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This is what Apple just told me... “The preorders are on a plane now for Friday delivery / once the phones land and are received into the United States you will get shipping / tracking updates.” He also said... “I would be surprised if you didn’t get it Friday. The orders are prioritized”... still doesn’t make sense as to why we cannot view any tracking info but other people ca
Makes no sense as others from Verizon and ATT were able to track them from China.....and had tracking days.....I just got off wirh ATT no updates. I'm not happy
 
Ugh this is the worst. Ordered at ATT....still says preparing to ship. Still says delivery date 13th. No shipping info from any carrier. Guess I'm screwed?
You’re still getting it on Friday at some time during the day. You may not be able to track it to the square mile it’s currently occupying, but you’ll get it on Friday :) Don’t mistake a lack of detailed information for the inability for UPS or FedEx to get it to you on the day specified.
 
Ugh this is the worst. Ordered at ATT....still says preparing to ship. Still says delivery date 13th. No shipping info from any carrier. Guess I'm screwed?
From other post I think Fed ex ships for Att, you may be able to set up an account with fed ex..not sure how it would work as far as tracking numbers go. Hope that helps
 
You’re still getting it on Friday at some time during the day. You may not be able to track it to the square mile it’s currently occupying, but you’ll get it on Friday :) Don’t mistake a lack of detailed information for the inability for UPS or FedEx to get it to you on the day specified.
I do know that AT&T hasn't provided tracking to anyone yet, but I have accounts with Fedex and UPS. Both tell you when you have a package coming in advance and NADA. That's my concern for Friday
 
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I do know that AT&T hasn't provided tracking to anyone yet, but I have accounts with Fedex and UPS. Both tell you when you have a package coming in advance and NADA. That's my concern for Friday
I understand, and that’s kinda what I’m saying. If you didn’t have accounts for FedEx and UPS, you’d just be waiting for your shipping notification on Thursday or Friday. Those tools likely work best for tracking normal packages from origin to destination and not so well for special shipping instructions like they’re under now (deliver to depot, hold for delivery, etc.)
 
Finally I am now able to look on the UPS APP and have tracking info. On schedule for Friday. Just departed from Alaska.... finally I can rest easy 😊. It’s on the way
 
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Finally I am now able to look on the UPS APP and have tracking info. On schedule for Friday. Just departed from Alaska.... finally I can rest easy 😊. It’s on the way
Same I just typed my number and found it, its not showing up in my my choice yet but also this is what is says [Order Processed: On its Way to UPS] does this mean that it is still in China?
 
Does yours still say preparing to ship?
Yep it does still say that on the Apple site. My guess is it will update on Apple site later today or tomorrow morning. So it does appear to whoever preorder theirs and it gave them a delivery of 11/13, you can rest assured and it’ll be delivered on time.
 
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My iPhone 12 Pro Max Pacific Blue is on the way as well via UPS. UPS app is showing that it departed Anchorage, AL. But App Store app is still showing my status as "Preparing to Ship". I believe I will get that on Friday 11/13.
 
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Same I just typed my number and found it, its not showing up in my my choice yet but also this is what is says [Order Processed: On its Way to UPS] does this mean that it is still in China?
I think it’s in anchorage Alaska. That’s what mine says. And the Apple rep I texted earlier did say all the preordered phones are on the plane on their way to the states and the Apple site will be updated with tracking info once they’re in the states
 
I think it’s in anchorage Alaska. That’s what mine says. And the Apple rep I texted earlier did say all the preordered phones are on the plane on their way to the states and the Apple site will be updated with tracking info once they’re in the states
I wish this applied to.me. Ordered AT ATT
 
I think it’s in anchorage Alaska. That’s what mine says. And the Apple rep I texted earlier did say all the preordered phones are on the plane on their way to the states and the Apple site will be updated with tracking info once they’re in the states
Thank you so much it probably is in Alaska.
 
I have no number to enter in UPS. I always check my order on Apple website. That’s all. It keep saying preparing to ship for 5 days
Like ur phone number you used to make ur order go to tracking by reference on Ups and enter that
 
Like ur phone number you used to make ur order go to tracking by reference on Ups and enter that
Thank you so much. I already see mine. It says in transit. I don’t have an account to see full tracking history.
 
Makes no sense as others from Verizon and ATT were able to track them from China.....and had tracking days.....I just got off wirh ATT no updates. I'm not happy
Just wanted to add my experience. Ordered the Pro Max on Apple's site last Friday 20 minutes into the preorder time since I couldn't get on the website. It gave me a 11/13 delivery date. I'm also not getting a tracking number when I look up my order, but yesterday I did learn a trick to enter my phone number used on the order on UPS' site under Track by Reference # and then under Shipment Reference. It gave me the last four of the tracking number and said In Transit. When I registered for MyChoice on the UPS site it gave me the whole number and looking at the details, the phone has been moving since the 7th. Left China, then Hong Kong, and departed Anchorage, AK 12:24 AM yesterday morning. That was the last location posted. So it's in the US, but still nothing on Apple's site to show it shipped. So anyone trying to get the full tracking number, try that. But everything indicates that my delivery date is accurate.
 
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Thank you so much. I already see mine. It says in transit. I don’t have an account to see full tracking history.
Anyone can sign up for MyChoice on UPS. It's free. You can also try calling UPS and tell them what you're able to see by putting your phone number in with the last four of the tracking number and see if they can enter that, as well, to give you the full number. It's their system, so you would think they could see that to give you.
 
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I’m on the same predicament the other AT&T users are. I ordered right away when I could last Friday (7:00 am CT) and sadly no tracking information found on UPS or FedEx.

I’d at least like to see it moving somewhere in the world like others can. Driving me nuts.
 
That's weird AT&T wouldn't be the same. I'm going to check quick with someone I know that ordered from AT&T to see if they're experiencing the same thing.
 
Anyone can sign up for MyChoice on UPS. It's free. You can also try calling UPS and tell them what you're able to see by putting your phone number in with the last four of the tracking number and see if they can enter that, as well, to give you the full number. It's their system, so you would think they could see that to give you.
I registered for my choice and I cant see my order on that I can only see it when I track by reference
 
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