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iPhone 12 iPhone 12 Mini not responding to touch correctly on lock screen (Partially FIXED)

Has anyone tried it in one of those magnetic clamshell cases? You know, the ones where you slip the iPhone into both a front and back case? I had one on my old iPhone 6 that worked pretty well. Thought about getting that one for the 12 mini. You technically wouldn't have a screen protector stuck on the surface of the screen that way. Just wondering if it would work in one of those cases.

Still going to hold off getting the phone until this issue has been certifiably fixed.
 
Issue or not, I stay with my iPhone 12 mini. Best iPhone (for me) since 2014. Always hated rounded edges, and big screen. This iPhone is just perfect (unless this issue).
And with both case + screen protector. I will learn to use tip of my thumb.

And it's clearly an electro issue. Hope for a software fix, and hope that fix will not impact battery life.
 
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Could it be possible, that the frame works as a kind of sensor?
It may sense, if you’re gripping your phone or not.
With a thick case, the sensor doesn’t recognize your hand and the phone thinks it’s in your pocket, which prevents inputs via ‚larger’ surface areas like the thumb.
Ive got a second thinner case from Bennald (X0017ELA1T) with which I really have to try hard to replicate the Problem. It still occurs, but very rare.
 
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It´s really annoying, can't take calls, can't swipe up notifications while using whatsapp for example...

I´ll take off the screen protector and use just the case; it should solve the issue right?
 
austyn23 said:
It´s really annoying, can't take calls, can't swipe up notifications while using whatsapp for example...

I´ll take off the screen protector and use just the case; it should solve the issue right?
Click to expand...
Many thinks that the issue appears with the combination of case + screen protector. So you should try it but the type and model of case are involved. Some seems to have problem with just the case on.
 
Noticed the same issues as well. I'm not using any screen protector or case, so its a naked iPhone 12 mini.

When I want to activate the torch or want to respond to messages from the lockscreen, it more than enough fails when I use my fingertip. However when I use my fingernail it magically works all the time.

Strange indeed.
 
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Ok, so the problem isn't just affecting the lock screen, but other things as well, but they have bigger sensitivity margings so you don't notice it as much. If you unlock the phone take a call, and enter the keypad and start touching numbers with your thumb, you will notice it's not detecting each press perfectly like it does without the case.

PS. Tried taping a thin conductive string along the side of the frame and out of the case, but that didn't work.
 
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Krosigk said:
Could it be possible, that the frame works as a kind of sensor?
It may sense, if you’re gripping your phone or not.
With a thick case, the sensor doesn’t recognize your hand and the phone thinks it’s in your pocket, which prevents inputs via ‚larger’ surface areas like the thumb.
Ive got a second thinner case from Bennald (X0017ELA1T) with which I really have to try hard to replicate the Problem. It still occurs, but very rare.
Click to expand...
That is probably the best way to describe it as being a sensor error. Sensors have thresholds and tolerances, and this one seems to have a programmed toggle as to whether screen input is accepted. I don’t think the digitizer is at fault since unlocked and and non-phone inputs seem to work fine. What is interesting is how the larger iPhones on Lock Screen and case+screen protector combos get on if we assume they use similar sensors. I do hope there is just some calculation that is off and the issue can be resolved with an iOS update.
White 128gb, tempered glass sp , various cases
 
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Aluminum foil gang. 100% fixed the problem.

signal-2020-11-17-032202.jpeg


I would advise that you not cover the mmWave port or the antenna gaps.
 
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i got mine Yesterday from Amazon.de, after reading the thread completely i was sure before even unboxing that i will face the same issue and indeed... iphone 12 mini 128gb.

I do have a silicon case and SP on it and i can say that i got used to the veeeery light finger touch. This way, i can unlock\operate the phone almost every time, definitely though i am waiting for a fix, as the other problems like pinch to zoom etc are still there.

btw my phone came with OS 14.1 and i am really afraid to upgrade as i dont know if it might get worse.
 
Just been in contact with Apple via the support App.
He told me, it’s not an hardware issue and the engineers are working on a solution.

The exact message in German if anyone wants to put it in google translate:

„Ich kann Ihnen schon einmal sagen, dass es sich hier um keinen Hardware-Fehler handelt, Ihr Gerät braucht keine Reparatur. Unsere Ingenieure sind an dem Thema dran und arbeiten an einer Lösung. Insoweit bitte ich jetzt um etwas Geduld. Die Lösung kommt dann in Form eines updates oder auch Support Artikels.“
 
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MrAperture said:
The ESR and Belkin screen protectors are the ones being mentioned a ton in this thread. I think those are much thicker than others and are probably not fitting properly combined with a case. How much space is left on the outer edges?
Click to expand...

I've never used a screen protector before getting my Pro Max. My wife has, so I bought a 3-pack intending to put one on hers, but put one on mine as well. For my Pro Max and my wife's Pro Max, we both have the ESR protector on. She has the Apple Silicon case, I have leather case. No issues so far.

I was definitely expecting issues because I know in the past that screen protectors can cause issues with proximity sensors or capacitive touch. Thus far on the Pro for some reason, no issue.

Frankly, outside of the Apple endorsed screen protectors (like Belkin) I don't think it is reasonable to expect Apple to have tested every possible combination of third party screen protectors and cases. I hope they can make some adjustments in software... else we may have to crowdsource which combos work well.


Rafterman said:
Between this and the Pro's wireless charging issues, the 12 is one of the poorest quality control releases Apple has done.
Click to expand...
I have no issues with any of my existing wireless chargers. I suspect in large part the "problems" with chargers (especially the stand style chargers) is the pro is just plain bigger than previous phones...thus the coils aren't aligned properly. Coil alignment has always been the biggest problem with QI charging, hence the need for magnets to align aka MagSafe, or the old Nexus 5 magnets also did the same thing.
 
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lordhamster said:
I've never used a screen protector before getting my Pro Max. My wife has, so I bought a 3-pack intending to put one on hers, but put one on mine as well. For my Pro Max and my wife's Pro Max, we both have the ESR protector on. She has the Apple Silicon case, I have leather case. No issues so far.

I was definitely expecting issues because I know in the past that screen protectors can cause issues with proximity sensors or capacitive touch. Thus far on the Pro for some reason, no issue.

Frankly, outside of the Apple endorsed screen protectors (like Belkin) I don't think it is reasonable to expect Apple to have tested every possible combination of third party screen protectors and cases. I hope they can make some adjustments in software... else we may have to crowdsource which combos work well.
Click to expand...

Having used the glass ones (typically cheap ones off Amazon or TJMaxx/Marshalls) since the iPhone 6, most have worked with little issue, but I wonder if there's something with the mini's design that makes things a bit different.

I'd guess that Belkin, ESR, Spigen, and others who have been in this game awhile are just cutting their glass for the appropriate sizes and it's business-as-usual on the larger phones. On the 12 mini, the ESR ones fit nicely (leaves about a 1mm gap between the edge of the protector and the lip of most cases), but I wonder if the way the 12 mini's capacitive layer works, it may be more sensitive to adding that extra layer of glass. Thinner may be the fix if there isn't a software change.

I agree that Apple shouldn't have to figure out every accessory combination, especially since some of that is out of their hands, but I am surprised they didn't at least try a case (any case) and the Belkin ones they sell in their stores.
 
DumbPhone said:
before case pitaka...now case spigen core armor...screen protect glass spigen...all ok not have problem anyy...kaa:)
Click to expand...
Cool. Thx for letting us know. I'm curious if any others have this combo and also have no issues. I checked with my wife and neither she nor I have had ANY lock screen issues on our Pro Max with ESR screen protectors and apple cases.

I have noticed I sometimes have trouble with the back button on the upper left of iMessage. I think that is more due to me being so used to Android and not quite "clicking" in the right location. I'll keep an eye on it. If I have more issues with the accuracy of that one touch location, I may try to peel the screen protector off to compare. Like I said, I've never used one before so I'm still kind of suspicious of them.
 
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