restocked in less than a week. All this clamoring over an iPhone is just silly.
Send 3 back.. You can never be sure what they look like until you see them in the flesh. Plus the camera bit.. looks a different finish to the back..The **** you gonna do with 4 phones?
I've been Apple-exclusive on Macs for the past 25 years and Apple-exclusive since the first iPhone. Maybe you don't live in the U.S? There hasn't been a stock problem here. The XBOX and PS5 are completely sold out on Pre-orders on the first day and won't be available until well after launch day in late Nov-Dec. Demand for Apple's products has never been so high that Apple sold out of all preorders. At least with gaming machines there are professional gamers that use them for a living. NOBODY needs an iPhone so bad that they can't wait. SMHAre you new to this? There have been several years where people who didn’t preorder were waiting until almost December to get their phones. Apple literally “runs out” of the initial batch and they have to make more. That takes time. Where are you getting less than a week from? Your post does not reflect reality whatsoever. Comparing and xbox to an iPhone is a joke, Apple has demand like no one else.
Pacific Blue does seem to be the preferred color this year. I ordered black but date slipped somehow after I completed order. It said Oct 23 as I was placing it.My 12 Pro Pacific Blue did slip to October 30-Nov 3 even after only about 5 minutes in. I am wondering if Apple underestimated the demand for the blue variant of the Pro models.
Same here. Very disappointing.I'm thinking there should be a 5 minute order delivery date guarantee lock-in of sorts once you put the phone in your cart. Then if the actual check out process takes a few minutes so be it.
I put a blue 256 in the cart with a delivery date of 10/23. By the time I got through the payment it then came back with order details showing delivery of 11/3-11/6. That is just not right. Why even give an initial date at all if it will not be honored?
I suggest to Apple that once a customer starts an order the item is tagged from inventory once placed in the cart. If actual checkout doesn't happen within a certain timeframe then you lose your "place in line" and have to start over.
Frustrating.