Here is how I did it.
What shipping did you choose?
When I placed my order I didn't select a shipping method I skipped to the code entry below it and after it accepted the coupon code free fedex shipping appears in the list and is automatically selected in addition to the 10% off ($5.00).
I used this Code: techbargains6100p
Placed my order 7/20/2010 little after 11am central with immediate confirmation email then tracking info email received 7/21/2010 around 10:30am central.
My order is in transit from Johnston, CO as of 7:46pm 7/21/2010 with a delivery scheduled for Friday 7/23/2010.
Here is how the emails should look:
Credit card good is:
Subj: Otter Products, LLC: Sales Order Confirmation #.
Shipped will look like this:
Subj: Otter Products, LLC: Cash Sale Receipt #.
This 2nd email will have the tracking #.
My CC still doesn't show a pre-authorized charge or a transaction charge yet but my available balance does reflect the amount of the purchase so I'm sure that will update anytime now.
This post is a melting pot of several posts I made in this thread as the order process completed to its current status. Hope this might give y'all some help about what to expect for your orders.