iPhone 12 Pro iPhone 12 Pro camera cannot focus up close

[macvinc6]

Another thing i noticed, the iPhone 12 pro max has also a poor white balance in videos. In some case it doesn't even get the colors correctly. Coming from the 11 pro max i am very disappointed!

 

[Carolmp15]

I'm having the same issue. Apple Brazil asked me so send pictures and videos, but I doubt they'll do something. As for Apple Support on Twitter, this is their response. They couldn't care less.

 

[SergioRZ]

Well, if it's the result of the sensor size, there is nothing that can be done about it, it's hardware feature and by design.

I can't blame Apple for that, there are many benefits associated with the larger sensor and I really like them. However, I do think Apple should be more open and forward with providing technical details and specifications, even more so before customers buy the product

 

[Carolmp15]

Well, if it's the result of the sensor size, there is nothing that can be done about it, it's hardware feature and by design.

I can't blame Apple for that, there are many benefits associated with the larger sensor and I really like them. However, I do think Apple should be more open and forward with providing technical details and specifications, even more so before customers buy the product

if that’s the case, then shouldn’t it be happening to all 12 pro max? I noticed a couple of replies with pics coming out perfectly.

 

[StumpyBloke]

if that’s the case, then shouldn’t it be happening to all 12 pro max? I noticed a couple of replies with pics coming out perfectly.

It *is* happening on the Pro Max (Maybe to a different degree)

 

[SergioRZ]

if that’s the case, then shouldn’t it be happening to all 12 pro max? I noticed a couple of replies with pics coming out perfectly.

I think it is happening to all 12 Pro Max.

 

[Peter K.]

if that’s the case, then shouldn’t it be happening to all 12 pro max? I noticed a couple of replies with pics coming out perfectly.

It *is* happening on the Pro Max (Maybe to a different degree)

I think it is happening to all 12 Pro Max.

Just to add myself as a data point, it has happened to my 12PM, but only once so far. I’ve had the phone since launch day.

 

[altagg]

Just to add myself as a data point, it has happened to my 12PM, but only once so far. I’ve had the phone since launch day.

Wait, you're saying it doesn't happen for you?! You'd be the first one to claim that for a 12PM AFAIK. Could you post a video of your phone focusing at very close distances?

We could then use that video to claim defective hardware with Apple.

 

[SergioRZ]

Wait, you're saying it doesn't happen for you?! You'd be the first one to claim that for a 12PM AFAIK. Could you post a video of your phone focusing at very close distances?

We could then use that video to claim defective hardware with Apple.

Probably referring to the "other" issue that is also part of this thread... not the minimum focus distance issue, that is the same for all 12PM phones as a result of sensor/lens size combination.

 

[Peter K.]

Wait, you're saying it doesn't happen for you?! You'd be the first one to claim that for a 12PM AFAIK. Could you post a video of your phone focusing at very close distances?

We could then use that video to claim defective hardware with Apple.

Sorry if I wasn’t clear, but I was responding to the issue called out in the OP. I have suffered one incident, in which the camera was unable to focus on a very close object. I have not been able to duplicate the issue.

 

[ayuchan]

Taken with iPhone 12 Pro with 2x zoom

 

[SergioRZ]

Sorry if I wasn’t clear, but I was responding to the issue called out in the OP. I have suffered one incident, in which the camera was unable to focus on a very close object. I have not been able to duplicate the issue.

That's should be the back and forth focusing issue, where it can't keep the focus on the closer object and keeps switching back and forth between closer object and background. It happened to me only once so far (12PM 14.3), I think there's a chance it wasn't fully fixed yet.

The other issue, increased minimum focusing distance, is the same for all 12PM and will probably not get any kind of fix, it's by design.

 

[Philljp]

Using the 2x telephoto lens is not relevant to this discussion. The issue is simply that the standard wide lens does not focus as close as all previous iphones. The focus distance is about twice as far. If you measure with a ruler it’s about 6 inches on the 12 Max and around 3 inches in the 11 Pro Max.

 

[Philljp]

Using the 2x telephoto lens is not relevant to this discussion. The issue is simply that the standard wide lens does not focus as close as all previous iphones. The focus distance is about twice as far. If you measure with a ruler it’s about 6 inches on the 12 Max and around 3 inches in the 11 Pro Max.

I know you can’t see the numbers on the ruler, but you get the idea.
The close one is the 11 Pro Max, the further one is the 12 Pro Max. Getting as close as possible to the flower.

 

[n1ghtrain]

View attachment 1704073
Taken with iPhone 12 Pro with 2x zoom

Take it again with the 1x. That's where the problem is.

 

[Peter K.]

Take it again with the 1x. That's where the problem is.

Correct. Didn’t happen with other 2 lenses.

 

[stylinexpat]

I have focusing issues still with my iPhone 12 Pro Max with closeup shots.. Has trouble and struggles to focus

 

[Limeybastid]

lol this thread reminds me of when I participating in the Samsung note 20 ultra forums. Same old complaints. It’s the sensor size. Either crop, zoom or stand further back. Non issue.

 

[black_knight]

Could someone explain why that a larger sensor would contribute to focus issues on close-up shots? Logically, you would think that the larger sensor would be better for close-up focusing.

 

[Limeybastid]

Could someone explain why that a larger sensor would contribute to focus issues on close-up shots? Logically, you would think that the larger sensor would be better for close-up focusing.

************************** 😉

iPhone 12 Pro camera not focusing properly - Apple Community

discussions.apple.com

 

[stylinexpat]

************************** 😉

iPhone 12 Pro camera not focusing properly - Apple Community

discussions.apple.com

Many there have that problem

 

[josiahbarron]

I have an iPhone 12 Pro Max and it only happens when I'm trying to take an up close picture of my subject. The phone has trouble auto focusing that's what I've come to realize. But as you can hear from the video it makes this weird sound when struggling too as well. I too myself hope that this is all a software issue that has to do with the back LIDAR sensor, because I don't think Apple would've announced the iPhone with a issue has problematic as this.

 

[rawCpoppa]

I have an iPhone 12 Pro Max and it only happens when I'm trying to take an up close picture of my subject. The phone has trouble auto focusing that's what I've come to realize. But as you can hear from the video it makes this weird sound when struggling too as well. I too myself hope that this is all a software issue that has to do with the back LIDAR sensor, because I don't think Apple would've announced the iPhone with a issue has problematic as this. View attachment 1731606

How close is this? Mine doesn’t make that noise.

 

[richard371]

I have an iPhone 12 Pro Max and it only happens when I'm trying to take an up close picture of my subject. The phone has trouble auto focusing that's what I've come to realize. But as you can hear from the video it makes this weird sound when struggling too as well. I too myself hope that this is all a software issue that has to do with the back LIDAR sensor, because I don't think Apple would've announced the iPhone with a issue has problematic as this. View attachment 1731606

something is not right there. Sounds like the AF mechanism on the lens is bad.

 

[CallmeBigfat]

Did this get fixed yet?