I placed order too. And this was the response when asked when it will be shipped.
“We sincerely apologize for the delay in shipping your order. A large portion of our inventory that was headed to our Cincinnati warehouse has been awaiting U.S. Customs clearance over the past week. Due to recent changes in customs processing and tariffs, clearance times have unfortunately been inconsistent.
While this has been frustrating for our logistics team as well, we’re actively working with them and our customsbroker to move the shipment through as quickly as possible. We do expect to receive it this week, and your order will ship shortly thereafter.
That said, if you would prefer to cancel or change your order instead, just let us know!
Robin A from Caudabe”